Demonstrated ability to effectively communicate with various levels of an organization (day to day point of contact and executive sponsorship during QBRs).
March 26, 2023
Understand customer expectations and service agreement terms of each contracts and ensure the work is completed and delivered to the customer on or before the deadline.
January 16, 2023
Developing a solid understanding of the customer's technical environment and business goals, to inform and develop a long-term account solution strategy and road-map, working in tandem with the product team.
January 22, 2023
Manage all post-sales activity for Enterprise customers through strong relationship-building, product knowledge, planning, and execution.
February 27, 2023
Provide feedback to Product and Engineering regarding customer requests, emergencies, or unmet product needs.
March 31, 2023
Create scalable and reusable assets (sales tools, trial/pilot or deployment related) to further enable our business to scale customer volume and our customers to be increasingly self-sufficient, happy & successful.
May 03, 2023
