Leads development of chartered projects/initiatives from planning phase through implementation to sustainment using combination of project management, change management, facilitation, and team building expertise.
January 29, 2020
Participates on monthly conference calls with fellow Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize.
April 04, 2020
Acts as an advisor or thought partner to a senior executive by structuring undefined issues for resolution, researching issues, summarizing information, leading projects and working with relevant stakeholders to provide the executive with the information needed to make sound and timely decisions.
April 09, 2020
Demonstrated ability to manage effectively in a heavily matrixed organization with a high degree of initiative and strong ability to meet key responsibilities with limited direction and oversight.
April 13, 2020
Develops, coordinates, implements and evaluates content related to patient experience programs offered across the organization to all personnel, leadership as well as front line staff in clinical and administrative settings.
May 11, 2020
Assists the Retail Relationship Manager in the development, expansion and management of consumer and business account relationships within a branch concentrating efforts in meeting client needs for financial products and services.
May 26, 2020
Supports proactive identification, mentoring, and spread of effective strategic project management tools, systems, and structures as part of the Care Experience team and in collaboration with other PMOs throughout PSJH.
May 28, 2020