Create and maintain a strong rapport with accounts by personalizing each call or email to promote a Tier 1 level of customer service, as well as outbound calling to key accounts.
November 04, 2022
Manage daily emails/phone calls from other OEC offices/departments that pertain to the respective customer representative's customers.
January 25, 2023
Requires a High School Diploma or GED and some college and/or job related coursework.
February 23, 2023
Receive, review, prioritize and enter customer orders into the SAP system in an efficient and timely manner to meet customer requirements.
March 22, 2023
Attends internal/external training as necessary, which will include all products, Export Documentation, Export Compliance and any other function that relates to work duties.
March 23, 2023
Operates as a member of the phone group responsible for incoming orders and order status inquiries received by telephone.
April 12, 2023