Head of Customer Service Salary in Chicago, IL

How much does a Head of Customer Service make in Chicago, IL?

As of April 01, 2025, the average annual salary for a Head of Customer Service in Chicago, IL is $253,932. Salary.com reports that pay typically ranges from $220,771 to $292,118, with most professionals earning between $190,580 and $326,884.

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Salary range for a Head of Customer Service

$220,771 to $292,118

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Head of Customer Service

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Job Openings for Head of Customer Service in Chicago, IL

What does a Head of Customer Service do?

Common responsibilities of a Head of Customer Service

Drive a culture of innovation, data driven solutions and a forward compatibility mindset to ensure the workforce is seeking and leveraging emerging industry trends and changes that affect the business and the customer experience.

November 04, 2022

Controls resources, policy formulation, budget and planning.

January 17, 2023

Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations.

March 02, 2023

Draws on diverse range of internal and external sources.

April 06, 2023

Manages complex and highly variable issues with substantial departmental/product impact.

April 11, 2023

Demonstrates thorough knowledge of how own function integrates within the overall organization to contribute to achieving business goals.

May 18, 2023

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Head of Customer Service Salary By Experience Levels in Chicago, IL

How much should you be earning in Head of Customer Service in Chicago, IL based on your current experience?

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Head of Customer Service Salary By Level of Education in Chicago, IL

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Head of Customer Service in Chicago, IL

Average Base Salary

Core compensation

220771

292118

253932

Average Total Cash Compensation

Includes base and annual incentives

261003

388670

315964

What is the average salary for Head of Customer Service in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Head of Customer Service in Chicago, IL. The base salary for Head of Customer Service ranges from $220,771 to $292,118 with the average base salary of $253,932. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $261,003 to $388,670 with the average total cash compensation of $315,964.

View Average Salary for Head of Customer Service as table

	Average Salary	Average Salary Range
Base Salary	$253,932	$220,771 - $292,118
Bonus	$62,032	$40,232 - $96,552
Total Pay	$315,964	$261,003 - $388,670

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Head of Customer Service Salary Near Chicago, IL

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Chicago, IL
CITY, STATE Cicero, IL	AVERAGE SALARY RANGE $220,771 - $292,118	COMPARE TO Chicago, IL 0%
CITY, STATE Oak Park, IL	AVERAGE SALARY RANGE $220,771 - $292,118	COMPARE TO Chicago, IL 0%
CITY, STATE Oak Lawn, IL	AVERAGE SALARY RANGE $220,515 - $291,778	COMPARE TO Chicago, IL
CITY, STATE Evanston, IL	AVERAGE SALARY RANGE $220,686 - $292,004	COMPARE TO Chicago, IL
CITY, STATE Skokie, IL	AVERAGE SALARY RANGE $220,686 - $292,004	COMPARE TO Chicago, IL
CITY, STATE Arlington Heights, IL	AVERAGE SALARY RANGE $216,157 - $286,012	COMPARE TO Chicago, IL

See salaries for Head of Customer Service in locations close to Chicago, IL. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Chicago, Illinois

Chicago (/ʃɪˈkɑːɡoʊ/ (listen), locally also /-ˈkɔː-/), officially the City of Chicago, is the most populous city in Illinois, as well as the third most populous city in the United States. With an estimated population of 2,716,450 (2017), it is the most populous city in the Midwest. Chicago is the principal city of the Chicago metropolitan area, often referred to as Chicagoland, and the county seat of Cook County, the second most populous county in the United States. The metropolitan area, at nearly 10 million people, is the third-largest in the United States, and the fourth largest in North A...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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The Head of Customer Service job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Chicago, IL that might be a good fit for the type of job and salary you are looking for.

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220771

292118

About Chicago, Illinois Chicago (/ʃɪˈkɑːɡoʊ/ (listen), locally also /-ˈkɔː-/), officially the City of Chicago, is the most populous city in Illinois, as well as the third mos....More

Chicago, Illinois area prices were up 0.8% from a year ago

Head of Customer Service Salary in popular cities: Aurora, Rockford, Joliet

Recently searched related titles: Vice President Customer Experience, Vice President Of Services, Vp Customer Experience

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role

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