Head of Customer Service Salary in the United States

Didn't find your job?
Click

How much does a Head of Customer Service make?

As of May 01, 2025, the average annual salary for a Head of Customer Service in the United States is $246,374. Salary.com reports that pay typically ranges from $214,202 to $283,423, with most professionals earning between $184,912 and $317,154.

Search Head of Customer Service Jobs the United States

Develop a Job description
Pay Equity
2024 Compensation Trend
Benefits Consulting
Salary range for a Head of Customer Service
$214,202 to $283,423
Employers: Find Surveys For This Job
Employers: Price Your Company Jobs
download asset banner
Facing Salary Structure Challenges? Let Our Expert Guide You
The job market is increasingly challenging. Our whitepaper, Navigating the Challenges of Creating Salary Structures, offers guidance on creating salary structures. Provide your phone number and work email to download the full version.
We will handle your contact details in line with our Privacy Policy. If you prefer not to receive marketing emails from Salary.com, you can opt-out out of marketing communications at any time by clicking unsubscribe.

Search Head of Customer Service Job Openings

Job Openings for Head of Customer Service

Head of Customer Service Salary in Major Cities

This chart shows the salary comparison for Head of Customer Service between major cities. San Francisco City consistently ranks #1 as of May 01, 2025. Click on the chart to see the detail salary data for Head of Customer Service in each city.

Head of Customer Service Salary by City

Click to see the salary for Head of Customer Service in these major U.S. cities.
City Name Average Salary
San Francisco, CA $307,697
Washington, DC $272,785
Miami, FL $236,716
Chicago, IL $254,603
Boston, MA $274,781
New York, NY $285,523
Dallas, TX $243,294
If you'd like know Head of Customer Service Salary in other cities, then please select a city in

Average Salary Range for Head of Customer Service

Average Base Salary

Core compensation

 
 
 
214202
283423
246374

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
253233
377097
306558
What is the average salary for Head of Customer Service in 2025?
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Head of Customer Service in the United States. The base salary for Head of Customer Service ranges from $214,202 to $283,423 with the average base salary of $246,374. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $253,233 to $377,097 with the average total cash compensation of $306,558.

View Average Salary for Head of Customer Service as table

Average Salary Average Salary Range
Base Salary $246,374 $214,202 - $283,423
Bonus $60,184 $39,031 - $93,674
Total Pay $306,558 $253,233 - $377,097
* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.
* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Estimate Salary for Head of Customer Service online for free

Salary.com Estimate Salary Tool provides free, accurate and real-time salary for thousands of careers. Please enter the following pay factors for Head of Customer Service, to get a real-time salary target. If you want to get more detailed salary information, please view Professional Salary Report
Select Relevant job experience
  • Select Relevant job experience
  • 0 years
  • 1 years
  • 2 years
  • 3 years
  • 4 years
  • 5 years
  • 6 years
  • 7 years
  • 8 years
  • 9 years
  • 10 years
  • 11 years
  • 12 years
  • 13 years
  • 14 years
  • 15 years
  • 16 years
  • 17 years
  • 18 years
Select person you report to
  • Select person you report to
  • Supervisor
  • Manager
  • Director
  • Senior Management
  • CEO / Board of Directors
  • Other
Select Level of education
  • Select Level of education
  • I have not earned a degree
  • High School Diploma or Tech Certificate
  • Associate's Degree
  • Bachelor's Degree
  • Master's Degree or MBA
  • JD, MD, PhD or Equivalent
Select number of people you manager
  • Select number of people you manager
  • 0
  • 1 - 5
  • 6 - 10
  • 11 - 25
  • 26 - 100
  • 100 +
Your target salary is ?
214202
283423

 

Comments about Head of Customer Service

What's the difference between Head of Network Service and Head of Customer Service?
According to our latest salary estimation on May 01, 2025. The average salary of Head of Customer Service is $246,374, and the average salary of Head of Network Service is $216,020. The average salary of Head of Network Service is lower than Head of Customer Service. ( 2025-04-24 salary.com )
I am a Head of Customer Service, which location’s salary is higher, Grand Prairie, TX or Bedford, NH?
Bedford, NH typically sees higher pay than Grand Prairie, TX for Head of Customer Service. a Head of Customer Service Salary in Bedford, NH is $252,287 as of May 01, 2025; a Head of Customer Service Salary in Grand Prairie, TX is $242,777 as of May 01, 2025. ( 2025-04-24 salary.com )

Head of Customer Service Frequently Asked Questions

Why does the salary of a Head of Customer Service vary from city to city?
The cost of living is tied to salaries. If the expenses are higher in a particular city, then the wage level will be higher as well to afford the people can opportunity to live there. This is why you're always going to make more money in New York City for example, than in a small town. ( 2025-04-24 salary.com )
What are the Pay Factors for Head of Customer Service?
Salary ranges for a Head of Customer Service can vary widely, depending on the city and several other pay factors, including (but not limited to) education level, certifications, additional skills, and work experience. Click here to view Eight Factors That Can Affect Your Pay ( 2025-04-24 salary.com )
How the Pay Factors Influence Your Pay?
Salaries are ultimately dictated by the position being applied to, and hiring company, but there are several important pay factors that come into play based on your individual history that could impact your value to the company. Salary.com's Personal Salary Report will analyze these factors for you to help you maximize your earning potential. ( 2025-04-24 salary.com )

Recently searched related titles: Vice President Customer Experience, Vice President Of Services, Vp Customer Experience

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role

Jobs with a similar salary range to Head of Customer Service : Chief Client Officer, Client Relationship Executive

Last Update: May 01, 2025