How much does a Head of Customer Service make? The average Head of Customer Service salary is $66,354 as of October 28, 2020, but the salary range typically falls between $53,657 and $74,934. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
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What does a Head of Customer Service do?
Head of Customer Service
Lead servicing delivery transformation in the new US Consumer Bank, moving toward a true customer-first servicing model.
February 09, 2020
Draws on diverse range of internal and external sources.
February 13, 2020
Controls resources, policy formulation, budget and planning.
March 06, 2020
Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations.
March 10, 2020
Develop and implement a global model that delivers a predictable and sustainable Service Delivery experience.
March 19, 2020
Demonstrates thorough knowledge of how own function integrates within the overall organization to contribute to achieving business goals.
May 29, 2020
Manages complex and highly variable issues with substantial departmental/product impact.
June 07, 2020
Head of Customer Service Salary in Major Cities
This chart shows the salary comparison for Head of Customer Service between major cities. San Francisco City consistently ranks #1 as of October 28, 2020. Click on the chart to see the detail salary data for Head of Customer Service in each city.
Head of Customer Service Salary by State
- Alaska
- Alabama
- Arkansas
- Arizona
- California
- Colorado
- Connecticut
- District of Columbia
- Delaware
- Florida
- Georgia
- Hawaii
- Iowa
- Idaho
- Illinois
- Indiana
- Kansas
- Kentucky
- Louisiana
- Massachusetts
- Maryland
- Maine
- Michigan
- Minnesota
- Missouri
- Mississippi
- Montana
- North Carolina
- North Dakota
- Nebraska
- New Hampshire
- New Jersey
- New Mexico
- Nevada
- New York
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Virginia
- Vermont
- Washington
- Wisconsin
- West Virginia
- Wyoming
Head of Customer Service Salary by City
Click to see the salary for Head of Customer Service in these major U.S. cities.
| City Name | Average Salary |
|---|---|
| San Francisco, CA | $82,943 |
| Washington, DC | $73,866 |
| Miami, FL | $64,597 |
| Chicago, IL | $70,395 |
| Boston, MA | $74,761 |
| New York, NY | $79,824 |
| Dallas, TX | $65,923 |
If you'd like know Head of Customer Service Salary in other cities, then please select a city in
Average Salary Range for Head of Customer Service
Average Base Salary
Core compensation
53657
74934
Average Total Cash Compensation
Includes base and annual incentives
What is the average salary for Head of Customer Service in 2020?
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Head of Customer Service in the United States. The base salary for Head of Customer Service ranges from $53,657 to $74,934 with the average base salary of $66,354. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $53,716 to $74,875 with the average total cash compensation of $66,967.
View Average Salary for Head of Customer Service as table
| Average Salary | Average Salary Range | |
|---|---|---|
| Base Salary | $66,354 | $53,657 - $74,934 |
| Bonus | $612 | $59 - $-59 |
| Total Pay | $66,967 | $53,716 - $74,875 |
* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.
* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.
Estimate Salary for Head of Customer Service online for free
Salary.com Estimate Salary Tool provides free, accurate and real-time salary for thousands of careers. Please enter the following pay factors for Head of Customer Service, to get a real-time salary target. If you want to get more detailed salary information, please view Professional Salary Report
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Comments about Head of Customer Service
What's the difference between Head of Network Service and Head of Customer Service?
According to our latest salary estimation on October 28, 2020. The average salary of Head of Customer Service is $66,354, and the average salary of Head of Network Service is $224,930. The average salary of Head of Network Service is higher than Head of Customer Service. ( 2020-10-28 salary.com )
I am a Head of Customer Service, which location’s salary is higher, Barnstable, MA or New Britain, CT?
New Britain, CT typically sees higher pay than Barnstable, MA for Head of Customer Service. a Head of Customer Service Salary in New Britain, CT is $71,663 as of October 28, 2020; a Head of Customer Service Salary in Barnstable, MA is $69,972 as of October 28, 2020. ( 2020-10-28 salary.com )
Head of Customer Service Frequently Asked Questions
Why does the salary of a Head of Customer Service vary from city to city?
The cost of living is tied to salaries. If the expenses are higher in a particular city, then the wage level will be higher as well to afford the people can opportunity to live there. This is why you're always going to make more money in New York City for example, than in a small town. ( 2020-10-28 salary.com )
What are the Pay Factors for Head of Customer Service?
Salary ranges for a Head of Customer Service can vary widely, depending on the city and several other pay factors, including (but not limited to) education level, certifications, additional skills, and work experience. Click here to view Eight Factors That Can Affect Your Pay ( 2020-10-28 salary.com )
How the Pay Factors Influence Your Pay?
Salaries are ultimately dictated by the position being applied to, and hiring company, but there are several important pay factors that come into play based on your individual history that could impact your value to the company. Salary.com's Personal Salary Report will analyze these factors for you to help you maximize your earning potential. ( 2020-10-28 salary.com )
Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role
Last Update: October 28, 2020