Assist with the preparation of customer bids and quotes, inputting orders, scheduling installations and service calls, updating customer information on databases, and preparing sales reports.
December 30, 2022
Support online credit application process.
January 18, 2023
Follow specified tasks in an attempt to secure an appointment to the dealership showroom.
February 04, 2023
Respond quickly to internet, phone and live chat inquiries using email, phone, video and live chat scripts and templates.
February 11, 2023
Generate sales appointments to promote greater revenue for each of our stores (Hubert Vester Chevrolet, Hubert Vester Toyota, Hubert Vester Honda, Honda of Roanoke Rapids, Nissan of Roanoke Rapids ).
March 02, 2023
Answer customer calls and establish follows-up with sales appointments.
March 11, 2023
Provide immediate or same day email or telephone response to all internet customer requests with a targeted goal of a one-hour turnaround for all initial correspondence.
March 28, 2023
Create a positive experience for our internet customers through the use of email, online live chat and division 1-800 numbers.
April 12, 2023
Handle incoming phone calls, internet inquires and long term follow up on all unsold perspective customers.
April 23, 2023
Schedule/confirm/reschedule appointments for customers to meet with a floor sales rep who will assist them in narrowing their vehicle selection and providing hands-on vehicle experience.
May 11, 2023