IT Service Manager Salary in Akron, Ohio

How much does an IT Service Manager make in Akron, OH?

As of March 01, 2025, the average annual salary for an IT Service Manager in Akron, OH is $143,964. Salary.com reports that pay typically ranges from $130,424 to $157,619, with most professionals earning between $118,097 and $170,051.

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Salary range for an IT Service Manager

$130,424 to $157,619

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IT Service Manager

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Job Openings for IT Service Manager in Akron, OH

What does an IT Service Manager do?

Common responsibilities of an IT Service Manager

Participate and/or serve as project manager in complex ITS projects such as upgrades or installations of integrated systems and services, utilizing standardized project management methodologies.

November 24, 2022

Plan and conduct project meetings with stakeholders and project personnel to communicate milestones and completion dates, to provide technical advice and solutions, and to resolve issues that arise during the course of the project.

December 06, 2022

Manage in the administrative processes for human resource actions (hiring, professional development, promotions, terminations, disciplinary procedures, and salary adjustments) to maintain a skilled technical and customer service-oriented staff.

December 10, 2022

Demonstrated ability to lead and build an effective team of technology advisors through all phases of risk technology life cycle, including requirements definition, architecture design, configuration/implementation, and testing.

March 20, 2023

Monitor the Help Desk ticketing system and provide timely assistance to customers with incidents, events, problems, requests and projects.

March 25, 2023

Lead a multi-disciplinary team responsible for performing needs and priority assessments and analyzing business processes and requirements in order to develop functional and technical specifications for new information technology systems.

April 02, 2023

Act as the highest source of information for all service, inventory, and product-knowledge concerns and work process matters (for both employees and customers).

April 05, 2023

Provide leadership, guidance, and management to the University IT Service Desk and directly and indirectly, work with other support personnel within Information Technology Services.

April 06, 2023

Develop and conduct meetings with a structured and established cadence to guide and mentor the IT Support Specialists utilizing data and KPIs, observation of performance and areas of strength and opportunity through day to day operations.

May 10, 2023

Prepare, maintain and monitor plans for user training, disaster recovery, virus protection, data backup, compliance, network security, etc.

May 20, 2023

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IT Service Manager Salary By Experience Levels in Akron, OH

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

IT Service Manager Salary By Level of Education in Akron, OH

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for IT Service Manager in Akron, OH

Average Base Salary

Core compensation

130424

157619

143964

Average Total Cash Compensation

Includes base and annual incentives

139478

175339

156520

What is the average salary for IT Service Manager in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of IT Service Manager in Akron, OH. The base salary for IT Service Manager ranges from $130,424 to $157,619 with the average base salary of $143,964. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $139,478 to $175,339 with the average total cash compensation of $156,520.

View Average Salary for IT Service Manager as table

	Average Salary	Average Salary Range
Base Salary	$143,964	$130,424 - $157,619
Bonus	$12,556	$9,054 - $17,720
Total Pay	$156,520	$139,478 - $175,339

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

IT Service Manager Salary Near Akron, OH

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Akron, OH
CITY, STATE Cuyahoga Falls, OH	AVERAGE SALARY RANGE $129,762 - $156,819	COMPARE TO Akron, OH
CITY, STATE Canton, OH	AVERAGE SALARY RANGE $127,108 - $153,611	COMPARE TO Akron, OH
CITY, STATE Lakewood, OH	AVERAGE SALARY RANGE $133,418 - $161,237	COMPARE TO Akron, OH
CITY, STATE Cleveland, OH	AVERAGE SALARY RANGE $133,418 - $161,237	COMPARE TO Akron, OH
CITY, STATE Euclid, OH	AVERAGE SALARY RANGE $133,310 - $161,106	COMPARE TO Akron, OH
CITY, STATE Elyria, OH	AVERAGE SALARY RANGE $130,357 - $157,537	COMPARE TO Akron, OH

See salaries for IT Service Manager in locations close to Akron, OH. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Akron, Ohio

Akron (/ˈækrən/) is the fifth-largest city in the U.S. state of Ohio and is the county seat of Summit County. It is located on the western edge of the Glaciated Allegheny Plateau, about 30 miles (48 km) south of Cleveland. As of the 2017 Census estimate, the city proper had a total population of 197,846, making it the 119th-largest city in the United States. The Greater Akron area, covering Summit and Portage counties, had an estimated population of 703,505. The city was founded in 1825 by Simon Perkins and Paul Williams, along the Little Cuyahoga River at the summit of the developing Ohio and...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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JOB TITLE IT Service Desk Manager	LOCATION Akron, OH	MINIMUM SALARY $100,690	MAXIMUM SALARY $127,690
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JOB TITLE Senior IT Service Manager	LOCATION Akron, OH	MINIMUM SALARY $110,191	MAXIMUM SALARY $149,983
JOB TITLE It Customer Service Manager	LOCATION Akron, OH	MINIMUM SALARY $111,508	MAXIMUM SALARY $138,348
JOB TITLE It Service Operations Manager	LOCATION Akron, OH	MINIMUM SALARY $104,289	MAXIMUM SALARY $132,265
JOB TITLE Global IT Service Manager	LOCATION Akron, OH	MINIMUM SALARY $133,877	MAXIMUM SALARY $162,087

The IT Service Manager job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Akron, OH that might be a good fit for the type of job and salary you are looking for.

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