IT Service Manager Salary in Indianapolis, IN

How much does an IT Service Manager make in Indianapolis, IN?

As of April 01, 2025, the average annual salary for an IT Service Manager in Indianapolis, IN is $145,558. Salary.com reports that pay typically ranges from $131,867 to $159,362, with most professionals earning between $119,402 and $171,930.

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Salary range for an IT Service Manager

$131,867 to $159,362

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IT Service Manager

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Job Openings for IT Service Manager in Indianapolis, IN

What does an IT Service Manager do?

Common responsibilities of an IT Service Manager

Participate and/or serve as project manager in complex ITS projects such as upgrades or installations of integrated systems and services, utilizing standardized project management methodologies.

November 24, 2022

Plan and conduct project meetings with stakeholders and project personnel to communicate milestones and completion dates, to provide technical advice and solutions, and to resolve issues that arise during the course of the project.

December 06, 2022

Manage in the administrative processes for human resource actions (hiring, professional development, promotions, terminations, disciplinary procedures, and salary adjustments) to maintain a skilled technical and customer service-oriented staff.

December 10, 2022

Demonstrated ability to lead and build an effective team of technology advisors through all phases of risk technology life cycle, including requirements definition, architecture design, configuration/implementation, and testing.

March 20, 2023

Monitor the Help Desk ticketing system and provide timely assistance to customers with incidents, events, problems, requests and projects.

March 25, 2023

Lead a multi-disciplinary team responsible for performing needs and priority assessments and analyzing business processes and requirements in order to develop functional and technical specifications for new information technology systems.

April 02, 2023

Act as the highest source of information for all service, inventory, and product-knowledge concerns and work process matters (for both employees and customers).

April 05, 2023

Provide leadership, guidance, and management to the University IT Service Desk and directly and indirectly, work with other support personnel within Information Technology Services.

April 06, 2023

Develop and conduct meetings with a structured and established cadence to guide and mentor the IT Support Specialists utilizing data and KPIs, observation of performance and areas of strength and opportunity through day to day operations.

May 10, 2023

Prepare, maintain and monitor plans for user training, disaster recovery, virus protection, data backup, compliance, network security, etc.

May 20, 2023

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IT Service Manager Salary By Experience Levels in Indianapolis, IN

How much should you be earning in IT Service Manager in Indianapolis, IN based on your current experience?

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

IT Service Manager Salary By Level of Education in Indianapolis, IN

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for IT Service Manager in Indianapolis, IN

Average Base Salary

Core compensation

131867

159362

145558

Average Total Cash Compensation

Includes base and annual incentives

141024

177284

158255

What is the average salary for IT Service Manager in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of IT Service Manager in Indianapolis, IN. The base salary for IT Service Manager ranges from $131,867 to $159,362 with the average base salary of $145,558. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $141,024 to $177,284 with the average total cash compensation of $158,255.

View Average Salary for IT Service Manager as table

	Average Salary	Average Salary Range
Base Salary	$145,558	$131,867 - $159,362
Bonus	$12,697	$9,157 - $17,921
Total Pay	$158,255	$141,024 - $177,284

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

IT Service Manager Salary Near Indianapolis, IN

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Indianapolis, IN
CITY, STATE Fishers, IN	AVERAGE SALARY RANGE $125,226 - $151,337	COMPARE TO Indianapolis, IN
CITY, STATE Greenwood, IN	AVERAGE SALARY RANGE $131,813 - $159,297	COMPARE TO Indianapolis, IN
CITY, STATE Carmel, IN	AVERAGE SALARY RANGE $131,705 - $159,166	COMPARE TO Indianapolis, IN
CITY, STATE Anderson, IN	AVERAGE SALARY RANGE $125,498 - $151,664	COMPARE TO Indianapolis, IN
CITY, STATE Bloomington, IN	AVERAGE SALARY RANGE $124,833 - $150,862	COMPARE TO Indianapolis, IN
CITY, STATE Muncie, IN	AVERAGE SALARY RANGE $125,010 - $151,075	COMPARE TO Indianapolis, IN

See salaries for IT Service Manager in locations close to Indianapolis, IN. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Indianapolis, Indiana

Indianapolis is in the East North Central region of the Midwestern United States, in central Indiana. According to the U.S. Census Bureau, the Indianapolis (balance) encompasses a total area of 368.2 square miles (954 km2), of which 361.5 square miles (936 km2) is land and 6.7 square miles (17 km2) is water. The consolidated city boundaries are coterminous with Marion County, with the exception of the autonomous municipalities of Beech Grove, Lawrence, Southport, and Speedway. Indianapolis is the 16th largest city by land area in the U.S. Indianapolis is within the Tipton Till Plain, a flat to...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE IT Service Desk Manager	LOCATION Indianapolis, IN	MINIMUM SALARY $99,690	MAXIMUM SALARY $125,690
JOB TITLE Manager, IT Service Delivery	LOCATION Indianapolis, IN	MINIMUM SALARY $120,497	MAXIMUM SALARY $153,795
JOB TITLE Senior IT Service Manager	LOCATION Indianapolis, IN	MINIMUM SALARY $119,920	MAXIMUM SALARY $142,412
JOB TITLE It Customer Service Manager	LOCATION Indianapolis, IN	MINIMUM SALARY $102,394	MAXIMUM SALARY $130,022
JOB TITLE Global IT Service Manager	LOCATION Indianapolis, IN	MINIMUM SALARY $122,574	MAXIMUM SALARY $146,368
JOB TITLE IT Field Service Manager	LOCATION Indianapolis, IN	MINIMUM SALARY $102,394	MAXIMUM SALARY $130,022

The IT Service Manager job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Indianapolis, IN that might be a good fit for the type of job and salary you are looking for.

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131867

159362

About Indianapolis, Indiana Indianapolis is in the East North Central region of the Midwestern United States, in central Indiana. According to the U.S. Census Bureau, the Indiana....More

Indianapolis, Indiana area prices were up 1.3% from a year ago

IT Service Manager Salary in popular cities: Fort Wayne, Evansville, South Bend

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