Lead and design technical infrastructure processes, integrate solutions into existing infrastructure, consult on development projects, help deploy solutions that meet business and technical requirements as they relate to modern day cloud solutions with focus on machine learning, artificial intelligence and robotic process automation.
October 23, 2022
Answer technology questions and provide general information regarding departmental computing policies and service agreements.
December 04, 2022
Collaborate with users to help identify and implement data loss prevention, archiving, retention, and compliance policies for Office 365 and other cloud applications.
January 14, 2023
Manage the policies being applied to computers and mobile devices, helping to ensure the health of the Mobile Device Management (MDM) service, and manage the changes to the MDM infrastructure.
January 23, 2023
Resolve helpdesk requests from end users via telephone, walk-ins, email, text message, and IMs in a courteous manner.
March 16, 2023
Provide support services including all day to day management and support of activities related to Azure AD, Office 365, hosting and network environments, data storage, and infrastructure systems.
March 30, 2023
Implementation of Azure Information Rights Protection across company cloud and productivity suite.
April 11, 2023
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
April 18, 2023
Assist with SharePoint Online technical configuration.
April 29, 2023
Plan, design, deploy and administrate Azure Active Directory user and group settings.
May 14, 2023