IT Support Officer Salary in the United States

How much does an IT Support Officer make in the United States?

As of July 01, 2026, the average salary for an IT Support Officer in the United States is $79,723 per year, which breaks down to an hourly rate of $38.

However, an IT Support Officer's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $94,965
  • Majority Range (25th-75th percentile): $71,683 to $87,702
  • Entry-Level (10th percentile): $64,362
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View as table View as graph 25% $71,683 10% $64,362 90% $94,965 75% $87,702 $79,723 50%(Median) Didn’t find job title? Click

IT Support Officer Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $87,702 $7,308 $1,687 $42
Average $79,723 $6,644 $1,533 $38
25th Percentile $71,683 $5,974 $1,379 $34
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Key Factors That Influence IT Support Officer Salaries

An IT Support Officer's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects IT Support Officer Salaries?

Experience is a primary driver of an IT Support Officer's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $65,889
  • Early Career (1-2 years): $79,137
  • Mid-Level (2-4 years): $104,508
  • Senior-Level (5-8 years): $121,517
  • Expert (over 8 years): $149,418
Levels Salary
Technical... Level IT Support Officer$65,889
IT Suppor... Level IT Support Officer$79,137
Technical... Level IT Support Officer$104,508
Technical... Level IT Support Officer$121,517
Technical... Level IT Support Officer$149,418
$65,889 0 yr
$79,137 < 2 yrs
$104,508 2-4 yrs
$121,517 5-8 yrs
$149,418 > 8 yrs
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What Am I Worth?

How Do IT Support Officer Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract IT Support Officers. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $88,270.
  • California: $87,935.
  • Massachusetts: $86,763.

Top Paying Cities for IT Support Officers

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $100,555
  • San Francisco: $99,454
  • Oakland: $97,358

What Skills Can Increase an IT Support Officer's Salary?

Demanded Skills for the Role:

  • Troubleshooting (Mentioned in 9.87% Job Postings): Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  • Computer Science (Mentioned in 2.39% Job Postings): Computer science is the study of computation, automation, and information. Computer science spans theoretical disciplines (such as algorithms, theory of computation, information theory, and automation) to practical disciplines.
  • Active Directory (Mentioned in 1.73% Job Postings): Active Directory (AD) is Microsoft's proprietary directory service. It runs on Windows Server and enables administrators to manage permissions and access to network resources.
See More Skills
Skills Demand Percentage
Troubleshooting 9.87%
Computer Science 2.39%
Active Directory 1.73%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on an IT Support Officer's salary.
  • Agile: Can increase your salary by up to 9%.
  • API: Can increase your salary by up to 8%.
  • Business Requirements: Can increase your salary by up to 8%.
Skill Salary Salary % Increase
Agile
 $86,899
9%
API
 $86,101
8%
Business Requirements
 $86,101
8%
Team Development
 $86,101
8%
SQL
 $83,710
5%
Analysis
 $83,710
5%
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IT Support Officer Salary by Industry: Top Paying Sectors

For IT Support Officer roles, the industry you choose can affect earning potential by as much as 70% (the gap between the highest and lowest paying industries). Data shows that the Biotechnology and Aerospace & Defense sectors offer the strongest compensation, at 30% above the average. In contrast, IT Support Officer positions in Software & Networking or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view IT Support Officer as a support function rather than a direct revenue driver.

The top paying industries for an IT Support Officer

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Biotechnology$103,640$50.030%
Aerospace & Defense$95,668$46.020%

How Education impacts an IT Support Officer's Salary?

Your level of education can impact your salary potential. While many IT Support Officers enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for an IT Support Officer with a High School Diploma or Technical Certificate is between $83,139 and $87,953).

IT Support Officer Salaries by Degree Level

Typical Education for IT Support Officer
Degree Level % of user with this level of education
No Diploma 1.5%
High School 20.8%
Associates 20.3%
Bachelors 49.7%
Masters 7.7%
Doctorate 0.0%
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IT Support Officer Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an IT Support Officer's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on July 01, 2026
$71,683
Average $79,723/year
$87,702
$5,974
Average $6,644/month
$7,308
$1,379
Average $1,533/week
$1,687
$34
Average $38/hour
$42
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $87,702 $7,308 $1,687 $42
Average $79,723 $6,644 $1,533 $38
25th Percentile $71,683 $5,974 $1,379 $34

Salaries of jobs related to IT Support Officer

Salary Trends for IT Support Officer

Salaries for an IT Support Officer can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $80,048 in 2023 to around $79,461 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of IT Support Officer salary trends, .

Average Annual Salary of IT Support Officer Over Time

2022
$???
2023
$80,048
2024
$80,297
2025
$79,461
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $80,048
2024 $80,297
2025 $79,461
2026
View More
2027
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Most common benefits for IT Support Officer

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Disability
Healthcare
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Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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