IT Support Representative Salary in Grand Rapids, MI

How much does an IT Support Representative make in Grand Rapids, MI?

As of May 01, 2025, the average annual salary for an IT Support Representative in Grand Rapids, MI is $102,238. According to Salary.com, salaries can range from a low of $78,831 to a high of $126,832, with most professionals earning between $89,986 and $115,111.

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Salary range for a IT Support Representative

$89,986 to $115,111

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IT Support Representative

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Job Openings for IT Support Representative in Grand Rapids, MI

What does an IT Support Representative do?

Common responsibilities of an IT Support Representative

Demonstrates critical thinking when troubleshooting and finding resolution for an issue.

November 19, 2022

Works with supervisors to help implement new/needed Internal Systems.

December 21, 2022

Builds strong rapport with co-workers, clients and customers.

December 23, 2022

Assists in implementation of additions, deletions and major modifications to the supporting infrastructure.

January 13, 2023

Provide user IT help desk support on all software and hardware used within Illinois and other North Region markets.

January 18, 2023

Setting up accounts for new hires and ensuring proper log in.

February 15, 2023

Follow all policies and Standard Operating Procedures as instructed by Management.

February 20, 2023

Attend meetings on technology and support issues that are hosted and scheduled by client departments .

March 20, 2023

Maintains a professional and personable demeanor at all times.

April 17, 2023

Implements and maintains network security as established by supervisor.

April 18, 2023

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IT Support Representative Salary By Experience Levels in Grand Rapids, MI

How much should you be earning in IT Support Representative in Grand Rapids, MI based on your current experience?

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

IT Support Representative Salary By Level of Education in Grand Rapids, MI

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for IT Support Representative in Grand Rapids, MI

Average Base Salary

Core compensation

89986

115111

102238

Average Total Cash Compensation

Includes base and annual incentives

93159

123802

106870

What is the average salary for IT Support Representative in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of IT Support Representative in Grand Rapids, MI. The base salary for IT Support Representative ranges from $89,986 to $115,111 with the average base salary of $102,238. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $93,159 to $123,802 with the average total cash compensation of $106,870.

View Average Salary for IT Support Representative as table

	Average Salary	Average Salary Range
Base Salary	$102,238	$89,986 - $115,111
Bonus	$4,632	$3,173 - $8,691
Total Pay	$106,870	$93,159 - $123,802

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

IT Support Representative Salary Near Grand Rapids, MI

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Grand Rapids, MI
CITY, STATE Wyoming, MI	AVERAGE SALARY RANGE $89,986 - $115,111	COMPARE TO Grand Rapids, MI 0%
CITY, STATE Muskegon, MI	AVERAGE SALARY RANGE $87,322 - $111,704	COMPARE TO Grand Rapids, MI
CITY, STATE Kalamazoo, MI	AVERAGE SALARY RANGE $91,106 - $116,544	COMPARE TO Grand Rapids, MI
CITY, STATE Battle Creek, MI	AVERAGE SALARY RANGE $92,132 - $117,856	COMPARE TO Grand Rapids, MI
CITY, STATE Lansing, MI	AVERAGE SALARY RANGE $91,106 - $116,544	COMPARE TO Grand Rapids, MI
CITY, STATE Benton Harbor, MI	AVERAGE SALARY RANGE $90,871 - $116,243	COMPARE TO Grand Rapids, MI

See salaries for IT Support Representative in locations close to Grand Rapids, MI. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Grand Rapids, Michigan

Grand Rapids is the second-largest city in Michigan, and the largest city in West Michigan. It is on the Grand River about 30 miles (48 km) east of Lake Michigan. As of the 2010 census, the city population was 188,040. In 2010, the Grand Rapids metropolitan area had a population of 1,005,648, and the combined statistical area of Grand Rapids-Muskegon-Holland had a population of 1,321,557. Grand Rapids is the county seat of Kent County. A historic furniture-manufacturing center, Grand Rapids is home to five of the world's leading office furniture companies, and is nicknamed Furniture City. Its ...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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The IT Support Representative job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Grand Rapids, MI that might be a good fit for the type of job and salary you are looking for.

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89986

115111

About Grand Rapids, Michigan Grand Rapids is the second-largest city in Michigan, and the largest city in West Michigan. It is on the Grand River about 30 miles (48 km) east of La....More

Grand Rapids, Michigan area prices were up 1.3% from a year ago

IT Support Representative Salary in popular cities: Detroit, Warren, Sterling Heights

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role