Contact homeowners and real estate agents to provide status of loss mitigation files.
May 28, 2022
Handle all written and verbal correspondence professionally between the homeowners, client, investor, insurer, subordinate lien holders, real estate agents, consumer credit counseling services, and foreclosure attorneys.
March 02, 2023
Generates customer approval and adverse action notices for modifications, short sale or deed-in-lieu.
March 11, 2023
Determine and communicate needed conditions to properly document the file (reason for default letter, updated pay stubs, bankruptcy papers, etc.
March 25, 2023
Complete system tasks as required to maintain compliance with Treasury, Company and Investor guidelines.
April 16, 2023
Review loss mitigation package documentation in accordance with Regulation X (30 calendar days) to determine if the homeowner qualifies for a loss mitigation option, and report information to investor, client, insurer.
May 13, 2023