Provide world class customer service by capturing and being responsive to the voice of the customer (including donors) through established feedback channels in order to resolve issues and drive satisfaction in accordance with the BBG customer engagement, feedback, and complaint processes.
November 15, 2022
Participates and maintains records that demonstrate that proficiency testing samples are tested in the same manner as patient specimens.
December 29, 2022
Required Work with a team Required Administrative and clerical skills Required Knowledge of regulatory standards appropriate to position Required Written and verbal communication skills Required Computer skills appropriate to position Required Time management skills Required Management skills Required Critical thinking skills Required Customer service skills Required Organizational skills Required Preceptor skills Required Interpersonal skills Required Work independently Required Delegation skills.
February 26, 2023
Demonstrates personal commitment to the principles, values, and ethics of the organization to promote a positive work environment.
March 26, 2023
Assist in development of corrective and preventive actions to reduce deficiencies, eliminate trends, improve efficiencies and ensure compliance with regulatory requirements.
April 15, 2023
Reviews cGMP microbiology data generated during testing to support facilities monitoring and product release using the Bioburden and Endotoxin methods.
May 02, 2023
Demonstrate in depth knowledge of the policies and procedures for patient preparation, sample requirements, specimen collection, and pre-analytical factors that affect sample quality.
May 20, 2023