Phone Banking Officer Salary in Provo, Utah

How much does a Phone Banking Officer make in Provo, UT?

As of March 01, 2025, the average annual salary for a Phone Banking Officer in Provo, UT is $69,348. According to Salary.com, salaries can range from a low of $53,160 to a high of $90,094, with most professionals earning between $60,874 and $80,207.

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Salary range for a Phone Banking Officer

$60,874 to $80,207

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What is a Phone Banking Officer?

A Phone Banking Officer is responsible for providing customer service and support to clients over the phone. They handle a variety of tasks including answering customer inquiries, resolving issues, providing information on products and services, and processing transactions. Phone Banking Officers must have excellent communication skills, a strong understanding of banking products and services, and the ability to navigate computer systems and databases efficiently. They must also adhere to all banking regulations and policies while providing exceptional customer service.

See user submitted job responsibilities for Phone Banking Officer.

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Job Openings for Phone Banking Officer in Provo, UT

What does a Phone Banking Officer do?

Common responsibilities of a Phone Banking Officer

Make outbound calls to customers to promote banking products and services.

September 08, 2023

Collaborate with other departments within the bank to resolve customer issues and improve overall customer experience.

September 08, 2023

Provide information and guidance to customers on various banking products, services, and promotions.

September 10, 2023

Adhere to all banking regulations and compliance requirements when handling customer accounts and information.

September 15, 2023

Process customer requests for account maintenance, such as address changes, account closures, and card replacements.

September 18, 2023

Educate customers on online and mobile banking options and assist with troubleshooting any issues.

October 15, 2023

Handle inbound calls from customers to assist with account inquiries, transactions, and problem resolution.

October 23, 2023

Meet sales targets by cross-selling and upselling banking products and services to customers.

October 24, 2023

Maintain accurate and detailed records of customer interactions and transactions in the banking system.

October 30, 2023

Follow up with customers to ensure satisfaction with their banking experience and address any concerns or feedback.

November 16, 2023

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Phone Banking Officer Salary By Experience Levels in Provo, UT

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Phone Banking Officer Salary By Level of Education in Provo, UT

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LEVEL OF EDUCATION

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Average Salary Range for Phone Banking Officer in Provo, UT

Average Base Salary

Core compensation

60874

80207

69348

Average Total Cash Compensation

Includes base and annual incentives

63081

87739

74122

What is the average salary for Phone Banking Officer in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Phone Banking Officer in Provo, UT. The base salary for Phone Banking Officer ranges from $60,874 to $80,207 with the average base salary of $69,348. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $63,081 to $87,739 with the average total cash compensation of $74,122.

View Average Salary for Phone Banking Officer as table

	Average Salary	Average Salary Range
Base Salary	$69,348	$60,874 - $80,207
Bonus	$4,774	$2,207 - $7,532
Total Pay	$74,122	$63,081 - $87,739

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Phone Banking Officer Salary Near Provo, UT

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Provo, UT
CITY, STATE Orem, UT	AVERAGE SALARY RANGE $60,123 - $79,217	COMPARE TO Provo, UT
CITY, STATE Lehi, UT	AVERAGE SALARY RANGE $59,839 - $78,844	COMPARE TO Provo, UT
CITY, STATE South Jordan, UT	AVERAGE SALARY RANGE $62,442 - $82,273	COMPARE TO Provo, UT
CITY, STATE Sandy, UT	AVERAGE SALARY RANGE $62,556 - $82,422	COMPARE TO Provo, UT
CITY, STATE Salt Lake City, UT	AVERAGE SALARY RANGE $62,726 - $82,646	COMPARE TO Provo, UT
CITY, STATE West Jordan, UT	AVERAGE SALARY RANGE $62,499 - $82,348	COMPARE TO Provo, UT

See salaries for Phone Banking Officer in locations close to Provo, UT. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Provo, Utah

Provo /ˈproʊvoʊ/ is the third-largest city in Utah, United States. It is 43 miles (69 km) south of Salt Lake City along the Wasatch Front. Provo is the largest city and county seat of Utah County. Provo lies in the Utah Valley at an elevation of 4,549 feet (1,387 m). According to the United States Census Bureau, the city has a total area of 44.2 square miles (114.4 km2), of which 41.7 square miles (107.9 km2) is land and 2.5 square miles (6.5 km2), or 5.66%, is water. The Wasatch Range contains many peaks within Utah County along the east side of the Wasatch Front. One of these peaks, known as...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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