Support Manager Salary in Massachusetts

How much does a Support Manager make in Massachusetts?

As of August 01, 2026, the average salary for a Support Manager in Massachusetts is $138,206 per year, which breaks down to an hourly rate of $66.

However, a Support Manager's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $159,301
  • Majority Range (25th-75th percentile): $121,488 to $149,248
  • Entry-Level (10th percentile): $106,267
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View as table View as graph 25% $121,488 10% $106,267 90% $159,301 75% $149,248 $138,206 50%(Median) Didn’t find job title? Click

Support Manager Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $149,248 $12,437 $2,870 $72
Average $138,206 $11,517 $2,658 $66
25th Percentile $121,488 $10,124 $2,336 $58
Check out Support Manager Job Openings in Massachusetts
Case Manager Resident Support

South Middlesex Opportunity Council - Springfield, MA

Customer Support Manager

Jobs for Humanity - Boston, MA

Manager Banker Sales Support

First Citizens Bank - Wellesley, MA

Senior Contracting Support Manager

Applied Research Solutions - Bedford, MA

Search More Support Manager Jobs in Massachusetts

Key Factors That Influence Support Manager Salaries

A Support Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Support Manager Salaries?

Experience is a primary driver of a Support Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $166,220
  • Early Career (1-2 years): $122,784
  • Mid-Level (2-4 years): $137,394
  • Senior-Level (5-8 years): $180,566
  • Expert (over 8 years): $202,790
Levels Salary
Technical... Level Support Manager$166,220
Technical... Level Support Manager$122,784
Support M... Level Support Manager$137,394
Technical... Level Support Manager$180,566
Technical... Level Support Manager$202,790
$166,220 0 yr
$122,784 < 2 yrs
$137,394 2-4 yrs
$180,566 5-8 yrs
$202,790 > 8 yrs
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What Am I Worth?

Top Paying Cities for Support Managers

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Agawam: $131,002
  • Amherst: $131,960
  • Barre: $133,278

Support Manager Salary by Industry: Top Paying Sectors

For Support Manager roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Biotechnology and Pharmaceuticals sectors offer the strongest compensation, at 20% above the average. In contrast, Support Manager positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Support Manager as a support function rather than a direct revenue driver.

The top paying industries for a Support Manager

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Biotechnology$165,848$80.020%
Pharmaceuticals$165,848$80.020%
Software & Networking$165,848$80.020%
Internet$158,937$76.015%
Financial Services$152,027$73.010%

Support Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Support Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026

Find Your Next Support Manager Job

Ready to take the next step in your career? Browse thousands of current Support Manager job openings on our job board. Use the search bar below to find your perfect match.

United States
  • Amazon

    Charlton, MA

    Amazon | Charlton, MA

    The General Manager Support Assistant will provide essential support to the General Manager and the operations team. The ideal candidate will be a highly o... more

    9 Days Ago

  • ServiceNet

    Greenfield, MA

    ServiceNet | Greenfield, MA

    Job Description. Job Description. Benefits. 401(k) matching. Dental insurance. Health insurance. Opportunity for advancement. Paid time off. Training & dev... more

    9 Days Ago

  • Academy of the Pacific Rim Charter School

    Hyde Park, MA

    Academy of the Pacific Rim Charter School | Hyde Park, MA

    Job Description. Job Description. Manager of Student Support. About APR. Academy of the Pacific Rim Charter Public School (APR) is a tuition-free, public c... more

    10 Days Ago

  • Bridgewell

    Peabody, MA

    Bridgewell | Peabody, MA

    Residential Support Manager- Residential Living. Bridgewell strengthens communities by providing an unmatched range of social and human services that empow... more

    8 Days Ago

  • Guardian Angel Senior Services

    Lynnfield, MA

    Guardian Angel Senior Services | Lynnfield, MA

    Job Description. Job Description. The. Individual Support Case Manager. will provide assistance to MassAbility participants on a  regular basis to develop,... more

    10 Days Ago

  • Catholic Charities Archdiocese of Boston

    Boston, MA

    Catholic Charities Archdiocese of Boston | Boston, MA

    Job Description. Job Description. About Us. Catholic Charities Boston is a leading provider of comprehensive emergency assistance and long-term economic em... more

    7 Days Ago

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Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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