User Support Analyst Salary in Madison, Wisconsin

How much does an User Support Analyst make in Madison, WI?

As of April 01, 2025, the average annual salary for an User Support Analyst in Madison, WI is $77,692. According to Salary.com, salaries can range from a low of $58,223 to a high of $99,330, with most professionals earning between $67,501 and $89,018.

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Salary range for an User Support Analyst

$67,501 to $89,018

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User Support Analyst

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Job Openings for User Support Analyst in Madison, WI

What does an User Support Analyst do?

Common responsibilities of an User Support Analyst

Participate in project assignments as needed within an operational environment.

August 04, 2022

Manage and maintain PC/IOS desktop and tablet equipment in the District by primarily providing remote assistance and secondary on-site dispatch support.

August 07, 2022

Monitor incident and service request queue(s) and pick up tickets for troubleshooting and resolution in a timely manner meeting SLA/SLO as may be applicable.

October 06, 2022

Active Directory, Outlook, Exchange 2010, eDocs, Windows 7, Windows 10, Tracking Systems, MS Office 2007, RSA SecurID, Mobile Iron, BlackBerry BesServer, iPhone, iPad , Droids Remote Access Software, Innova, Nuance, Citrix and Mac applications/ OS.

February 25, 2023

Demonstrated subject matter expertise in end user operating systems such as Windows 10 and macOS and end user productivity tools such as Microsoft Office, Microsoft Teams.

March 08, 2023

Support devices by deploying and updating payloads, adding and removing apps, remotting in and troubleshooting, locking and unlocking, wiping and re-enrolling.

March 14, 2023

Documents procedures and processes for all applications or functions supported by Service Support.

March 14, 2023

Assist customers and customer support personnel in resolving complex hardware, software, integration and operating system-level problems in the desktop environment which includes on-site asset installation, problem diagnosis/resolution and advisory information in the use of desktop assets.

March 20, 2023

Provide technical support, maintenance and installation of the peripheral devices found in a classroom, instructional lab and a typical administrative office setting Identify problems, apply optimum solutions and communicate resolutions to customers, management and other support personnel.

April 30, 2023

Create a Heat system ticket for all issues that require tracking and recordkeeping.

May 19, 2023

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User Support Analyst Salary By Experience Levels in Madison, WI

How much should you be earning in User Support Analyst in Madison, WI based on your current experience?

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

User Support Analyst Salary By Level of Education in Madison, WI

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for User Support Analyst in Madison, WI

Average Base Salary

Core compensation

67501

89018

77692

Average Total Cash Compensation

Includes base and annual incentives

67625

89224

77788

What is the average salary for User Support Analyst in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of User Support Analyst in Madison, WI. The base salary for User Support Analyst ranges from $67,501 to $89,018 with the average base salary of $77,692. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $67,625 to $89,224 with the average total cash compensation of $77,788.

View Average Salary for User Support Analyst as table

	Average Salary	Average Salary Range
Base Salary	$77,692	$67,501 - $89,018
Bonus	$97	$124 - $206
Total Pay	$77,788	$67,625 - $89,224

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

User Support Analyst Salary Near Madison, WI

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Madison, WI
CITY, STATE Janesville, WI	AVERAGE SALARY RANGE $66,165 - $87,256	COMPARE TO Madison, WI
CITY, STATE Rockford, IL	AVERAGE SALARY RANGE $65,994 - $87,030	COMPARE TO Madison, WI
CITY, STATE Waukesha, WI	AVERAGE SALARY RANGE $68,337 - $90,120	COMPARE TO Madison, WI
CITY, STATE Milwaukee, WI	AVERAGE SALARY RANGE $68,590 - $90,455	COMPARE TO Madison, WI
CITY, STATE Oshkosh, WI	AVERAGE SALARY RANGE $65,692 - $86,633	COMPARE TO Madison, WI
CITY, STATE Dubuque, IA	AVERAGE SALARY RANGE $64,671 - $85,286	COMPARE TO Madison, WI

See salaries for User Support Analyst in locations close to Madison, WI. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Madison, Wisconsin

Madison is located in the center of Dane County in south-central Wisconsin, 77 miles (124 km) west of Milwaukee and 122 miles (196 km) northwest of Chicago. The city completely surrounds the smaller Town of Madison, the City of Monona, and the villages of Maple Bluff and Shorewood Hills. Madison shares borders with its largest suburb, Sun Prairie, and three other suburbs, Middleton, McFarland, and Fitchburg. Other suburbs include the city of Verona and the villages of Cottage Grove, DeForest, and Waunakee as well as Mount Horeb, Oregon, Stoughton, and Cross Plains among others. According to th...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE End User Support Analyst	LOCATION Madison, WI	MINIMUM SALARY $96,925	MAXIMUM SALARY $122,792
JOB TITLE User Liaison	LOCATION Madison, WI	MINIMUM SALARY $69,987	MAXIMUM SALARY $89,062
JOB TITLE EHR User Support Specialist	LOCATION Madison, WI	MINIMUM SALARY $66,581	MAXIMUM SALARY $88,019
JOB TITLE IT User Support	LOCATION Madison, WI	MINIMUM SALARY $70,001	MAXIMUM SALARY $89,101
JOB TITLE User Support Specialist	LOCATION Madison, WI	MINIMUM SALARY $46,724	MAXIMUM SALARY $63,159
JOB TITLE User Support Technician	LOCATION Madison, WI	MINIMUM SALARY $45,378	MAXIMUM SALARY $55,734

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