Directs field service activities to provide effective on-site support and technical assistance with various products or equipment. Plans and develops policies and procedures for on-site installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Reviews service contracts and directs support services. Develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing ... view job details

Leads and oversees all field service activities to provide effective on-site support and technical assistance with various products or equipment. Develops and approves policies and procedures for on-site installation, testing, maintenance, and troubleshooting. Ensures all field service projects are completed within budget/deadline to meet customers' needs. Requires a bachelor's degree. Typically reports to top management. Manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various s... view job details

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Provides maintenance and technical support for company products at customer field locations. Installs new products or enhances existing ones and may provide training and best practices for on-site personnel. Determines when products should be replaced and recommends and plans upgrades. Identifies and troubleshoots malfunctions and conducts or schedules repairs. Develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Requires a high school diploma. Typically reports to a supervisor. Independently performs a wi... view job details

Provides maintenance and technical support for company products at customer field locations. Installs new products or enhances existing ones and may provide training and best practices for on-site personnel. Determines when products should be replaced and recommends and plans upgrades. Identifies and troubleshoots malfunctions and conducts or schedules repairs. Develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Requires a high school diploma. Typically reports to a supervisor. Is capable of working on co... view job details

If you open up a biology textbook and look at the pictures, you'll find a number of dull images of DNA, chromosomes, and photosynthesis that have been putting you to sleep since high school. Unless you’re looking at a book with new and enthralling scientific illustrations by Nicolle Fuller. As an independent science artist, Fuller conceptualizes and creates the scientific images found in magazines, scientific journals, and textbooks. Her artwork runs the gamut from paintings of ancient dinosaurs to intricate depictions of highly complex cellular systems. What every one of her pieces has in com... view article details

'To be fair, folks who have so much money in the market that they simply don't have enough time to stay on top of investment trends would probably be good candidates for the use of a full-service broker.'  'Full-service' brokers get their name and reputation from the dogged and devoted work they're expected to do to keep clients happy. They carry business cards from distinguished brokerage firms like Salomon Smith Barney and Merrill Lynch. In an ideal world, a broker provides sound, profitable investment ideas, and furnishes up-to-the-minute research to keep you current with market trends, sto... view article details

At first glance, coaching girls youth soccer doesn't have anything to do with running a multimillion-dollar company. But in his more than two decades of coaching, Paul Levy has taught (and learned) lessons on the soccer field that directly apply to successful leaders everywhere.Levy, the former CEO of a world-renowned hospital and the man who spearheaded the massive clean-up of Boston Harbor, wrote the recently released 'Goal Play: Leadership Lessons from the Soccer Field,' in which he reaches deep into his vault of memorable coaching moments and draws out leadership lessons that apply to ever... view article details

Broadly, the engineer's job is to apply scientific and mathematical principles to solve problems and/or fill human needs. This can range from planning a bridge to sending a person in space to inventing medical instruments. Since an engineer's solution should be fully functional, economical, and compatible for human use, an engineer's job may also consist of testing for these many critical factors.Engineering is a field broken down into specialty areas, including but not limited to: Aerospace engineering, biomedical engineering, chemical engineering, electrical engineering, environmental engine... view article details

Find Out Which Jobs Will Be In Demand By 2024 Which are the fastest growing careers? Everyone wants a little job security. But in these turbulent times filled with massive changes, how can any of us know if our careers are on solid ground? Luckily, the Bureau of Labor Statistics crunched some numbers and came out with employment projections to the year 2024. So, which are the most in demand jobs? The aging population of Baby Boomers put more than a few health care careers on this list, but check out other popular options amongst the fastest growing careers of the future. 11. Food Prep and Serv... view article details

Skills are not innate, but they can be developed and improved. Learning, practice, and experience help cultivate and enhance them. Some people already excel   due to their natural talents, but anyone can get better at something by working at it. Skill building is the key. Skill building involves intentional and focused practice with the goal of continuous improvement. Experts have a unique approach to practice where they break down skills into smaller components, analyze outcomes, seek coaching, and create learning programs. They also challenge themselves by practicing outside their comfort zo... view blog & white papers details

Customer service skills are necessary in any industry. For businesses, managing customers' concerns must be a top priority to establish a good relationship and reputation. Not only employees who work in customer support need to improve their customer service skills. Management and team leaders must also learn to enhance their customer service skills to develop effective strategies. Key Takeaways Major customer service skills include communication, problem-solving, patience, and empathy. Improving customer service skills includes collecting feedback from clients and practicing active listenin... view blog & white papers details

Anyone in a customer-facing role knows that good customer service skills are required to provide great service. While product knowledge and a friendly demeanor are important, there are several other essential customer service skills that can set you apart. To become a customer service all-star and experience the rewards of happy, loyal customers and a successful business, mastery of the following 12 customer service skills is a must. What are customer service skills? Customer service skills are the abilities and techniques that allow employees to handle customer questions, complaints, and con... view blog & white papers details

I recently read that New York City will soon have a pay-transparency law in place, and my first thought was, "Well, yeah, that makes sense, but when will we have something like that here in deep-red Indiana?” (Voice in my head: "Probably never.") But then, later in the story, I saw that South Carolina—also a trifecta GOP state—is considering pay-transparency legislation, and it gave me a little glimmer of hope that Hoosier lawmakers might consider the issue in an upcoming session or here at the local level. Pay transparency is the law of the land in a handful of states and cities, meaning empl... view blog & white papers details

I recently read that New York City will soon have a pay-transparency law in place, and my first thought was, "Well, yeah, that makes sense, but when will we have something like that here in deep-red Indiana?” (Voice in my head: "Probably never.") But then, later in the story, I saw that South Carolina—also a trifecta GOP state—is considering pay-transparency legislation, and it gave me a little glimmer of hope that Hoosier lawmakers might consider the issue in an upcoming session or here at the local level. Pay transparency is the law of the land in a handful of states and cities, meaning empl... view blog & white papers details