Supervises all aspects of hotel operations, including front desk, reservations, concierge, and customer service. Responds to all guest requests, concerns, or problems. Ensures an optimal level of service and hospitality. Works to maintain, update, and train staff on service, hospitality, and safety policies and procedures. May require a bachelor's degree. Typically reports to a manager. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requir... view job details

Manages all aspects of the hotel property including operations, staffing, and customer satisfaction. Responsible for maximizing operational efficiency and profitability. Monitors all operating costs, budgets, and forecasts. Oversees property maintenance and appearances. May require a bachelor's degree. Typically reports to top management. Typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving ... view job details

The Collection Manager oversees investigation of credit risk in customers and suppliers and advises on course of action for credit applications. Develops and administers credit and collection programs. Being a Collection Manager monitors and negotiates the collection of overdue accounts. Designs and implements processes to improve cash flow and reduce receivables. In addition, Collection Manager monitors credit and collection processes and operations; makes recommendations on opportunities for improvement. Requires a bachelor's degree. Typically reports to top management. The Collection Manage... view job details

The Collection Supervisor oversees the processing and verification of applications for credit and the solicitation for payment on overdue accounts. Responsible for the activities and operations in the credit and collections department. Being a Collection Supervisor ensures collectors follow all protocols, laws and regulations to collect payments efficiently. Investigates credit issues and suggests payment options to be approved. In addition, Collection Supervisor may require a bachelor's degree. Typically reports to a manager. The Collection Supervisor supervises a small group of para-professi... view job details

Assist with new account credit review to determine the creditworthiness of customers, using external credit risk management tools and reports. Receive visitors and phone calls, providing general information to customers and referring nonroutine inquires to the appropriate staff member. Collections clerk must possess strong math skills and a solid understanding of finances and know how to navigate computer software used to assist with billing. view job details

If hospitality is your cup of tea—and you don’t mind serving others—a career as a hotel manager may be perfect for you.Hotel managers oversee all aspects of hotel operations including staff, maintenance, convention and conference services, reservations, office administration, sales, purchasing, housekeeping, security, recreation, and food management. Depending on how many services a hotel provides, the manager can be responsible for everything from banquets to conventions. Managers also take into account marketing and financial management. They set room rates, approve expenditures and ensure t... view article details

"This Could be Heaven..." You may enjoy contributing to communities like LinkedIn, Facebook, and Twitter, where you can expand your network, share information, and raise your visibility. Or maybe it’s a love-hate thing -- with the ever-increasing options, the need to keep all your profiles up to date, and all the strangers angling to be your 'friend.' Brings to mind the line from 'Hotel California' by the 70s pop band The Eagles: 'You can check out anytime you like, but you can never leave.' Not to mention: 'We are all just prisoners here of our own device.' Make that devices!Patrice-... view article details

There are many hard and fast rules that a job-seeker can learn when preparing for a salary negotiation. For example, having the right mindset, the importance of doing research, and keeping compensation numbers open-ended, speaking in terms of salary ranges vs. naming a specific number.However, one of the more difficult aspects of negotiating a job offer is adapting your approach based on the personality of the person you are dealing with.There are three phases that you must master:Develop a negotiation mindset and learn the tips and techniquesPractice and role play with someone to simulate the... view article details

Survey Analyzes a Year's Worth of Tweets & Finds the 10 Most Hated Jobs Let the Hate Flow Through You If you hate your job and like to complain about it on social media, you’re probably a man living on the East Coast and working in retail. So says a recent study courtesy of Brandwatch and Monster, which analyzed more than 1 million tweets over the course of one year, from March 2014 to March 2015. Attention was paid to how many people tweeted about loving and hating their jobs, with states such as Hawaii, Oregon, and California ranking high on the “love my job” list, while workers in Florid... view article details

Q: I work in an office that has a casual atmosphere. Next week I have a job interview at a company with a much more formal office culture, so I would be expected to wear a suit and carry a briefcase to the interview. Everyone who knows me will pick up on it, because I’m usually pretty blasé about my appearance. Annette, how can I escape detection?A: Hiding a job search takes careful planning and constant attention to detail. I find it easier to hide a lover than a job search - a cooperative lover, anyway.The secret to pulling something off is...pulling it off. So keep your focus on presenting ... view article details