Provides expert advice and services to help clients leverage technology effectively to achieve business goals. Assesses and analyzes the client's IT systems, infrastructure, and/or processes to identify inefficiencies, risks, or areas for improvement. Provides strategic guidance on selecting, implementing, and integrating technologies such as software, hardware, networks, and cybersecurity solutions. Maintains strong client relationships through ongoing support and process improvement. Requires a bachelor's degree. Typically reports to a manager. Work is highly independent. May assume a team l... view job details

Supervises a team of IT consultants responsible for providing advice and services to clients. Monitors the assessment and analysis of clients' IT systems, infrastructure, and/or processes to identify inefficiencies, risks, or areas for improvement. Provides strategic guidance on selecting, implementing, and integrating technologies such as software, hardware, networks, and cybersecurity solutions. Maintains strong client relationships through ongoing support and process improvement. Requires a bachelor's degree. Typically reports to a manager. Supervises a group of primarily para-professional ... view job details

Manages a team of IT consultants responsible for providing advice and services to clients. Oversees IT consulting engagements from strategy through implementation, ensuring timely and high-quality delivery of client solutions. Provides strategic guidance on selecting, implementing, and integrating technologies such as software, hardware, networks, and cybersecurity solutions. Stays current on industry best practices and emerging trends and makes recommendations to clients accordingly. Requires a bachelor's degree. Typically reports to a director. Manages subordinate staff in the day-to-day per... view job details

Provides expert advice and services to help clients leverage technology effectively to achieve business goals. Assesses and analyzes the client's IT systems, infrastructure, and/or processes to identify inefficiencies, risks, or areas for improvement. Provides strategic guidance on selecting, implementing, and integrating technologies such as software, hardware, networks, and cybersecurity solutions. Maintains strong client relationships through ongoing support and process improvement. Requires a bachelor's degree. Typically reports to a manager. Works autonomously. Goals are generally communi... view job details

Provides expert advice and services to help clients leverage technology effectively to achieve business goals. Assesses and analyzes the client's IT systems, infrastructure, and/or processes to identify inefficiencies, risks, or areas for improvement. Provides strategic guidance on selecting, implementing, and integrating technologies such as software, hardware, networks, and cybersecurity solutions. Maintains strong client relationships through ongoing support and process improvement. Requires a bachelor's degree. Typically reports to a manager. Typically requires 12+ years of related experie... view job details

Performs various IT asset administration duties related to the organization's hardware, software, and service contracts. Administers systems for tracking IT asset life cycles, managing inventory and maintaining information on software licenses and service level agreements. Ensures compliance with purchasing procedures and standards. Tracks quality throughout product/contract lifetimes. Typically requires a bachelor's degree in a related area. Typically reports to a supervisor or manager. Work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a p... view job details

Performs various IT asset administration duties related to the organization's hardware, software, and service contracts. Administers systems for tracking IT asset life cycles, managing inventory and maintaining information on software licenses and service level agreements. Ensures compliance with purchasing procedures and standards. Tracks quality throughout product/contract lifetimes. Typically requires a bachelor's degree in a related area. Typically reports to a supervisor or manager. Work is closely managed. Works on projects/matters of limited complexity in a support role. Typically requi... view job details

Performs various IT asset administration duties related to the organization's hardware, software, and service contracts. Administers systems for tracking IT asset life cycles, managing inventory and maintaining information on software licenses and service level agreements. Ensures compliance with purchasing procedures and standards. Tracks quality throughout product/contract lifetimes. Typically requires a bachelor's degree in a related area. Typically reports to a supervisor or manager. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within ... view job details

Evaluates the organization's data processing and storage needs and develops long-term plans to meet business requirements. Implements policies for network storage system troubleshooting, updating and general maintenance. Documents problems and solutions and serves as the point of contact for network capacity related issues. Allocates storage space, plans for future projects or acquisitions, reviews hardware and software configurations and makes suggestions for appropriate storage or backup models. May require a bachelor's degree in area of specialty. Typically reports to a manager. Typically r... view job details

Oversees a staff responsible for the development, installation, and modification of operating systems. Develops policies and procedures related to the deployment and maintenance of the organization's operating systems. Explores the future operating system needs of the organization and provides technical leadership to the operating team. Monitors the development of scripts and code to customize and configure platforms and infrastructure. Reviews specifications and technical documentation for accuracy and completeness. Requires a bachelor's degree. Typically reports to a director. Manages subord... view job details

The VP of Software Product Management leads the overall strategic plan and oversees all aspects of an organization's product management function to ensure it meets the organization's current goals and objectives. Provides leadership, innovation, and oversight to guide and support the lifecycle management of the technology products of an organization. Being a VP of Software Product Management oversees the technology lifecycle of new products or feature enhancements from conceptualization, requirements gathering, product specification, implementation review, and release. Establishes and approves... view job details

Manages the organization's strategic technology vendor management program to meet company needs and comply with required quality standards. Assists with selecting the company's product and service providers and tracks the procurement of IT products and services to monitor and maintain operational costs and budgets. Leads request for proposals (RFP) process to vet the reputation and quality of vendor products. Negotiates service level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are clearly defined. Works closely with internal teams to monitor,... view job details

The IT Configuration Specialist I is responsible for the overall administration, configuration, maintenance, design, and improvement of the Configuration Management Database (CMDB). Administers and executes the IT configuration management process. Being an IT Configuration Specialist I typically requires a bachelor's degree. Conducts configuration auditing in areas such as software version control, integration construction, and release management. In addition, IT Configuration Specialist I typically reports to a manager. Being an IT Configuration Specialist I work is closely managed. Works on ... view job details

The IT Configuration Specialist III is responsible for the overall administration, configuration, maintenance, design, and improvement of the Configuration Management Database (CMDB). Administers and executes the IT configuration management process. Being an IT Configuration Specialist III typically requires a bachelor's degree. Conducts configuration auditing in areas such as software version control, integration construction, and release management. In addition, IT Configuration Specialist III typically reports to a manager. Being an IT Configuration Specialist III work is generally independ... view job details

Develops quality assurance, compliance, and implementation plans for individual IT functions that support the organization's overall service and software quality standards. Advises function leaders on best practices for the deployment of QA methodologies and processes. Designs and incorporates plans for each function that drive quality service and product deliverables. Establishes a performance monitoring program and designs metrics that can be used to identify quality issues, analyze problems, and develop quality improvement initiatives. Trains staff on quality concepts, objectives, tools, an... view job details

Designs and implements the organization's strategic technology vendor management program to meet company needs and comply with required quality standards. Selects providers and oversees procurement of IT products and services to monitor and maintain operational costs and budgets. Administers the request for proposals process to vet the reputation and quality of vendor products. Negotiates service level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are clearly defined. Works closely with managers and teams to monitor, maintain, and improve exist... view job details

The IT Operations Senior Manager administers internal procedures and guidelines to diagnose and resolve technical issues across different systems and technologies, including hardware, software, and networks. Manages the implementation and administration of information systems and equipment in accordance with organizational policies and goals. Being an IT Operations Senior Manager develops detailed documentation of methodologies, processes, and specifications of an organization's IT systems and assists with the planning of the organization's IT roadmap. Oversees the analysis of business needs a... view job details

The IT Support Associate II follows internal procedures and guidelines to troubleshoot and resolve basic IT issues across different systems and technologies, including hardware, software, and networks. Supports overall information systems planning, implementation, and administration in a variety of IT functional areas. Being an IT Support Associate II installs and configures software and applies patches or updates to maintain basic IT infrastructure such as servers, workstations, and network devices. Provides support to end-users, assisting with software and hardware malfunctions, setting up n... view job details

The IT Support Associate III follows internal procedures and guidelines to troubleshoot and resolve basic IT issues across different systems and technologies, including hardware, software, and networks. Supports overall information systems planning, implementation, and administration in a variety of IT functional areas. Being an IT Support Associate III installs and configures software and applies patches or updates to maintain basic IT infrastructure such as servers, workstations, and network devices. Provides support to end-users, assisting with software and hardware malfunctions, setting up... view job details

The IT Support Associate IV follows internal procedures and guidelines to troubleshoot and resolve basic IT issues across different systems and technologies, including hardware, software, and networks. Supports overall information systems planning, implementation, and administration in a variety of IT functional areas. Being an IT Support Associate IV installs and configures software and applies patches or updates to maintain basic IT infrastructure such as servers, workstations, and network devices. Provides support to end-users, assisting with software and hardware malfunctions, setting up n... view job details