Prepare and stage project, if necessary create exception plans in conjunction with project team while partnering with the client program management, and Project Management Office. supporting them in the development of the skills, knowledge and opportunities to reach their full potential. Building long-lasting relationships with our clients, developing your understanding of their unique needs and requirements and assist with business development opportunities. view job details
Follow Health Insurance Portability and Accountability Act (HIPAA) privacy rule to insure client protected health information is secure. Develops HR solutions and strategies in partnership with business unit to support organizational objectives and to take advantage of developing opportunities and changing market conditions. Maintains strong relationships with other BFS Companies and encourages the Sales Team to place appropriate business with them, for the benefit of the client and BFS. view job details
Manages all employees to maintain high employment quality standards including hiring, development, counseling, promotion, discipline and termination, as appropriate. Provides input into and executes the development, implementation, and measurement of guest service standards within the department(s) consistent with the company's core service standards and brand attributes. Assist in mass hiring events, particulary with a focus on guiding the development of a cohesiveness team for new openings or high profile seasonal events. view job details
Demonstrate a passion for taking care of people by exhibiting effective problem-solving abilities, the ability to maintain composure and convey a positive attitude while interacting with customers as well as internal team members. Manages a team and / or cross-functional partners responsible for developing and implementing strategies that support category at growth within established policies, procedures and standards of the specified discipline. Provide recommendations to advance growth opportunities from strategy to commercialization, including technology & solutions, investments, processes, metrics, etc. view job details
Handle all day-to-day service department business including review of daily time cards and service tickets, review Hot Sheet requests, creating service tickets, scheduling, and communicating with field crews and office staff. Attend meetings with owners, property managers and contractors to look at new work as well as inspect completed work when needed. Develop and use advanced planning skills for establishing maximum productivity of manpower, materials and equipment, etc. view job details
Assists in directing and controlling the daily operations to ensure the school is running according to GSS standard operating procedures. Leadership experience with the ability to supervise and properly influence on-site and off-site staff, processes, and technology in a manner that enriches company culture. Manage Spira's customer service department and reps who receive technical sales calls and work with a customized ERP/MRP system for standard and custom quotes and orders. view job details
Demonstrates the ability to positively move the metrics for forecasting, productivity, claims, customer service, and turnover. Prepare Customer Service Improvement Plans to address service issues and achieve improvements in service performance. Develops mutually beneficial relationships with insurance carriers and administrators to generate the best possible results for clients (competitive benefits, quick problem resolution, etc. view job details
Assists in the responsibility for all food service-related activities and be primarily involved in meal services in a seated dining room setting, including quality improvement, sanitation, infection control and all facility-related activities. Support the implementation and maintenance of the ESMS standard design and configuration at the Data Centers and Data Center Continuity of Operations Plan (COOP) site, Regional Cyber Center (RCC), and installation Network Enterprise Centers (NEC) for integration of an Enterprise-wide standard, ITIL-based, ESMS. Develops effective and productive teams in the Member Services and Front Line departments through selection, training, frequent feedback, evaluating performance, coaching, motivating and disciplining when necessary. view job details
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Provides appropriate, relevant and timely input and recommendations for personnel decisions (hiring, termination, promotion, performance management, salary administration) to Regional Operations Leader. Monitors work flow and production activities to evaluate quantity and quality of work being performed by each assigned individual and the overall accomplishments of the work unit. Manage all front-line staff in the Customer Care Center to include interviewing and hiring new associates, monitoring and coaching ongoing performance, facilitating professional development, managing performance issues as needed to ensure associates meet or exceed minimum department expectations. view job details
Manages area(s), customer(s), or team(s) of company employees with well- defined, limited scope, including directing daily work activities/priorities, people recruitment and development, cost management, and direction-setting within the area of responsibility. Monitor and control the quality management process, manage expectations, conduct milestone reviews, manage process performance, conduct continuous improvement and causal analysis activities. Assist with rollout and adoption of new applications, data, and tools, identifying and advising agencies/teams that may be early adopters of a technology solution. view job details
Drive projects and goals/objectives in a planful and organized manner, ensuing quality and timely delivery within approved budget. Supports existing permanent, affordable and interim housing connectivity and hardware issues, including computer lab set up and repairs, site-to-site connectivity, wi-fi connectivity, and more. Provide leadership, guidance, and management to the University IT Service Desk and directly and indirectly, work with other support personnel within Information Technology Services. view job details
Schedule and assign daily work objectives for the service consultants. Understand and comply with federal, state and local regulations that affect service department operations, such as hazardous waste disposal, OSHA right-to-know, etc. Monitor performance and counsel service consultants with behavioral or performance issues. view job details
Participates in medical center committees/task forces and other special projects as required to support patient satisfaction. Provide feedback to clinical documentation specialists, case managers, coders, physicians and other clinicians involved in the documentation improvement effort. Serves as an impartial liaison between the patient/family and hospital departments/administration, promoting a positive relationship and acting as a vehicle for responding to patient complaints while supporting reconciliation, compromise or settlement. view job details
Demonstrated experience working with project estimations, profit and loss and professional services engagements utilizing strong customer consultation and relationship management skills. Supports the Sales Operations Manager in the administration of databases, bookings reviews, forecasting and planning. Works with ODM and Vendors to ensure all relevant process documentation reflects ITIL best practices and client requirements, ensuring it is reviewed and updated within agreed timescales. view job details
Assist Service and Process Owners with the development of training articles for new or changed services and processes due to SLA Working Group recommendations. Manage customer relationships by working in partnership with business stakeholders to agree on mutual priorities, business demand plans and improvement opportunities which deliver value. Participate in commercial negotiations for the agreement of target supplier contracts for service delivery. view job details
Understands D-H system strategic imperatives and takes leadership responsibility for the development and implementation of sectional strategic plans and tactics that support these imperatives and lead to successfully meeting service line objectives. Manage the provision of community living supports and personal care services which include, but are not limited to, the engagement of consumers in problem solving, skill training, and side-by-side activities. Supports department directors, administrative staff and other SV personnel in planning new services or expansion of existing services by describing and analyzing internal trends and external factors relevant to potential need and demand for services. view job details
Maintains a high level of professionalism and ethical boundaries while working with diverse populations through participation in supervision according to credential (HF). Provide leadership, relationship and administrative support in the Preventative Maintenance program for Physical Security Products including Vault (VLT) and Remote Banking (VAT) equipment. Assists in the development and implementation of the operational business plans, strategies and organization design that are consistent with short- and long-term objectives of TDW. view job details
Recommends upgrades, elimination or future development of under-performing products and services and development or introduction of new products and services when necessary. Assists the leadership of the Ambassador Services team with specific marketing activities, such as making presentations to healthcare and corporate audiences locally. Develop collaborative& influential relationships with Finance, Product, Treasury & Risk, and Control teams to improve communication, analytics, refine reporting and controls. view job details
Collaborate with stakeholders (internal and external MSI teams) to resolve conflicts and drive successful delivery of projects. Recommends corrective actions and implements changes, as appropriate/ approved. Assist in the evaluation of new business opportunities. view job details