How Much Does a Customer Service Director Make in the United Kingdom? Salary Range, Hourly Rate and More

As of April 22, 2025, the average annual salary for a Customer Service Director in the United Kingdom is £83,783, with an hourly rate of £40, according to Salary.com Global Salary IQ data. The average salary ranges from £72,597 to £101,005, influenced by factors like location, education, experience, and more.

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Global Market Data

25TH £72,597

50TH(Median) £83,783

75TH £101,005

Customer Service Director Salaries by Percentile

Percentile	Salary	Location	Last Updated
25th Percentile Customer Service Director Salary	£72,597	United Kingdom	April 22, 2025
50th Percentile Customer Service Director Salary	£83,783	United Kingdom	April 22, 2025
75th Percentile Customer Service Director Salary	£101,005	United Kingdom	April 22, 2025

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How Much Does a Customer Service Director Make by Hour, Week, Month, and Year?

Last Updated on April 22, 2025

£72,597

Average £83,783/year

£101,005

£6,050

Average £6,982/month

£8,417

£1,396

Average £1,611/week

£1,942

£35

Average £40/hour

£49

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	£101,005	£8,417	£1,942	£49
Average	£83,783	£6,982	£1,611	£40
25th Percentile	£72,597	£6,050	£1,396	£35

Salary.com provides you with accurate and diversified Customer Service Director salary data based on specialized databases to help you get a fairer salary. The average annual pay for a Customer Service Director is about £83,783 a year, this translates to an approximate hourly rate of £40, a monthly salary of about £6,982, and a weekly pay of around £1,611. Click the switch button below to see more details about Customer Service Director hourly pay, weekly pay, monthly pay, and so on.

How Much Do Customer Service Directors Earn at Different Levels in 2025?

A Customer Service Director's salary varies significantly based on experience level. Entry typically earn £72,096 - £79,275, while Intermediate make £73,098 - £80,110, Senior earn £74,600 - £81,279, Specialist earn £76,437 - £82,948, Expert can reach £78,273 - £85,068 or more, depending on the company and location.

Levels	Salary
Entry Level Customer Service Director	£76,938
Intermediate Level Customer Service Director	£77,940
Senior Level Customer Service Director	£79,275
Specialist Level Customer Service Director	£80,945
Expert Level Customer Service Director	£82,614

Entry Level	8%
Intermediate Level	7%
Senior Level	5%
Specialist Level	3%
Expert Level	1%

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Last Updated on April 22, 2025

What are the Highest Paying Cities in the United Kingdom for Customer Service Director?

The top 3 highest-paying cities in the United Kingdom for Customer Service Director are London, Brighton and Hove, and Manchester. In London, the average salary is £90,486 per year, while Brighton and Hove offers £84,406, and Manchester pays around £80,310 annually.

Which Job Pays More: Customer Service Manager or Customer Service Director?

As of April 22, 2025 , a Customer Service Manager makes less than a Customer Service Director. A Customer Service Manager earns an average annual salary of £49,988. And a Customer Service Director earns an average annual salary of £83,783.

Job Title	Salary Range in GBP
Customer Service Manager	£35,128 £64,937
Customer Care Director	£73,203 £118,470
Customer Service Trainer	£34,409 £60,172
Customer Service Supervisor	£28,656 £48,048

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