How Much Does a Customer Care Director Make in the United Kingdom? Salary Range, Hourly Rate and More

As of April 22, 2025, the average annual salary for a Customer Care Director in the United Kingdom is £83,800, with an hourly rate of £40, according to Salary.com Global Salary IQ data. The average salary ranges from £72,600 to £101,100, influenced by factors like location, education, experience, and more.

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Global Market Data

25TH £72,600

50TH(Median) £83,800

75TH £101,100

Customer Care Director Salaries by Percentile

Percentile	Salary	Location	Last Updated
25th Percentile Customer Care Director Salary	£72,600	United Kingdom	April 22, 2025
50th Percentile Customer Care Director Salary	£83,800	United Kingdom	April 22, 2025
75th Percentile Customer Care Director Salary	£101,100	United Kingdom	April 22, 2025

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How Much Does a Customer Care Director Make by Hour, Week, Month, and Year?

Last Updated on April 22, 2025

£72,600

Average £83,800/year

£101,100

£6,050

Average £6,983/month

£8,425

£1,396

Average £1,612/week

£1,944

£35

Average £40/hour

£49

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	£101,100	£8,425	£1,944	£49
Average	£83,800	£6,983	£1,612	£40
25th Percentile	£72,600	£6,050	£1,396	£35

Salary.com provides you with accurate and diversified Customer Care Director salary data based on specialized databases to help you get a fairer salary. The average annual pay for a Customer Care Director is about £83,800 a year, this translates to an approximate hourly rate of £40, a monthly salary of about £6,983, and a weekly pay of around £1,612. Click the switch button below to see more details about Customer Care Director hourly pay, weekly pay, monthly pay, and so on.

How Much Do Customer Care Directors Earn at Different Levels in 2025?

A Customer Care Director's salary varies significantly based on experience level. Entry typically earn £72,099 - £79,287, while Intermediate make £73,101 - £80,122, Senior earn £74,606 - £81,293, Specialist earn £76,445 - £82,964, Expert can reach £78,284 - £85,091 or more, depending on the company and location.

Levels	Salary
Entry Level Customer Care Director	£76,946
Intermediate Level Customer Care Director	£77,949
Senior Level Customer Care Director	£79,287
Specialist Level Customer Care Director	£80,958
Expert Level Customer Care Director	£82,630

Entry Level	8%
Intermediate Level	7%
Senior Level	5%
Specialist Level	3%
Expert Level	1%

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Last Updated on April 22, 2025

What are the Highest Paying Cities in the United Kingdom for Customer Care Director?

The top 3 highest-paying cities in the United Kingdom for Customer Care Director are London, Brighton and Hove, and Manchester. In London, the average salary is £90,504 per year, while Brighton and Hove offers £84,423, and Manchester pays around £80,326 annually.

Which Job Pays More: Customer Care Manager or Customer Care Director?

As of April 22, 2025 , a Customer Care Manager makes less than a Customer Care Director. A Customer Care Manager earns an average annual salary of £48,988. And a Customer Care Director earns an average annual salary of £83,800.

Job Title	Salary Range in GBP
Customer Care Manager	£34,424 £63,636
Customer Service Director	£72,886 £117,956
Customer Care Executive	£80,851 £145,565
Customer Care Supervisor	£29,804 £49,967

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