As of April 22, 2025, the average annual salary for a Customer Service/ Tech Support Agent in the United Kingdom is £25,615, with an hourly rate of £12, according to Salary.com Global Salary IQ data. The average salary ranges from £24,430 to £28,282, influenced by factors like location, education, experience, and more.

Global Market Data
25TH   £24,430
50TH(Median)   £25,615
75TH   £28,282
Customer Service/ Tech Support Agent Salaries by Percentile
Percentile Salary Location Last Updated
25th Percentile Customer Service/ Tech Support Agent Salary £24,430 United Kingdom April 22, 2025
50th Percentile Customer Service/ Tech Support Agent Salary £25,615 United Kingdom April 22, 2025
75th Percentile Customer Service/ Tech Support Agent Salary £28,282 United Kingdom April 22, 2025

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How Much Does a Customer Service/ Tech Support Agent Make by Hour, Week, Month, and Year?

Last Updated on April 22, 2025

Salary.com provides you with accurate and diversified Customer Service/ Tech Support Agent salary data based on specialized databases to help you get a fairer salary. The average annual pay for a Customer Service/ Tech Support Agent is about £25,615 a year, this translates to an approximate hourly rate of £12, a monthly salary of about £2,135, and a weekly pay of around £493. Click the switch button below to see more details about Customer Service/ Tech Support Agent hourly pay, weekly pay, monthly pay, and so on.

How Much Do Customer Service/ Tech Support Agents Earn at Different Levels in 2025?

A Customer Service/ Tech Support Agent's salary varies significantly based on experience level. Entry typically earn £25,085 - £25,894, while Intermediate make £25,173 - £26,093, Senior earn £25,403 - £26,610, Specialist earn £25,527 - £26,929, Expert can reach £25,580 - £27,008 or more, depending on the company and location.

Levels Salary
Entry Level Customer Service/ Tech Support Agent £25,527
Intermediate Level Customer Service/ Tech Support Agent £25,615
Senior Level Customer Service/ Tech Support Agent £26,093
Specialist Level Customer Service/ Tech Support Agent £26,411
Expert Level Customer Service/ Tech Support Agent £26,491
£25,527 0 yr
£25,615 < 2 yrs
£26,093 2-4 yrs
£26,411 5-8 yrs
£26,491 > 8 yrs
Entry Level 0%
Intermediate Level 0%
Senior Level 2%
Specialist Level 3%
Expert Level 3%
View as Table
View as Graph
Last Updated on April 22, 2025

What are the Highest Paying Cities in the United Kingdom for Customer Service/ Tech Support Agent?

The top 3 highest-paying cities in the United Kingdom for Customer Service/ Tech Support Agent are London, Brighton and Hove, and Manchester. In London, the average salary is £27,664 per year, while Brighton and Hove offers £25,805, and Manchester pays around £24,553 annually.

Which Job Pays More: Customer Service Agent or Customer Service/ Tech Support Agent?

As of April 22, 2025 , a Customer Service Agent makes less than a Customer Service/ Tech Support Agent. A Customer Service Agent earns an average annual salary of £22,343. And a Customer Service/ Tech Support Agent earns an average annual salary of £25,615.

Job Title Salary Range in GBP
Customer Service Agent
£17,707
£27,303
Customer Service and Support Trainer
£34,559
£60,434
Customer Service and Support Supervisor
£29,664
£49,733
Customer Service Supervisor
£28,656
£48,048
Customer Service Director
£72,886
£117,956

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