Customer Care Specialist Salary at Alder BETA

**Description** **We Push the Boundaries of Possibilities for our Communities** **.** **Overview of the Position Responsibilities** : The Customer Care Specialist will take all inbound service calls specializing in billing and technical support. This critical role will own the customer interaction to service completion as the primary customer support role for Bluepeak. If this sounds exciting, please read on. Be part of our innovation- building and delivering a fiber-rich internet connection to peoples doorsteps. **What You Will Do:** + Support billing calls by processing payments; accurately educating customers on their billing cycle, payment due dates and impact of non-pay status; accurately educating the customer on general charges to their account based on package and prorations when changes are made to the package. + Proactively review the customers account and educate the customer on additional service options. + Support all Bluepeak video, phone, and internet products with basic

Job Description Job Description Job Summary We are seeking a Customer Care Specialist to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities Provide exceptional customer service via inbound and outbound calls Perform data entry tasks accurately and efficiently Analyze customer inquiries and provide appropriate solutions Generate sales leads and schedule service calls based on customer and technician availability Process payments and resolve billing concerns Maintaining records via internal system for accuracy with a focus on details Provide general quotes for service requests and timely follow-up on inquiries Stay informed about industry trends, company policies, and new products Support special rep

Job Description Job Description Job Overview: Customer Care Specialist or Patient Service Representative, you will be the first point of contact for patients visiting or calling the clinic. Your primary responsibilities include providing excellent customer service, managing patient information, scheduling appointments, and ensuring smooth front desk operations. Key Responsibilities: Patient Check-In and Check-Out: Warmly greet patients upon arrival and guide them through the check-in process. Verify and update patient demographic information, insurance details, and contact information. Collect co-payments and provide receipts. Efficiently manage the check-out process, scheduling follow-up appointments, and providing necessary information. Appointment Scheduling: Schedule patient appointments, ensuring optimal utilization of clinic resources. Coordinate with healthcare providers to accommodate urgent or emergency appointments. Manage the appointment calendar, making adjustments as neede

Job Description Job Description Description Summary: As a Customer Care Specialist, you will be responsible for answering inbound calls, emails, and chats as well as responding to customer voicemails related to order status, tracking, warranty issues, etc. You must field customer inquiries while ensuring you are delivering legendary customer service every single time. You should have a positive demeanor and a strong work ethic. Speed, efficiency, and the ability to multi-task are necessary skills for success in this position. You must have a friendly, polite manner of speaking to customers and a willingness to go above and beyond in order to provide legendary customer service. The ideal candidate will have open availability between 8:00 AM – 8:00 PM Monday – Friday, as well as availability from 9:00 AM – 5:30 PM on Saturdays (every 3-4 weeks rotation based on business needs). Responsibilities include: · Answer inbound customer calls, emails, and chats while making outbound calls as nee

Job Description Job Description Customer Care Specialist Job Location: Fully remote, but candidates CANNOT be located in Alaska, Arizona, California, Hawaii, Oregon, Vermont, Washington, or Wyoming. Pay: $15.00 - $18.00/hr DOE Job Type: 12 month assignment; with possibility of extension Job Start Date: 12/02/2024 Shift Dates/Times: Schedules vary. Operating hours are Monday - Friday 8:00 a.m. - 12:00 a.m. EST and Saturday 8:00 a.m. - 8:00 p.m. EST Benefits: Health, Vision, Dental, 401K, Quarterly Bonus Job Details: Handle 80-120 in-bound calls daily from customers who have questions, concerns, or need additional information regarding their mortgage accounts, hazard insurance, or additional property protection they have purchased. This role requires listening to customer concerns and showing empathy while resolving their issue. Because every customer is different, we expect you to take the initiative to truly understand the customer’s current challenges, solve them, and use your experti

Job Description Job Description As a Customer Care Specialist, you will be integral part of the wholesale flower bulb distribution with DeVroomen. Our primary customers are landscape contractors, professional growers, and garden centers. The Customer Care Specialist will be responsible for entering data, managing customer service issues, and participating in the in-house sales efforts. The ideal candidate will need to possess a positive attitude and be customer service oriented, have strong communication skills, and enjoy talking to people daily. Responsibilities and Duties: Acquire full knowledge of all DeVroomen Programs Manages main phone line and transfers calls Work with customers to resolve issues Collaborate with Production Team to resolve issues Follow up with existing customers to build relationships and upsell on our products Communicate with sales staff and customers about orders (sold out, quantity change, etc.…) Maintain updated records Prepare and mail bid books and other

Job Description Working at HGV… Discover a grand career with Hilton Grand Vacations where you will be welcomed into an inspiring environment in which a diverse team of Team Members supports one another, and stands out for who they are and what they contribute to the team. Team members take pride in providing our guests and owners with five-star vacation experiences. About the role: Our Customer Care Agents interact with guests and prospective owners over the phone to schedule or reschedule accommodations and book tours. This skilled team responds to inbound calls from guests who have received marketing campaigns and assists them in finding and booking their ideal vacation getaway. Key Responsibilities: · Provide engaging customer service in an inbound Call Center environment. · Receive calls from guests who have pre-paid vacation packages and help them arrange their future travel plans. You will respond to direct mail solicitations, email campaigns, and web advertising. · Sell package

Job Description Job Description COMPANY DESCRIPTION New York Shuk is a Brooklyn-based maker of handcrafted Middle Eastern pantry staples. Our products are an important part of our personal story - they represent our mission to keep our culinary heritage alive, while also giving home cooks the tools and inspiration to cook more deliciously for their family and friends. New York Shuk has been featured in the New York Times, Wall Street Journal, Bon Appetit, Food & Wine and more. For more information, please visit nyshuk.com and @nyshuk on Instagram. JOB DESCRIPTION New York Shuk is seeking a Full-Time Sales Customer Care Specialist. This role provides the opportunity to play an instrumental role in the daily operations a fast-growing company. Responsibilities: Manage Customer Service correspondence for website & wholesale customers. We believe in old fashioned hospitality and aim to transform potential customer issues into incredible experiences. Manage orders from beginning to end (ex.