Desktop Support Engineer Salary at Allscripts Healthcare Llc BETA

Job Description Job Description One of our corporate financial clients in downtown Chicago has an immediate onsite oppportunity for a Desktop Support Analyst. This role will be 50% help desk and 50% deskside work. Professional attire and attitude required, including excellent customer service and communication skills, attention to detail, and ability to work independently with minimal supervision with a high sense of urgency. This will be 100% onsite. Hours are M-F, 8am-5pm. Offering hourly rate is $27-$28/hr. What We Do We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department. Who We Are Our team is made stronger by a multitude of backgrounds, expe

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Exelon Corporation, Bank of America, United Airlines, or Northwestern University among many other leading organizations in the Chicago area. Are you eligible? You can apply to Year Up United if you are: - 18-29 years old - A high school graduate or GED recipient - Eligible to work in the U. S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelorʼs degree What will you gain? Prof

Core Responsibilities Technical Support Involved in Incident, Problem and Service Request Management. Provide workarounds and solutions based on Service Level Objectives. Deskside and remote support required within Factory environment. Support Microsoft operating systems, Zebra label printers, and Zebra barcode scanners In the case of Problem Management, report/escalate issue to Service Desk Manager or Senior Service Desk Analyst. Propose or recommend IM&T Services modifications to the Service Desk Manager to reduce user impact. Refers more complex problems to problem managers and/or senior level. Participate to new IM&T Service testing, deployment and stabilization. Maintain and stays current with evolving Information technology. Communication Clarify tickets logged with requesters and communicate about resolution progress. Ensure satisfactory customer service and prompt response times to the requesters. Share her/his support knowledge with peers in the same team and maintain associat

Core Responsibilities Technical Support Involved in Incident, Problem and Service Request Management. Provide workarounds and solutions based on Service Level Objectives. Deskside and remote support required within Factory environment. Support Microsoft operating systems In the case of Problem Management, report/escalate issue to Service Desk Manager or Senior Service Desk Analyst. Propose or recommend IM&T Services modifications to the Service Desk Manager to reduce user impact. Refers more complex problems to problem managers and/or senior level. Participate to new IM&T Service testing, deployment and stabilization. Maintain and stays current with evolving Information technology. Communication Clarify tickets logged with requesters and communicate about resolution progress. Ensure satisfactory customer service and prompt response times to the requesters. Share her/his support knowledge with peers in the same team and maintain associated documentation Communicate with user community t

Our client in Niles, IL is looking for a skilled Desktop Support professional to join their team for a 3-month contract opportunity. The ideal candidate would have prior experience with PC refreshes, imaging devices & 2+ years of prior IT support. This role requires excellent technical skills, hands-on problem-solving abilities, and outstanding communication skills. Job Responsibilities: Perform computer imaging and setups as required in the PC refresh project. Troubleshoot and resolve hardware and software problems. Monitor progress and report on project status on a regular basis. Follow detailed instructions provided to ensure high quality and consistency in work output. Coordinate effectively with the project team and other stakeholders to ensure smooth operation. Identify, analyze, and repair product failures, order and replace parts as needed. Other tasks related to desktop support as they arise. Qualifications: Proven experience as a Desktop Support Technician or similar role. Pr

Job Description Job Description Desktop Support Technician This is a backfill opportunity Not a FULL TIME position • 8-5 Monday-Friday, no on call • Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user. • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. • Desktop and Network Support • Ability to setup, configure and add all hardware. • Assist Corporate Desk Side Support technicians with large IMAC’s. • Documents, maintains, upgrades or replaces hardware and software systems. • Supports and maintains user account information including rights, security and systems groups. • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. • Determines and recommends which products or services best fit the customers' needs. • Imaging and image recovery • Experience doing break / fix repairs on desktops, laptops • Install / Re-install

Job Description Job Description Job Title: Sr. Deskside Support Technician Job Summary The Deskside Support Technician will provide comprehensive technical support services to the client’s campus-based personnel. All Deskside Support Technicians are subject to shift changes and travel between sites as required. We are looking for a technician to analyze and perform diagnostics related to PC and Mac systems, operating issues, and their peripherals. The technician’s professional will configure PC/Mac systems, their peripherals, and mobile devices. Under general supervision, responsible for receiving user tickets through electronic systems, properly documenting all actions taken and communicating effectively with the user community throughout life cycle of a ticket. Resolves intermediate to complex computer software and hardware problems by applying trouble-shooting and problem-solving skills. Installs and configures company standard applications. Supports key service-level goals includin

Job Description Job Description Job description: We are seeking an a AppleMac Support Specialist to support our a client with Apple managed services clients. Job Responsibilities: Accept and respond to end-user support tickets and projects according to client contract, processes and policies, within the appropriate contracted timeframes. Provide onsite and remote desktop support for OSX. Qualifications: · 3-5 years of Mac support in a business environment experience (not right out of college). · Corporate Enterprise level experience preferred, but would consider not ideal to be coming from the genius bar experience, but would consider it. · Mac OS should be primary experience. their bread and butter, if they have Windows experience is a plus great, but Mac is the most important but not required · Experience with all Apple devices. ; Primarily Macs, and hands on experience with but also iOS devices, iPads and iPhones. · Experience working in a managed Mac environment. JAMF experience a