Supervisor, Customer Service Salary at Ashland Hardware BETA

How much does an Ashland Hardware Supervisor, Customer Service make?

As of December 2024, the average annual salary for a Supervisor, Customer Service at Ashland Hardware is $65,384, which translates to approximately $31 per hour. Salaries for Supervisor, Customer Service at Ashland Hardware typically range from $58,032 to $73,620, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Ashland Hardware Overview

Website:
ashlandhardware.com
Size:
50 - 100 Employees
Revenue:
$10M - $50M
Industry:
MFG Durable

For more than 80 years, Ashland Hardware Systems has been a leading provider of residential window and door hardware to the fenestration industry. We supply hardware to hundreds of wood and vinyl window/door fabricators throughout North America, including virtually all nationally recognized brands. We have over 400 employees and are headquartered in Irving, Texas , with manufacturing facilities in Monterrey, Mexico , and centralized distribution in Freeport, IL . Ashland differentiates itself by being an innovator in all hardware categories, including Hung Window Hardware, Casement Window Hardware, and Patio Door Hardware, making us a major supplier for all three categories. We hold a large library of intellectual property and many of our key products have strong patent protection. Our go-to-market strategy is to provide engineered solutions to meet our customers requirements. We do this by designing our hardware to fit the customers specific application and manufacturing to precise tolerances. Aligned with all AAMA certification standards, we also perform rigorous in-house testing backing up our integrated Limited Warranty. Notice - Due to recent acquisition activities, effective on 4/16/18, our Warranty has been updated. It is available on this link Warranty . Contact Us for more information on your window and door hardware needs.

See similar companies related to Ashland Hardware

What Skills Does a person Need at Ashland Hardware?

At Ashland Hardware, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Scheduling: Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  5. Products and Services: Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.

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Check more jobs information at Ashland Hardware

Job Title Average Ashland Hardware Salary Hourly Rate
2 Vice President, Sales & Marketing $217,290 $104
3 Account Manager $69,802 $34
4 Product Manager $132,487 $64
5 Senior Design Engineer $99,548 $48
6 Senior Project Engineer $102,745 $49
7 Head Trainer $181,179 $87
8 Import And Export Manager $106,617 $51
9 Production Planner $85,936 $41
10 Production Superintendent $40,273 $19
11 Project Engineer $84,451 $41
12 Research &Development Engineer $78,586 $38
13 Team Leader, Warehouse $46,892 $23

Hourly Pay at Ashland Hardware

The average hourly pay at Ashland Hardware for a Supervisor, Customer Service is $31 per hour. The location, department, and job description all have an impact on the typical compensation for Ashland Hardware positions. The pay range and total remuneration for the job title are shown in the table below. Ashland Hardware may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $65,384 look to you?

FAQ about Salary and Jobs at Ashland Hardware

1. How much does Ashland Hardware pay per hour?
The average hourly pay is $31. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Ashland Hardware?
According to the data, the highest approximate salary is about $73,620 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Ashland Hardware?
According to the data, the lowest estimated salary is about $58,032 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.