It Help Desk Technician Salary at Benecard Services Inc BETA

**Company :** enGen **Job Description :** **JOB SUMMARY** This job is responsible for configuring, rolling out, and supporting the assigned Epic Orders application(s). Responsibilities include business/systems analysis, requirements definition and documentation, system design, and problem resolution. The analyst communicates with system end-users to understand issues and implement solutions. **ESSENTIAL RESPONSIBILITIES** + Plans, designs/builds, tests, implements, and supports the needs of Epic software. + Analyzes and determines system requirements and specifications. Performs and documents workflow analysis while evaluating user experience. Supports and maintains environments or applications using domain knowledge. Creates and maintains documentation and training materials regarding the implementation of applications. + Using knowledge of Epic, configures changes within the Epic environments to provide standardized, comprehensive workflows. Corrects issues, conducts routine maintena

Location: Harrisburg, PA - Candidates must be PA residents. Position Type: Hybrid 1 day per week in office Contract Length: 6 months, contract to hire ** Candidates must be US Citizens or Permanent Residents ** Position Overview: This role is a technical position primarily responsible for implementation, upgrades, troubleshooting, on-going maintenance and administration of the contact center systems, voice network and other related applications. This position monitors contact center systems and their interactions, work with the vendors for specific applications, prepares reports, responds to telecom requests, provides tier III support and makes recommendations for improving system performance. This position performs at a high level of complexity with a high level of proficiency under minimum supervision. Required Skills: Bachelor's degree in Computer Science or Information Technology (IT) 4 years of experience or equivalent combination in education, training and/or certification(s). Kn

Job Description: As an IT Technical Support specialist, you will coordinate various IT initiatives, handle asset management tasks, and provide Level 2 troubleshooting for hardware and software issues. You will also be responsible for ensuring the proper disposal of surplus equipment and maintaining accurate documentation of all IT assets. Key Responsibilities: Coordinate, communicate, document, and track progress on IT initiatives. Respond to management's special requests for asset information. Maintain and prepare Chain of Custody documentation for all end-of-life equipment returned for surplus. Prepare surplus equipment for disposal according to client requirements. Recommend and coordinate schedules for IT asset replacements, upgrades, and enhancements. Develop and document processes for IT asset installations, relocations, and changes. Provide technical guidance on IT assets for procurement documents and agency requisitions. Respond to Service Desk tickets requiring Level 2 asset m

Job Description Position Purpose: Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while suppo

Space Planning Associate Are you looking to join a team for a fast-growing company that can offer you flexible scheduling, competitive rates, and the possibility for advancement as you move throughout your career? If so, SAS Retail Services has a great opportunity for you! As an SAS team member, you will partner with retailers to enhance the consumer’s shopping experience. You will be responsible for maintaining a strong communication flow between all parties as well as supporting the team by providing the necessary tools to execute our services in the most efficient manner while delivering high-quality results. At SAS Retail Services, we hire talented associates like you and give you the tools and training you need to succeed and advance in your career. As a large growing company with a national and global reach, our company offers you many opportunities to learn new skills and seek higher positions. APPLY TODAY! What we offer: Full-Time Benefits (Medical, Dental, Vision, Life) Short

With a global team of 6000+ IT professionals, DHL IT Services **connects people** and keeps the global economy running **by continuously innovating and creating sustainable digital solutions** . We work **beyond global borders** and push boundaries across **all dimensions of logistics** . You can **leave your mark** shaping the **technology backbone** of the biggest logistics company of the world. **Digitalization. Simply delivered.** At IT Services, we are passionate about technology. Our Identity and Access Management (IAM) team is continuously expanding. No matter your level of System Support proficiency, you can always grow within our diverse environment. _#DHL #DHLITServices #GreatPlace_ _#AsOne_ _This job is to support the Business Units in the US and globally._ _Strong technical skills are needed to ensure the security and availability of the systems the Business Units rely on to be profitable and provide good service to our customers._ **Job Description:** To undertake proactiv

Title - System administrator Work Location: Public Safety Delivery Center - Dept of Corrections 1920 Technology Parkway, Mechanicsburg, PA 17050 Fully onsite Mandate skills ServiceNow VMware SCCM Remote work is an option but is not a guarantee. After 6 months of on-the-job training, the manager will make the final decision of whether to allow this, based on job performance and understanding of the role. Description of Duties • Able to coordinate, communicate, document, track progress and status on initiatives. • Familiarization with project management concepts • Responds to management’s special requests for asset information. • Maintains, tracks, and prepares Chain of Custody documentation for all end-of-life equipment returned for surplus. • Prepares surplus equipment for proper disposal in accordance with DGS / PSDC requirements. • Recommends and coordinates IT asset replacements, upgrades, and enhancements schedules. • Develops, documents, and initiates processes that involve IT ass

Job Description Description: The Dauphin County Information Technology department is currently accepting applications for the full time position of Systems Analyst. This position supports and manages Dauphin County's numerous software applications. These tasks include: Implementing new software to fit Dauphin County needs. Assisting 3rd party vendors with deploying new software and updating existing software. Deploying updates and changes to existing applications. Troubleshooting software application issues around the county offices. As a Systems Analyst, you will primarily be assisting/communicating with internal employees, but will also work with outside vendors during software-related projects. This position currently oversees a wide-range of software applications that help support Dauphin County business. Candidates will need strong problem solving skills, efficient troubleshooting techniques and the ability to utilize varied forms of knowledge and resources. Job Details: Starting