Customer Service Agent Salary at Browning Reagle Insurance Agency BETA

**Additional Information** Pay: $19.07 - $20.50/hour **Job Number** 24180595 **Job Category** Rooms & Guest Services Operations **Location** Bethesda Marriott, 5151 Pooks Hill Road, Bethesda, Maryland, United States, 20814VIEW ON MAP (https://www.google.com/maps?q=Bethesda%20Marriott%2C%205151%20Pooks%20Hill%20Road%2C%20Bethesda%2C%20Maryland%2C%20United%20States%2C%2020814) **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transac

Job Description Job Description We are seeking a friendly, detail-oriented, and proactive Remote Customer Service Agent to join our growing team. In this role, you will serve as the first point of contact for customers, handling inquiries, resolving issues, and ensuring a seamless customer experience. This position is fully remote, offering flexibility and an opportunity to contribute to a dynamic team. Key Responsibilities: Respond to customer inquiries via email, phone, and chat promptly and professionally. Provide accurate information about products, services, and policies. Troubleshoot and resolve customer issues with efficiency and empathy. Maintain detailed records of customer interactions and feedback in our CRM system. Collaborate with other team members to ensure customer satisfaction and resolve complex issues. Identify opportunities to improve customer service processes and suggest enhancements. Uphold the company’s values and commitment to exceptional service in every inter

[Call Center / Fully Remote] - Anywhere in U.S. / Competitive Pay / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation providers, and other customers via phone and software applications (Data entry required); Trouble-shoot and problem solve situations that may be outside standard procedures; Become a knowledge expert...Hiring Fast >>

Job Description Job Description Responsibilities & Qualifications RESPONSIBILITIES Installation, configuration, maintenance and troubleshooting for all Executive users of the DTRA systems Maintain a web-based capability for DTRA users to enter, track and escalate Service Desk tickets, as well as self-service actions (currently using Remedy) Remote access configuration and support for DTRA Executive users and external customers as required (supporting telework, off-site travel, and mission or contingency operations) Install, configure, maintain, and troubleshoot computer peripherals Provide tracking for all deployed IT assets from procurement to disposal to allow real-time accounting of IT assets to both government and contractor personnel Provide end-user software and application support Provide technical assistance and customer support in the operations and maintenance of wireless voice and data services. Must be able to lift 50 lbs. The Help Desk Specialist will gather feedback direc

**Additional Information** **Job Number** 24198928 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Washington D.C., 1150 22nd Street NW, Washington, District of Columbia, United States, 20037VIEW ON MAP (https://www.google.com/maps?q=The%20Ritz-Carlton%20Washington%20D.C.%2C%201150%2022nd%20Street%20NW%2C%20Washington%2C%20District%20of%20Columbia%2C%20United%20States%2C%2020037) **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispat

Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy. Responsibilities: QUALIFICATIONS: High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate

Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy. Part-time shift 4 PM to 12 PM Responsibilities: QUALIFICATIONS: High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas cle

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Remote Support, Standard Operating Procedure (SOP), Tracking System, Troubleshooting Certifications: None Experience: 4 + years of related experience US Citizenship Required: Yes Job Description: Help Desk Technician Level 0 Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Technician, you will help ensure today is safe and tomorrow is smarter. We are looking for someone who provides 24x7 Help Desk Support as defined by first response/Tier 1/Level 1 support. Provides ph