Customer Service Representative Salary at Burlan Manufacturing Llc BETA

Job Description: Title: Customer Service Representative Location: Huntersville, NC 28078 Duration: 9+ months contract M-F 8 am-5 pm Summary: We are looking for a motivated and enthusiastic Customer Care Specialist to join our team! A Customer Care Specialist should be passionate about customer service & the customer experience. The Customer Care team manages contact points through various streams including, but not limited to, phone calls, emails, and customer portals. Ideal candidates will need demonstrate excellent time management skills and should be willing to think creatively & go the extra mile to ensure customer satisfaction. Responsibilities include but are not limited to: Understand Amerock’s channels and our omnichannel strategy. Upholds outstanding customer relationship standards through call quality, problem solving, ownership over any customer issue, and going above & beyond to address all needs. Responsible for customer account order management, report preparation, and sa

Job Description Job Description Why We Want You! We are looking for an EXPERIENCED Customer Service Representative to join our team! We’re seeking a HIGHLY MOTIVATED individual who will help us grow and build on our strong reputation. If you’re humble, hardworking, and ready for the next step in your career, we’ll provide the tools and support to help you succeed – all you have to do is say yes. What Will I Be Doing? Achieve successful booking rates by building value in our Technicians and our Company Professional and respectful communication with customers and teammates Actively participate in both inbound and outbound phone calls Effectively navigate through call scripts while showing empathy to customers concerns Accurately enter data to our software program(s) Communicate in a timely manner with customers reaching out through online portal(s) Keep portals updated with accurate data Send invoices and estimates to customers Maintain and promote a friendly, positive, and professional

Job Description Job Description We are seeking a Customer Service Representative to join our team of professionals. We are seeking individuals who are comfortable in a professional environment. We are looking for individuals who understand that the support they offer our customers both before and after they buy and use our products and services — that helps them have an easy and enjoyable experience with KLINGSPOR. Offering amazing customer service is important if we want to retain customers and grow our business. Summary of essential job functions ● Processes orders and returns from customers via telephone, e-mail, and online live chat with a positive, empathetic, and professional attitude. ● Sends relevant information such as forms and applications to customers. ● Handles customer (both internal and external) questions and concerns. ● Works with other departments to efficiently handle customer needs. ● Data entry and research. ● Performs other related duties as assigned. Minimum requ

Job Description Job Description Overview: The position entails filling orders for customers, assisting sales people with paperwork, generating sales orders, keeping track of rental equipment, customer service, inside sales, preparing shipments, tracking accounts receivable, and general day to day tasks associated with an office. Training will be provided regarding our equipment lines. For more information on the products we sell please visit our website www.niagaramachine.com. Tasks: Confer with customers by telephone or in person to provide information regarding products or services, enter orders, or obtain details of complaints. Keep track of inventory Make sales calls via phone Track customer payments Keep a log on rental equipment Prepare shipments Put away stock Qualifications: We are looking for someone who enjoys interacting with people over the phone, is computer literate, multi-tasks and has a good work ethic. Applicants must be comfortable moving supplies Able to lift a minim

Job Description Job Description Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Group Healthcare 401(k) Matching Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities Receive a high volume of inbound calls and emails Identify the reason for the customer’s call, collect relevant information, and provide solutions Utilize cloud-based Business Systems to interact with customers, enter orders, track shipments, etc... Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Attend trainings to ma

Job Description Job Description We are seeking a highly organized and customer-focused Customer Experience Representative to manage customer inquiries and orders, resolve complaints, and provide timely, effective support. The ideal candidate will possess excellent communication skills, a keen attention to detail, and the ability to handle multiple tasks at once. This role is essential in ensuring a positive customer experience and fostering long-term customer satisfaction and retention. Key Responsibilities: Manage and respond to customer inquiries via phone, email, or chat Process customer orders accurately and efficiently Resolve customer complaints and issues in a professional and timely manner Ensure customers receive timely updates and support regarding their orders Maintain detailed and accurate customer records Assist in identifying opportunities for improving the customer experience Collaborate with internal teams to ensure customer needs are met Requirements: Previous Business

The Customer Service Representative (CSR) functions as the liaison between Mauser Corporation and its customers. Handles all customer orders from order entry through shipment of orders. The CSR acts as the first point of contact for the customer at their respective plant and helps customers with all questions and concerns that arise. Responsibilities: Establish relationships with customers by communicating and resolving issues. Responsible for order entry and/or maintenance for assigned accounts. Review plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer. Communicate order confirmations, changes and cancellations to both customers and internal Mauser team members. Inform sales and operations of any unresolved service issues; Recommends corrective action to customer issues as necessary. Reviews orders after shipment for billing accuracy and any quantity item errors. Manages the issui

Summary/Objective The Customer Service Representative I is a role that requires the agent to be available on a queue to answer calls and respond to customer inquiries, including but not limited to: payment processing, payment information inquiries, troubleshooting/etc. Essential Functions/ Responsibilities Process payments for our client's mutual customers (Inbound and Outbound). Assist customers by explaining procedures, answering questions, and providing relative information in a professional business manner. Follow call center scripts and processes when handling different topics. Work collaboratively with Customer Service, Operations, Marketing, and Sales to improve client satisfaction. Be available to work on Statutory Holidays and/or as needed by the business. Supervisory Responsibility This position does not have supervisory responsibility or direct reports. Education and Experience 2-3 years Call Center Experience Bachelor Degree a plus Good organizational skills, knowledgeable