Customer Care Specialist Salary at Cargosmart Ltd BETA

How much does a Cargosmart Ltd Customer Care Specialist make?

As of December 2024, the average annual salary for a Customer Care Specialist at Cargosmart Ltd is $58,080, which translates to approximately $28 per hour. Salaries for Customer Care Specialist at Cargosmart Ltd typically range from $53,057 to $64,235, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

CargoSmart Ltd Overview

Website:
cargosmart.com
Size:
100 - 200 Employees
Revenue:
$10M - $50M
Industry:
Transportation

Launched in 2000, CargoSmart Limited provides global shipment management software solutions to shippers, consignees, logistics service providers, NVOCCs, and ocean carriers. They are headquartered in Hong Kong.

See similar companies related to Cargosmart Ltd

What Skills Does a person Need at Cargosmart Ltd?

At Cargosmart Ltd, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  5. Communication Skills: Communication skills are your ability to share or understand information, ideas, and feelings successfully.

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Check more jobs information at Cargosmart Ltd

Job Title Average Cargosmart Ltd Salary Hourly Rate
2 Administration $60,974 $29
3 Coordinator Ii $61,564 $30
4 Customer Care $43,981 $21
5 Customer Care Coordinator $72,179 $35
6 Manager, Marketing $135,974 $65
7 Manager, Operation $153,741 $74
8 Managing Director $966,337 $465
9 Marketing Officer $89,021 $43
10 Program Director $174,723 $84
11 Project Manager $132,352 $64
12 Senior Manager $153,741 $74

Hourly Pay at Cargosmart Ltd

The average hourly pay at Cargosmart Ltd for a Customer Care Specialist is $28 per hour. The location, department, and job description all have an impact on the typical compensation for Cargosmart Ltd positions. The pay range and total remuneration for the job title are shown in the table below. Cargosmart Ltd may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $58,080 look to you?

FAQ about Salary and Jobs at Cargosmart Ltd

1. How much does Cargosmart Ltd pay per hour?
The average hourly pay is $28. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Cargosmart Ltd?
According to the data, the highest approximate salary is about $64,235 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Cargosmart Ltd?
According to the data, the lowest estimated salary is about $53,057 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.