Technical Support Salary at Clinicsource BETA

About the job Technical Support Specialist Position Summary and Responsibilities: Working remotely, the Technical Support Specialist will be responsible for configuring, installing, maintaining, and managing computer hardware and software systems; resolving tickets representing user-generated technical requests or problems and troubleshooting technical processes and issues to maintain productivity; and providing 1st level technical support to staff. The successful candidate will: Collaborate with technical staff and management to establish goals and objectives for system improvements and upgrades. Create and implement new processes and guides to improve efficiency and user Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure user satisfaction. Demonstrate strong customer service skills and respond to user needs within a timely Develop training manuals and troubleshooting procedures to help both support personnel and end use

About the job Technical Support Specialist- Fully Remote Job Duties: Provide support to Ting customers by phone and email Create and maintain clear, concise and accurate documentation for internal and external use Act as liaison to ensure smooth operations and service delivery to all customers and partners Identify, report, and document technical issues to help isolate and resolve issues in a timely manner Support Engineering team with testing software and hardware Troubleshoot issues down to the root cause Perform other duties as required Requirements: Associates Degree or valid (up to date) certification in related field 2 years' work experience in a technical support or customer support role A willingness and ability to participate as a member of a team in a rotating schedule, including nights, weekends and holidays What We Offer: Competitive salary + equity Freedom - ability to make, own, and carry out decisions Health, dental, and vision insurance

Ride1Up is a leading e-commerce company focused on the sale of electric bikes direct to consumer. This is a unique opportunity for a customer support professional to join a fun, fast paced industry while gaining valuable e-commerce operations experience. Please note this is not a remote position and this position also requires experience in the bike industry. The CSR - Bike Tech Support will report to the Customer Support Manager and will have important customer facing responsibilities. The Bike Tech must have strong bicycle experience and possess strong problem solving abilities using our online customer support portal. They will be identifying customer needs, troubleshooting potential issues, and provide solutions to customer inquires. Additionally, this Specialist will help contribute best practices and customer support articles to improve the consumer experience. Candidates must be able to work independently in a remote team environment which includes high volume emails, Slack mess

Exemption Status: United States of America (Non-Exempt) $58,947 - $78,827 - $98,728 "Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors. A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate." This position is not eligible for Sponsorship. MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team! Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare. At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve th

POSITION SUMMARY Responsible for both the customer service experience and member retention efforts for the organization, the Client Services Advisor (CSA) seeks to ensure a World class service experience for all the constituents of the Vistage-inspired community, and therefore functions as the designated single point of contact for our 800+ Chairs and our 19,000+ U.S. membership base. In addition to the essential duty of supporting Chairs, the CSA will also be measured on his/ her ability to re-engage those active members who are seeking membership alternatives and directing them accordingly, so a similar past work experience of applying empathetic, active listening skills with conflict resolution to address member ‘pain points’ while providing alternative solutions in order to keep the member satisfied, is critical. This position requires regular phone/email conversations with C-level clientele, including internal staff, so it requires considerable tact, discretion and persuasion in o

**Amentum is seeking highly motivated, self-starting office Administrative Support. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Ability to obtain and maintain a Top-Secret clearance. ?** **Responsibilities:** + Records and file management + Employee in- and out-processing + Assist in managing DOD, DSS, and local office policies and programs. + Support the field office chief in scheduling. + Correspondence drafting and routing + Travel planning (Defense Travel System [DTS] or MyTravel) + Conference room coordination + Office equipment and supply inventory maintenance + Government timecard program (DAI) management + Receipt and routing of office mail/correspondence. + Management of task management (CATMS) system + Assist in execution of office training program. + Responsible for inputting and managing data bases as directed. + Some locations may require local travel. + Working with

About the job Technical Support Specialist 2 Job Facts: This Customer Technical Support Specialist is responsible for providing direct and indirect customer technical support for GenMark products. Duties will range from providing phone support to customers and internal personnel; complaint handling including receiving, logging, investigating, resolution, tracking and trending; training customers and internal personnel; aiding in commercialization of new products and improving technical support procedures and tools. Provide technical expertise and support to customers by telephone, email and remote access Provide technical assistance to sales, molecular application specialists and marketing as required Customer complaint handling including receiving, logging, investigating, resolving with customers and tracking/trending of complaints in compliance with the Quality System requirements Report tracking and trending of field product performance metrics for both system and assay data to enab

JOB SUMMARY The Community Solutions Repair Representative works under general supervision and is responsible for and provides technical support to customers experiencing technical issues related to their cable services. This includes troubleshooting problems with their cable/Xumo box, internet connectivity, and other related equipment. The Community Solutions Repair Representative will provide account management support in a manner consistent with Charters policies, procedures and quality standards. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience. Answers phone calls, diagnoses issues, guides customers through troubleshooting steps, and assist with the activation of seamless connectivity and entertainment services within a call center environment. Identify potential sales opportunities to upgrade services. Responsible for providing quality service to customers via phone in account activation, maintenance, b