Technical Support Representative Salary at Hgs Ltd BETA

Job Description Job Description Technical Support Specialist is responsible for assisting clients and exhibitors with questions or technical issues related to lead retrieval. The ideal candidate will have strong communication skills and a background in customer service and a general knowledge of software and hardware. Often tasked with being onsite at conferences, events, and trade shows, it is essential that the TSS be personable and professional. Duties/Responsibilities: Identifies, investigates, and resolves users problems with computer software and hardware. Consults with users to determine steps and procedures taken to identify and resolve the problem. Applies knowledge of computer software, hardware, and procedures to solve problems. Collaborates with other staff to research and resolve problems. Maintains knowledge of technology innovations and trends. Hands on ability to utilize, implement, repair, update various computer software and hardware. Represent eShow’s products and se

Interested in travelling? Passionate about tech and wanting to kick-start your career in a fast-paced Financial Services environment? MCS Group is excited to partner with a global leader in financial technology managed services, and we're proud to be at the forefront of driving diversity in their hiring efforts! This company provides IT infrastructure to Capital Markets firms in over 20 countries and is itself a successful global organisation, which due to its success, is now seeking to grow its Technical Support team. *2 - 3 week training programme will require travel to Belfast, Ireland (all costs covered). The Role First Line Technical Support Associate Working on-site with key financial clients, providing support and troubleshooting for internal employees Following escalation process, where necessary Deescalating customer frustrations and managing queries in a timely manner Potential progression into other areas of the business, depending on your preference, such as management, inf

Overview: Researches, designs, develops operates, and maintains support services for existing and new business applications and/or information systems solutions through the integration of technical and business requirements per standard company IT process methodology (such as ITIL and ITSM). Includes identification, development, and prioritization of support services according to business criticality. Applications and information systems solutions include both 3rd party software and internally developed applications and infrastructure. Responsibilities include but are not limited to, analysis of business requirements, configuration of 3rd party software implementation of infrastructure solutions, creation of documentation, testing and maintenance of applications, and support and maintenance of infrastructure and information systems. Works within the Information Technology function, obtaining resources and working in support of objectives and strategies. Participates in architecture rev

Job Title: Technical Support Specialist (2nd shift) – Schaumburg, IL Job Duties and Responsibilities: Provide exceptional support for end-user systems and applications through onsite assistance, phone, email, and chat. Demonstrate outstanding customer service and empathy in all interactions. Utilize a ticketing system to document, prioritize, and manage tasks in accordance with Information Technology standard operating procedures. Log all relevant interactions and effectively troubleshoot and document support inquiries. Manage assigned tickets, projects, and tasks, ensuring timely resolution by tracking and monitoring issues until completion. Contribute to the creation and maintenance of technical support documentation, including resolutions, processes, and procedures. Assist in developing and communicating guidelines for the usage, deployment, and management of supported systems and software. Act as a liaison between end-users and the Information Technology department. Support various

The Professional Services department provides technical support to the sales team and end-user customers. The technical support representative will develop relationships with our sales department, operations department, warehouse, and customers. The technical support representative will represent and communicate the technical elements of solutions to customers both internal and external. Duties and responsibilities Maintain and complete Spare-pool and Repair request process Escalate and complete any ER / Overnight requests Program and configure devices to Golden Image Standard Quality Control and Inspection of devices before being given to Warehouse Assist Professional Service Manager and Sales Engineer(s) with technical support on a variety of mobile computing products and services to customers. Attend technical and product training as required Learn relevant solution sets, architectures, full product line specifications, and vertical markets. (IE: Retail, Warehousing, Hospitality, He

The American College of Chest Physicians (CHEST) is a nonprofit organization whose mission is to champion the prevention, diagnosis, and treatment of chest diseases through education, communication and research. CHEST is based in Glenview, IL.We are currently seeking a Temporary Part-Time Independent Contractor Technical Support Specialist. The end date of this contract is set for mid-to-late December 2025. Position Purpose: To provide A/V support and technical assistance for the Live Learning courses that happen in our Training Center. Work Schedule: The days and hours for this position will vary from week to week, to accommodate our Live Learning course schedule. The schedule is already set for the remainder of the year, and it will be shared with the individual who is hired for the position. All applicants should be aware that the workdays will include Mondays, Tuesdays, Thursdays, Fridays and periodic Saturdays. Responsibilities: · Technical assistance with lectures and presentatio

Job Description Job Description Position Summary Agilant Solutions is looking for a technical support analyst to support our retail SMB clients As a Technical Support Analyst, you will provide support to retail customers and business users to make Agilant Solutions an industry leader. Your excellent knowledge of troubleshooting and customer service skills will bring you success. Agilant Solutions is an excellent place to collaborate in a fast-paced environment. Job Requirements · Previous experience working in a call center or help desk environment preferred · Experience in data entry or with an IT Retailer or Supplier (e.g., Best Buy, Geek Squad, Office Max) · Excellent communication and customer service skills · Knowledge of Windows and Office 365 · Managing several priorities in an ever-changing environment · Plan, develop, and implement training on products and sales techniques · Strong verbal, written, and presentation skills · Reliable transportation to the office on weekdays · A

Job Description Job Description Job Title: Remote CNC Technical Support Specialist About the Role This is a full-time role requiring just 30 hours per week, offering amazing medical and dental benefits at a low cost. The target salary range is $70,000–$80,000, and you'll enjoy working from home with a comprehensive training plan to set you up for success. 100% paid for medical and dental benefits. MUST have an Illinois address What You'll Do: Answer inbound phone calls and respond to customer emails. Troubleshoot and resolve CNC-related issues remotely. Provide technical guidance on CNC machine centers and equipment such as Amada, Mazak, Makino, Haas, Doosan, DMG, Kitamura, Fanuc, and related equipment. Maintain clear and professional communication with clients.What You Bring: Extensive experience with CNC machinery and equipment listed above. Strong troubleshooting skills for CNC machine centers. Excellent verbal and written communication skills. Ability to work independently in a rem