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Help Scout Salary

Help Scout Salary

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As of September 2026, the average hourly salary for employees at Help Scout in the United States is $52. This translates to an approximate annual wage of $107,900. Salaries at Help Scout typically range from $46 to $58 hourly, reflecting the diverse roles and experience levels within the company.

How Much Does Help Scout Pay for Different Roles?

Explore detailed salary information for specific jobs at Help Scout. Based on our data, the highest paying job is the Technology Sales Executive, with an hourly wage of $94. The table below outlines the hourly wage ranges for most popular roles within the company.

Human Resources Specialist

$32 / hour

Salary Range: $29 - $35

Human Resources

Shared Technical Service Tier I (NOC Technician I)

$36 / hour

Salary Range: $29 - $48

Information Technology

Technology Service Coordinator

$45 / hour

Salary Range: $38 - $51

Patient Relations

Project Coordinator, Minneapolis

$40 / hour

Salary Range: $35 - $46

Project Planning

Business Technology Advisor

$47 / hour

Salary Range: $41 - $54

Technical Sales

Technology Sales Executive

$94 / hour

Salary Range: $81 - $108

Sales

Turn Insight into Opportunity: Current Job Openings

Ready for your next career move? Explore current job openings at Help Scout.
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About Help Scout: Company Profile

Website
www.helpscout.com
Founded In
2011
Employees
100 - 200 employees
Industry
Software & Networking
Headquarter Location
BOSTON
Revenue
<$5 Million
Phone Number
-
Social Media
About HELP SCOUT
Help Scout is designed with your customers in mind. Provide email and live chat with a personal touch, and deliver help content right where your customers need it, all in one place, all for one low price. The customer experience is simple and training staff is painless, but Help Scout still has all the powerful features you need to provide great support at scale. With best in-class-reporting, an i

Employee Reviews: Insights on Salary, Culture & Work-Life

Gain authentic perspectives from current and former employees. These anonymous reviews offer invaluable insights into Help Scout's culture, work-life balance, management, and employee sentiment regarding salary satisfaction, bonus payouts, and benefits.
The tasks are clearly defined, and the team works well together. The office environment is modern, and remote work flexibility is a plus. The pay is competitive, and there are frequent opportunities for bonuses. Flexible shifts make it easier to manage personal commitments. The benefits are decent, matching industry standards.
Commented in April 22, 2025
43
0
The workplace is organized, and the team is helpful. Consistent schedule, reliable pay. Good growth opportunities. The employee recognition programs are motivating, and the benefits package is solid.
Commented in August 12, 2024
42
3
The workload is predictable, and processes are structured. Training programs are helpful. I’d recommend this company to anyone looking for stability and growth in wholesale/retail. I enjoy coming to work because of the friendly environment. Overall, it’s a decent place to work if you value stability and a predictable routine. The team is supportive, and management recognizes hard work. The company...
Commented in May 15, 2024
44
2
The company maintains a professional atmosphere, and the workload is fair. Decent place to work. The team is helpful, and communication is clear.
Commented in February 10, 2024
38
1

How Help Scout's Salaries Compare to Similar Companies?

The data below provides a snapshot of what comparable firms are paying, offering crucial context for evaluating Help Scout’s pay competitiveness. Click on a company for a deeper dive.

Is Help Scout’s Pay Competitive? Salary Benchmarking Analysis

How does Help Scout's compensation stack up against the industry and its key competitors? Our salary benchmarking analysis provides a clear comparison. The chart below visualizes this comparison alongside select peer companies.
Competitor / Benchmark Avg. Salary Variance Primary Market Influence Factor & Explanation
HEAT SOFTWARE $45
-13.9%
HEAT SOFTWARE operates with a leaner overhead structure, impacting base wage offers.
HIQO SOLUTIONS, INC. $43
-17.2%
Reflects market rates for standard general contracting, differing from specialized roles.
HEXPATH LLC $49
-6.1%
HEXPATH LLC focuses strategically on recruiting and training entry-level apprentices.
HEALTHJOY $48
-6.9%
Normalized for lower cost-of-living zones where HEALTHJOY primarily operates.
Software & Networking Industry $61
+17.6%
Pay variances are driven by organizational scale, specialized skill requirements, or geographic cost-of-living factors.
Need More Granular Data? The analysis above provides a high-level market overview. To benchmark specific job codes, adjust for real-time cost-of-living changes, or access verified HR-reported datasets, upgrade to Salary.com for Business. Precision matters when building your compensation strategy.

What Is the Cost of Living Near Boston?

Understanding the cost of living near Boston is key to truly evaluating a salary offer or your current compensation at Help Scout.
Boston's Cost of Living Index is approximately 153.2 (53.2% more expensive than US average; 15.5% more than MA average). Major historic US city, world-class universities/hospitals, extremely high housing costs, extensive MBTA transit. When planning your budget based on a salary from Help Scout, consider these typical monthly expenses:
Expense Category Estimated Monthly Cost Key Considerations / Notes
Housing (1-BR Apt Rent) $2,500 - $3,800+ A significant portion of Help Scout salary. Location choices impact this heavily.
Utilities (Basic) $180 - $290 Electricity, Heating, Cooling, Water etc.
Public Transportation $90 (MBTA LinkPass monthly) Essential for most commuters; car ownership is costly.
Groceries (Single Person) $500 - $750 Can be higher with more dining out or specialty stores.
Personal & Leisure $550 - $1,000+ Dining out, entertainment, shopping. Highly variable.
Healthcare (Individual) $450 - $850+ Varies significantly by plan & employer contribution.
Subtotal (Excluding Taxes) $4,270 - $6,690+ This subtotal does not include income taxes (federal, state, local), which can significantly impact your take-home pay.

Most Common Questions About Help Scout

FAQ 1: What is the typical salary range (low to high) for most roles at Help Scout?
The typical salary range for most roles at Help Scout is approximately from $46 to $58 per hour. It's important to remember that these are overall averages, actual salaries vary significantly based on specific job titles, years of experience, skills, and location.
FAQ 2: How much does Help Scout pay compared to HEAT SOFTWARE?
The average annual salary at Help Scout is $107,900, or an hourly wage of $52, in comparison to HEAT SOFTWARE which pays $92,907 per year or $45 per hour.
FAQ 3: How does experience level affect salary at Help Scout?
Experience level is a significant factor in determining salary at Help Scout, as it is with most employers. Generally, employees with more years of relevant experience and a proven track record can command higher salaries. For example, a senior-level role will typically have a higher pay band than an entry-level or mid-career position within the same job family.
FAQ 4: How can I determine if a salary offer from Help Scout in Boston is fair given the local cost of living?
To determine if a salary offer from Help Scout in Boston is fair, first compare the gross salary to our data for similar roles at Help Scout and its competitors (see our similar company salaries section) . Then, critically, use our "Cost of Living Insights for Boston" to understand its purchasing power.
FAQ 5: What are the key factors that influence salary levels at Help Scout?
Several key factors influence salary levels at Help Scout. These primarily include: 1. Job Role & Responsibilities: More complex roles with greater impact typically command higher pay. 2. Experience & Skills: Your years of relevant experience and specific in-demand skills are critical. 3. Performance: Strong performance can lead to higher raises and bonuses. 4. Location: Office location impacts pay due to varying local market rates and cost of living. 5. Industry Benchmarks: Help Scout likely benchmarks its salaries against other companies in the Software & Networking sector. You can explore how these factors play out in our detailed salary data.

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