Customer Care Assistant Salary at La Care Health Plan BETA

How much does a La Care Health Plan Customer Care Assistant make?

As of December 2024, the average annual salary for a Customer Care Assistant at La Care Health Plan is $54,508, which translates to approximately $26 per hour. Salaries for Customer Care Assistant at La Care Health Plan typically range from $48,670 to $60,538, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

LA Care Health Plan Overview

Website:
lacare.org
Size:
1,000 - 3,000 Employees
Revenue:
$3B - $5B
Industry:
Insurance

L.A. Care Health Plan is a community-accountable health plan serving Los Angeles County residents through a variety of health coverage programs including L.A. Care Covered, Medi-Cal, L.A. Care Cal MediConnect Plan and PASC-SEIU Homecare Workers Health Care Plan.L.A. Care is a leader in developing new programs through innovative partnerships designed to provide health coverage to vulnerable populations and to support the safety net. With more than 2 million members, L.A. Care is the nations largest publicly operated health plan.To learn more, visit www.lacare.org.

See similar companies related to La Care Health Plan

What Skills Does a person Need at La Care Health Plan?

At La Care Health Plan, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Online Banking: Online banking, also known as internet banking, is an electronic payment system that enables customers of a bank or other financial institution to conduct a range of financial transactions through the financial institution's website. The online banking system will typically connect to or be part of the core banking system operated by a bank and is in contrast to branch banking which was the traditional way customers accessed banking services. Some banks operate as a "direct bank" (or “virtual bank”), where they rely completely on internet banking. Internet banking software provides personal and corporate banking services offering features such as viewing account balances, obtaining statements, checking recent transaction and making payments.
  2. Treasury Management: Treasury management (or treasury operations) includes management of an enterprise's holdings, with the ultimate goal of managing the firm's liquidity and mitigating its operational, financial and reputational risk. Treasury Management includes a firm's collections, disbursements, concentration, investment and funding activities. In larger firms, it may also include trading in bonds, currencies, financial derivatives and the associated financial risk management. Most banks have whole departments devoted to treasury management and supporting their clients' needs in this area. Smaller banks are increasingly launching and/or expanding their treasury management functions and offerings, because of the market opportunity afforded by the recent economic environment (with banks of all sizes focusing on the clients they serve best), availability of highly seasoned treasury management professionals, access to industry standard, third-party technology providers' products and services tiered according to the needs of smaller clients, and investment in education and other best practices. A number of independent treasury management systems (TMS) are available, allowing enterprises to conduct treasury management internally.
  3. Mobile Banking: Mobile banking is the act of making financial transactions on a mobile device (cell phone, tablet, etc.).
  4. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  5. Cash Management: Cash management refers to a broad area of finance involving the collection, handling, and usage of cash. It involves assessing market liquidity, cash flow, and investments. In banking, cash management, or treasury management, is a marketing term for certain services related to cash flow offered primarily to larger business customers. It may be used to describe all bank accounts (such as checking accounts) provided to businesses of a certain size, but it is more often used to describe specific services such as cash concentration, zero balance accounting, and clearing house facilities. Sometimes, private banking customers are given cash management services. Financial instruments involved in cash management include money market funds, treasury bills, and certificates of deposit.

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Check more jobs information at La Care Health Plan

Job Title Average La Care Health Plan Salary Hourly Rate
2 Social Worker II $91,063 $44
3 Social Worker III $91,063 $44
4 Supervisor, Audit $151,641 $73
5 Support Services Coordinator $49,763 $24
6 Technical Analyst $85,889 $41
7 Account Coordinator $132,871 $64
8 Accounts Payable Lead $93,943 $45
9 Accounts Payable Specialist II $62,412 $30
10 Actuarial Analyst II $116,115 $56
11 Appeals and Grievance Coordinator $64,801 $31
12 Associate Counsel $56,568 $27
13 Business System Analyst $130,829 $63

Hourly Pay at La Care Health Plan

The average hourly pay at La Care Health Plan for a Customer Care Assistant is $26 per hour. The location, department, and job description all have an impact on the typical compensation for La Care Health Plan positions. The pay range and total remuneration for the job title are shown in the table below. La Care Health Plan may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $54,508 look to you?

FAQ about Salary and Jobs at La Care Health Plan

1. How much does La Care Health Plan pay per hour?
The average hourly pay is $26. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at La Care Health Plan?
According to the data, the highest approximate salary is about $60,538 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at La Care Health Plan?
According to the data, the lowest estimated salary is about $48,670 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.