Call Center Representative Salary at North Medical Center BETA

Job Description Job Description Our client, a manufacturing firm based in the NY area is currently looking for a Call Center Representative to begin working right away! Pay Range: $16/h - $17/h Responsibilities: Duties will vary as required including data entry, basic reporting, phone calls, emails. Preparing basic reports and assisting customers with pre-delivery and post- sales such as order entry, order status, expedite delivery, price and availability, and limited technical support. Excellent Customer Service Skills Ability to work with a team and independently Proficient in Microsoft Office Organized and attention to detail Benefits Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and emplo

Job Description Job Description Manage large amounts of incoming calls Generate sales leads Identify and assess customers. needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers

Job Summary: As a Call Center Representative, the incumbent's responsibilities include answering incoming lines to the call center. Utilizing extensive knowledge of Upstate Medical University services, the Representative will effectively and efficiently discern the callers' needs and appropriately assist. The Representative will provide one call resolution, when possible, demonstrating excellent customer service and problem solving skills, while assisting callers with appointment scheduling requests, clinical area messages and all other requests regarding providers and services of University Hospital and Upstate Medical University. The incumbent will utilize several information systems and will interact with departments, services and providers throughout Upstate Medical University while documenting call activity using information systems. Presenting a positive and helpful image to all callers and performing a wide variety of call center services to assist patients and callers is essent

CSR Call Center Location: East Syracuse, NY Job ID: #69709 Pay Range: $15-19 If you thrive in a fast-paced environment and are looking for an opportunity to develop your customer service career, then we have a great opportunity for you. We are seeking a motivated, process-oriented individual in our Customer Care Center to support our customers via telephone and written communications. Our channel includes end user-homeowners, installing and servicing contractors, and distributors. Our Call Center is a high-volume, fast paced and metric driven call-center team atmosphere with high emphasis on customer satisfaction. Key Responsibilities: Provide exceptional customer support to homeowners. Handle homeowners to assist with locating local service providers. Manage all customer interactions via inbound/outbound phone, email, and written correspondence. Assist consumers with troubleshooting Wi-Fi connectivity and Remote access on website or phone applications. Communicate customer facing issu

Job Description Job Description Manage large amounts of incoming calls Generate sales leads Identify and assess customers. needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers

Job Description Job Description CABVI is seeking a Call Center Supervisor to oversee call center operations with and without supervision of Call Center Manager. Organize and supervise day-to-day operations and activities of a contact center team in order to achieve key performance goals. Will be required in regular intervals to assist with the queue to provide outstanding customer service. Become proficient in handling inbound & outbound calls for assigned account/contract. Support the building and developing of an effective and high-performance team. Responsibilities Include: Field questions from team and possibly clients; recommend corrective services to address customer complaints, providing guidance and timely feedback. Participate in the interviewing and hiring process. Assist in training and preparing call center representatives to respond to customer questions and complaints and troubleshot problems with services or products, even those utilizing accessible technology. Manage an

At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! Expectations: * Consistently provide genuine, friendly, personable and professional service. * Handle multiple responsibilities and have a customer focused mind set. * Must be available to work flexible work schedule including weekends and evenings. * Go above and beyond advocating for every customer concern and request. * Proactively resolve escalated customer issues. * Ability to multi-task within a fast-paced service environment. * Effective communication, interpersonal and organizational skills in person and on the phone. * Demonstrate excellent listening skills and the ability to work independently and with a team. * Perform additional functions that may be assigned at the discretion of management. Quali

Job Title: Call Center Representative Job Duration: 6-12 months Contract Est. Pay Range $15 17/hr. on W2 Location East Syracuse_ NY, 13057 (Onsite) Description: Manage large amounts of incoming calls Generate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Dealer referralsgetting a customer connected with a dealer that can provide sales or service we will warm transfer to a dealer Our number one g