Oregon Trail Electric Cooperative Member Services Representative Salary

Member Services Representative Salary at Oregon Trail Electric Cooperative BETA

How much does an Oregon Trail Electric Cooperative Member Services Representative make?

As of December 2024, the average annual salary for a Member Services Representative at Oregon Trail Electric Cooperative is $34,951, which translates to approximately $17 per hour. Salaries for Member Services Representative at Oregon Trail Electric Cooperative typically range from $32,631 to $38,151, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Oregon Trail Electric Cooperative Overview

Website:
otec.coop
Size:
50 - 100 Employees
Revenue:
$10M - $50M
Industry:
Energy & Utilities

Oregon Trail Electric Cooperative (OTEC) is one of Oregon's largest distribution cooperatives. Headquartered in Baker City, Oregon, with district offices in La Grande, John Day, and Burns, OTEC serves approximately 31,000 meters in Baker, Grant, Harney and Union counties with a network of overhead and underground lines over 3,000 miles long. OTEC's distribution system represents an investment of more than $133 million. OTEC is a consumer-owned cooperative. Its policies are established by a nine-person Board of Directors - each board member is a bill-paying, residential member elected by fellow members.

See similar companies related to Oregon Trail Electric Cooperative

What Skills Does a person Need at Oregon Trail Electric Cooperative?

At Oregon Trail Electric Cooperative, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Products and Services: Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.
  3. Cash handling: Process of receiving and giving money in a business. In retail, cash handling ranges from the point of sale to the behind-the-scenes money management during the day.
  4. Billing: Billing refers to the aspect of banking, whereby someone is charged accurately for what item they purchased.
  5. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.

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Check more jobs information at Oregon Trail Electric Cooperative

Job Title Average Oregon Trail Electric Cooperative Salary Hourly Rate
2 Manager, Communications $112,733 $54
3 Manager, GIS $121,974 $59
4 Chief Operating Officer $445,500 $214
5 Journeyman Lineman $84,231 $40
6 Customer Service Representative $34,758 $17
7 Director, Engineering $178,218 $86
8 General Manager $133,704 $64
9 Manager, Facilities $103,880 $50
10 Member Service Representative $34,951 $17
11 Storekeeper $27,028 $13
12 System Engineer $104,758 $50

Hourly Pay at Oregon Trail Electric Cooperative

The average hourly pay at Oregon Trail Electric Cooperative for a Member Services Representative is $17 per hour. The location, department, and job description all have an impact on the typical compensation for Oregon Trail Electric Cooperative positions. The pay range and total remuneration for the job title are shown in the table below. Oregon Trail Electric Cooperative may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $34,951 look to you?

FAQ about Salary and Jobs at Oregon Trail Electric Cooperative

1. How much does Oregon Trail Electric Cooperative pay per hour?
The average hourly pay is $17. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Oregon Trail Electric Cooperative?
According to the data, the highest approximate salary is about $38,151 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Oregon Trail Electric Cooperative?
According to the data, the lowest estimated salary is about $32,631 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.