Technical Support Salary at Palmagent Inc BETA

Job Summary: We are seeking a dedicated Warehouse and Technical Support Specialist to join our team. This role combines warehouse and assembly management with technical support responsibilities, ensuring smooth operations and efficient handling of both physical and digital assets. The ideal candidate will manage software portals, activate, set up, and modify customer accounts and assets, and prepare hardware by assembling, installing software and setting up devices. This position does not involve direct customer interaction. Key Responsibilities: Warehouse and Assembly Management: Assist in all areas of warehouse and assembly areas. Organize and maintain inventory in the warehouse. Ensure accurate tracking and documentation of incoming and outgoing shipments. Manage orders, including picking and packing for shipment. Procure, assemble, and kit parts and products. Technical Support: Manage software portals, including activation, setup, and modification of customer accounts and assets. P

Job Description Job Description Job Description: Title: Technical Support Specialist Location: Allen, TX 75002 Duration: 6+ months (temp to hire) Pay Range: $28/hr. About the Role: This Technical Support Specialist II would be supporting our MSI Mobile Video team providing tech support to In car Dash and Body Camera and Evidence Management Software Division. This position provides excellent customer service to new and existing customers and internal customers by independently troubleshooting, installing, repairing and supporting customers on software and hardware equipment.The Representative will be interacting with police and is responsible for diagnosing and resolving customer issues through phone, web, email, and direct customer interaction. They are also responsible for maintaining critical relationships developed by other departments throughout the problem/resolution cycle. The technician will be taking incoming calls from the support queue related to complex issues. Once the iden

Job Description Job Description Candidate Requirements: - Bachelor of Science degree with 2 years of related technical experience *or* 5 years+ experience in an IT support discipline. - Minimum of 3 years experience with Windows servers, Azure, and Active Directory - Minimum of 3 years experience in networking and internet technologies - Minimum of 3 years experience in Microsoft operating systems and support - Minimum of 3 years experience in a technical support and troubleshooting - Individual must have a thorough knowledge of Active Directory, Azure, Office 365, and networking - Must be able to work with Azure and configure routers and servers in small to medium business environments. - Must have strong communications skills and be able to explain issues to end users. - Though not a regular occurrence, must be willing to work weekends and after hours when required. Also desire candidates with: - Experience in Hyper-V and VMWare. Certifications are highly desirable. - Knowledge in Of

What you will do: The Technical Support Engineer will provide remote technical support on VRF products to the Customers in a consistent manner across all product offerings with the clear goal to achieve a special technical support. The role is accountable for positioning our company as a leader in providing reliable Technical Support in a way that is easy for our customers to work well with us. This position is not eligible for Visa sponsorship. How you will do it! VRF & Ductless troubleshooting Provide prompt responses to calls coming into technical support Provide professional responses to emails as they come in Keep track of new product documentation to support customers Assist reps, distributors, and contractors with solving technical issues Log calls and incidents into the salesforce module to track information by customer Upon request, provide information such as manuals, wiring diagrams, clearances, piping recommendations based on piping rules, or any other information as publis

Akkodis is seeking a Help Desk Support for a Contract job with a client in Addison, TX (hybrid role). Ideally looking for applicants with a solid background in the financial services industry. Pay Range: $20 - $24/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Responsibilities: Provide remote and on-site technical support for customers for both hardware and software. Install new systems at customer sites. Document service issues into a tracking system Support internal IT infrastructure. Analyse, diagnose, and troubleshoot customer inquiries via phone, e-mail, and in the field when necessary. Learn new products and applications as necessary to remain an expert. Support sales team in answering questions and understanding products. Perform basic hardware repair. Handle various miscellaneous tasks associated with product/customer support activities. Provide support for in-house IT hardware/software/network. If you are interested in

Access Control Technical Support Specialist Location: Carrollton, Texas (In-office position) About Us We're a rapidly growing company fostering a positive and collaborative work environment in the heart of Carrollton, TX. Our team is expanding, and we're seeking a skilled professional to join us in a critical role. The Role We're looking for an exceptional Access Control Technical Support Specialist to provide exceptional support and care to our valued dealers. This position is pivotal in ensuring the smooth operation of our Total Property Wireless Access Control systems and maintaining excellent customer relations. Key Responsibilities: Provide expert troubleshooting assistance to dealers via phone Assess and verify the accuracy of installation setups (wiring, power, signal strength, etc.) Resolve complex technical issues related to access control systems Collaborate with our team to improve product performance and customer satisfaction The Ideal Candidate: Has a proven track record i

In our 'always on' world, we believe it's essential to have a genuine connection with the work you do. As a Staff Engineer - Technical Support for CommScope's In-Building Wireless products, you will be pivotal in delivering Tier II and Tier III support to wireless customers. While the primary focus is on North America, support may extend globally. This role demands a combination of remote problem-solving expertise, occasional field visits, and cross-functional collaboration to ensure customer satisfaction and product excellence. Richardson, Texas (Hybrid - 2-3 days in office; subject to change based on company policy) Key Responsibilities: Provide advanced troubleshooting and technical support via phone helpline, email, and ticketing system. Address complex issues through remote sessions and, when necessary, on-site visits. Maintain detailed records of customer issues, updates, and resolutions using CRM tools. Work closely with internal technical support, services teams, and extended t

About Aperia Compliance, an IXOPAY company Our mission at IXOPAY is to secure and optimize payments for global commerce. We're building an integrated platform that optimizes payment transactions and protects payments data. For merchants who understand that payments are now a strategic function, IXOPAY is a complete payments optimization platform that delivers best-in-class tokenization and transaction routing. Unlike point solutions, IXOPAY delivers omnichannel tokenization, card lifecycle management, and smart routing via any payments service provider - giving merchants unprecedented control over their revenue and the competitive edge to thrive in global commerce. We believe our people are our most valuable asset and that our culture is defined by our core values that align the organization with our mission and strategy. Position Overview This is a full-time position, Monday thru Friday working in the Aperia Compliance call center supporting merchants with their questions and concerns