Team Leader, Customer Service Salary at Santander Bank, Na BETA

How much does a Santander Bank, Na Team Leader, Customer Service make?

As of December 2024, the average annual salary for a Team Leader, Customer Service at Santander Bank, Na is $79,251, which translates to approximately $38 per hour. Salaries for Team Leader, Customer Service at Santander Bank, Na typically range from $69,908 to $89,846, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Santander Bank, NA Overview

Website:
santanderbank.com
Size:
7,500 - 15,000 Employees
Revenue:
$1B - $3B
Industry:
Financial Services

Founded in 1902, Santander Bank, N.A is one of the country's top retail banks by deposits and a wholly-owned subsidiary of one of the most respected banks in the world: Banco Santander. Their parent company, Santander Group, serves customers in the United Kingdom, Latin America, and Europe.

See similar companies related to Santander Bank, Na

What Skills Does a person Need at Santander Bank, Na?

At Santander Bank, Na, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Scheduling: Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  5. Products and Services: Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.

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Check more jobs information at Santander Bank, Na

Job Title Average Santander Bank, Na Salary Hourly Rate
2 Accounting & Finance Specialist $102,931 $49
3 Advisor $56,592 $27
4 AML Investigator $59,914 $29
5 Anti-Money Laundering Analyst $70,210 $34
6 Application Support Associate $58,757 $28
7 Associate Application Developer $96,037 $46
8 Senior HR Business Partner & Director $203,379 $98
9 Senior Manager, Risk $134,649 $65
10 Senior Operations Specialist $71,353 $34
11 Senior Program Manager $157,155 $76
12 Senior Project Manager $130,339 $63
13 Senior Relationship Banker $155,920 $75

Hourly Pay at Santander Bank, Na

The average hourly pay at Santander Bank, Na for a Team Leader, Customer Service is $38 per hour. The location, department, and job description all have an impact on the typical compensation for Santander Bank, Na positions. The pay range and total remuneration for the job title are shown in the table below. Santander Bank, Na may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $79,251 look to you?

FAQ about Salary and Jobs at Santander Bank, Na

1. How much does Santander Bank, Na pay per hour?
The average hourly pay is $38. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Santander Bank, Na?
According to the data, the highest approximate salary is about $89,846 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Santander Bank, Na?
According to the data, the lowest estimated salary is about $69,908 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.