Customer Care Lead Salary at T-Mobile Usa Inc BETA

How much does a T-Mobile Usa Inc Customer Care Lead make?

As of December 2024, the average annual salary for a Customer Care Lead at T-Mobile Usa Inc is $99,802, which translates to approximately $48 per hour. Salaries for Customer Care Lead at T-Mobile Usa Inc typically range from $88,326 to $112,807, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

T-Mobile USA Inc Overview

Website:
t-mobile.com
Size:
>50,000 Employees
Revenue:
>$50B
Industry:
Telecom

Founded in 1994, T-Mobile US, Inc. provides wireless voice and data services in the United States, Puerto Rico and the U.S. Virgin Islands also serving as the host network for many mobile virtual network operators. T-Mobile is headquartered in Bellevue, WA.

See similar companies related to T-Mobile Usa Inc

What Skills Does a person Need at T-Mobile Usa Inc?

At T-Mobile Usa Inc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Scheduling: Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  5. Products and Services: Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.

Related Jobs

America's Best
Bellevue , WA

Company Description America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price. For more details about America's Best, visit AmericasBest.com. At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible. By overseeing the daily operations of our stores, including personnel management and inventory control, our Assistant Eyeglass Managers keep customers coming back by providing a positive experience from start to finish – and keeping associates happy, too. How would you like Sundays off? Yes, every Sunday we’re closed! Job Description What would you do? – The Specifics Monitor and achieve profit, sales and performance goals (i.e


Sponsored
12/14/2024 12:00:00 AM
CenterWell Home Health
Bellevue , WA

Become a part of our caring community and help us put health first A Home Health Aide ( HHA ): Provides direct patient care to patient under direction of the RN and according to the Aide Plan of Care (POC). Correctly assists the patient with self-administered medications by opening bottle caps for the patient, reading medication labels to the patient, checking the dose being self-administered against the prescribed dose on the container label and observing the patient takes the medication Consistently takes accurate temperature, pulse and blood pressure measurements and recognizes and reports abnormal results to supervisor Helps patient maintain good personal hygiene by performing or supervising bathing, grooming, skin care, shaving, oral care, nail/foot care and other activities Assists in feeding patients. Is able to communicate basic principles of nutrition, observe and record food and fluid intake when necessary. Safely positions patient for meals and feeds or assists in self feedi


Sponsored
12/14/2024 12:00:00 AM
Aerowood Animal Hospital
Bellevue , WA

Aerowood Animal Hospital in Bellevue, WA is looking for a FT, PT or Relief Veterinarian to join our team!! Veterinarians with an interest in Urgent Care and ER encouraged to apply!!! Aerowood was established in 1975 and has a long-standing, loyal, multi-generational client base. We are a small animal general practice and emergency veterinary hospital providing comprehensive medical, surgical, dental, urgent and emergency care. We are equipped with ultrasound, endoscopy, laser therapy, a blood bank, orthopedic equipment, in-house labs, digital x-ray, and digital dental x-ray. Compensation & Benefit Highlights High base salary ($140-180k) and generous ProSal Plan. Excellent earning potential. Signing & Retention Bonuses available Relocation assistance provided Full benefits for working 3-4 days per week including health insurance (medical, dental, vision, FSA/HSA options), 401k with employer contribution, PTO, large CE allowance with additional PTO for CE, and reimbursement for license f


Sponsored
12/13/2024 12:00:00 AM
YMCA of Greater Seattle
Bellevue , WA

Overview: Our Commitment to Equity The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner. Job Summary Directs the maintenance and improvement operation plans of assigned branch property, facilities, and/or vehicles. Maintains and repairs building and equipment. Supports annual maintenance and improvement plans of properties, facilities and vehicles, including preventative maintenance plans and related budgets. What you'll get from working at The Y: Membership to the YMCA of Greater Seattle for you and your household Medical, Dental, Vision, and Life insurance Retirement with generous employer contributions Free access to mental he


Sponsored
12/12/2024 12:00:00 AM
The Bay Club Company
Bellevue , WA

Our Mission The Bay Club Company is much more than a hospitality company. We provide experiences which celebrate a healthy and vibrant lifestyle. Our Culture Our unique culture is at the heart of all we do and is guided by our values and behaviors. It's what we expect of ourselves and each other every day. We call them the "Actions We Live By." Our Core Values: Actions We Live By. It's who we are when we step into our full power. Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren't good enough. And we navigate tough conversations with empathy and grace. Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it! Stay Humble. Hustle Harder. Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew. Know it's never about one personwe are a part of a powerful team. One Team. One Voice. Moving Forward. Together. Be O


Sponsored
12/12/2024 12:00:00 AM
EmpowerMe Wellness
Bellevue , WA

Overview: Physical Therapist Assistant (PTA) Your Schedule, Your Way! What sets EmpowerMe Wellness apart from other therapy providers? Its simple: we offer truly flexible scheduling. Need to be home for family or other obligations? No problem! You can easily adjust your day to fit your needs all while making a huge difference in the lives of seniors! Incentive Opportunities For some leadership positions at EmpowerMe Wellness, we offer financial incentive opportunities tied to performance. Be sure to ask your recruiter to learn more! Responsibilities: The Opportunity We are hiring a Physical Therapist Assistant (PTA) to join our team and work with the residents of a senior living community that offers one or more of the following care settings: independent living, assisted living, and memory care. Therapy services for the residents at this community are covered by private insurance and/or Medicare Part B. As a PTA, you will be responsible for: Providing physical therapy and wellness ser


Sponsored
12/11/2024 12:00:00 AM
Ymca Of Snohomish County
Marysville , WA

Description Availability: Monday -Thursday 6:30-9:30am and 3:30-6:30pm, Fridays 6:30-9:30am and 2-6pm. Only Morning or Only Afternoon shifts are available! The YMCA of Snohomish County provides jobs and careers with a cause.Every day, the Y makes a lasting impression in our communities through youth development, healthy living and social responsibility. Our unique work environment constantly changes to adapt to the needs of our communities. We are a non-profit, in the people business. This means that we help members meet a fitness or ability goal, see that children thrive in our child care programs, encourage family togetherness, and give youth an opportunity to learn life skills through water safety, sports, and teen programming. Position Summary: Provide direction for the program and staff, and implement program curriculum in a safe, enjoyable, positive and inclusive environment. Job Duties/Responsibilities: Implement daily lesson and activity plans Supervise all children and activit


Sponsored
12/9/2024 12:00:00 AM
Sunrise Senior Living
Bellevue , WA

: Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME: Sunrise of Redmond Job ID: 2024-216095 JOB OVERVIEW: The Dishwasher is responsible for cleaning and janitorial duties in areas dedicated to the production and consumption of food and beverage, including the kitchen, dining room, bistro, private dining room, serveries/pantries, and any other identified locations. Responsibilities include but are not limited to dish and pot washing, cleaning of general areas and kitchen equipment, and storage and rotation of food and supplies while adhering to all food safety and sanitation requirements and maintaining a safe and orderly kitchen. RESPONSIBILITIES & QUALIFICATIONS: Job Type: Full Time Schedule: Monday - Friday 11AM - 8PM Pay Range: $19 - $21.85 an hour Responsibilities: As a part of the Sun


Sponsored
12/9/2024 12:00:00 AM

Check more jobs information at T-Mobile Usa Inc

Job Title Average T-Mobile Usa Inc Salary Hourly Rate
2 Xray Technician $88,119 $42
3 Yoga Teacher $73,709 $35
4 Youth Specialist $42,736 $21
5 Director, Legal Compliance $230,677 $111
6 Director, Logistics $242,303 $116
7 Director, Media Operations $250,011 $120
8 Director, Network Operations $262,698 $126
9 Director, Operations $252,560 $121
10 Director, Project Management $231,070 $111
11 Director, Revenue Accounting $156,743 $75
12 Director, Supplier Diversity $272,799 $131
13 Director, Talent Acquisition $249,018 $120

Hourly Pay at T-Mobile Usa Inc

The average hourly pay at T-Mobile Usa Inc for a Customer Care Lead is $48 per hour. The location, department, and job description all have an impact on the typical compensation for T-Mobile Usa Inc positions. The pay range and total remuneration for the job title are shown in the table below. T-Mobile Usa Inc may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $99,802 look to you?

FAQ about Salary and Jobs at T-Mobile Usa Inc

1. How much does T-Mobile Usa Inc pay per hour?
The average hourly pay is $48. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at T-Mobile Usa Inc?
According to the data, the highest approximate salary is about $112,807 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at T-Mobile Usa Inc?
According to the data, the lowest estimated salary is about $88,326 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.