Customer Service Officer Salary at United Commercial Bank Ltd BETA

How much does an United Commercial Bank Ltd Customer Service Officer make?

As of January 2025, the average annual salary for a Customer Service Officer at United Commercial Bank Ltd is $57,371, which translates to approximately $28 per hour. Salaries for Customer Service Officer at United Commercial Bank Ltd typically range from $50,725 to $64,745, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

United Commercial Bank Ltd Overview

Website:
unitedcb.com
Size:
200 - 500 Employees
Revenue:
$200M - $500M
Industry:
Financial Services

United Commercial Bank found itself stretched after nearly doubling in size during the mid-2000s. Executives, under pressure to help the company avoid reporting a third-quarter loss in 2008, delayed writing down the value of numerous loans on the bank's books. Then United Commercial took the federal bailout money before ultimately failing.

See similar companies related to United Commercial Bank Ltd

What Skills Does a person Need at United Commercial Bank Ltd?

At United Commercial Bank Ltd, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Accounting: Creating financial statements and reports based on the summary of financial and business transactions.
  3. Service desk: A service desk is the single point of contact between the service provider and users for everyday activities. Goal of a service desk is to provide resolutions for user requests as efficiently as possible.
  4. Planning: An act or process of making or carrying out plans. Establishment of goals, policies, and procedures for a social or economic unit city planning business planning.
  5. Effective Communication: Sharing information effectively and collaboratively.

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Check more jobs information at United Commercial Bank Ltd

Job Title Average United Commercial Bank Ltd Salary Hourly Rate
2 Assistant Officer (Op) $74,056 $36
3 Assistant Manager, Sales $45,836 $22
4 Associate Relationship Manager $61,393 $30
5 Brand Manager $118,930 $57
6 Business Banking Officer II $86,060 $41
7 Customer Service Representative $34,958 $17
8 Desk Officer $48,228 $23
9 Head Teller $37,642 $18
10 Loan Assistant $49,076 $24
11 Management Information Systems Executive $186,543 $90
12 Manager, Operation $122,201 $59

Hourly Pay at United Commercial Bank Ltd

The average hourly pay at United Commercial Bank Ltd for a Customer Service Officer is $28 per hour. The location, department, and job description all have an impact on the typical compensation for United Commercial Bank Ltd positions. The pay range and total remuneration for the job title are shown in the table below. United Commercial Bank Ltd may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $57,371 look to you?

FAQ about Salary and Jobs at United Commercial Bank Ltd

1. How much does United Commercial Bank Ltd pay per hour?
The average hourly pay is $28. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at United Commercial Bank Ltd?
According to the data, the highest approximate salary is about $64,745 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at United Commercial Bank Ltd?
According to the data, the lowest estimated salary is about $50,725 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.