Help Desk Technician Salary at Wiscnews BETA

How much does a Wiscnews Help Desk Technician make?

As of December 2024, the average annual salary for a Help Desk Technician at Wiscnews is $55,382, which translates to approximately $27 per hour. Salaries for Help Desk Technician at Wiscnews typically range from $50,529 to $60,640, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
wiscnews.com
Size:
200 - 500 Employees
Revenue:
$50M - $200M
Industry:
Media

WiscNews is a company that operates in the Newspapers industry. It employs 251-500 people and has $50M-$100M of revenue. The company is headquartered in Madison, Wisconsin.

See similar companies related to Wiscnews

What Skills Does a person Need at Wiscnews?

At Wiscnews, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  2. Help Desk: The activities involved in handling and resolving customer grievances and issues faster and efficient by a ticketing system.
  3. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  4. IT Support: Assisting with managing, maintaining, and repairing business technology to ensure all IT functions work seamlessly.
  5. Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.

Related Jobs

SSM Health
Madison , WI

It's more than a career, it's a calling. WI-SSM Health Outpatient Center Worker Type: Regular Job Summary: Assists in planning, coordinating and implementing indirect patient care and unit maintenance. Job Responsibilities and Requirements: PRIMARY RESPONSIBILITIES Prepares for surgery daily by stocking operating rooms according to PAR (Periodic Automatic Replenishment) levels, checking each operating room for proper equipment for cases scheduled, and checking case carts for instrumentation needs. Restocks warmers throughout the day with fluids, blankets, etc. Orders supplies from central supply/dispatch. Performs daily diagnostic testing and recording of sterilization equipment according to hospital policy and manufacturer's recommendations. Restocks and cleans all anesthesia equipment used, transporting equipment and supplies to other service areas of hospital as needed. Assists with the maintenance of surgery equipment by reporting malfunctions to the proper personnel. Assists in ma


Sponsored
12/11/2024 12:00:00 AM
Younger Enterprise Systems LLC
Madison , WI

Job Description Job Description The IT Support Engineer is responsible for advanced installation, configuration, and support of Windows-based computers, mobile devices, and software as well as network devices and services. MacOS and Linux experience is a plus but not required. This position requires experience in backup systems, internet and cloud technologies, and cybersecurity tools and techniques. A strong commitment to exceptional customer service, professionalism, and teamwork is expected in addition to strong technical aptitude. Service and Helpdesk Support: · Monitor cloud and local backup solutions and troubleshoot failures. · Triage and manage helpdesk tickets, initiate appropriate remedial actions. · Provide tier one and two customer support both remotely and on-site. · Manage third-party vendor support as needed. · Monitor managed computers and network devices for uptime and error conditions. · Monitor endpoint security for detections and updates. Installation, Configuration


Sponsored
12/11/2024 12:00:00 AM
TrnDigital
Mount Horeb , WI

Job Description Job Description The IT Support Specialist is responsible for providing technical support and guidance to users across the organization. You will be the first point of contact for users seeking technical assistance in person, by email, phone, and chat. This role involves diagnosing hardware and software issues, providing solutions, installing and configuring computer systems, and ensuring all technology is operating optimally to support business operations. Excellent customer service and verbal and written communication skills are essential. You must be able to work independently and as a contributing team member. This is a full-time, on-site role with 3.5 days per week in the Mount Horeb, WI area and 1 day per week in Rensselaer, IN. Travel expenses will be compensated in additional to salary. Key Responsibilities: 1. Technical Support and Troubleshooting: Serve as the first point of contact for end-users seeking technical assistance Diagnose and resolve hardware, softw


Sponsored
12/11/2024 12:00:00 AM
Hiring Now!
Madison , WI

SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver youll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being behind the wheel. This part time position requires flexibility and work will be assigned in the morning based on operational needs and your availability. SHIFT YOUR SKILLS So, what does it take to deliver packages throughout your community under your own steam? Lift up to 70 pounds A drivers license in the state you live No experience necessary Legal right to work in the U.S. Seasonal Support Drivers are expected to comply with UPS appearance guidelines and wear the company provided uniform What is expected about your vehicle? Registration and minimum State insurance required No other company logos or markings No bumper stickers, politic


Sponsored
12/10/2024 12:00:00 AM
Transformations Care Network
Sun Prairie , WI

[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appropriate resources and referrals; Maintain accurate documentation of client information and ensure compliance with privacy regulations; Collaborate with a diverse team to ensure seamless transitions and continuity of care...Hiring Fast >>


Sponsored
12/9/2024 12:00:00 AM
Always Best Care Senior Services
Madison , WI

Always Best Care Madison is now Serving Dane county. We are a fast-growing non-medical in-home care company here in Dane County. We are searching for reliable, dependable and compassionate Client Care Specialist to service our clients, caregivers and partners. We are looking for someone that knows their value in the workplace and has that unique ability to excel at the administrative end of client care as well as the ability to be a great communicator with an engaging/friendly personality. You know who you are! Youre also proud of that ability to be organized yet able to pivot quickly when change occurs. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily * Must pass background check * Must be patient, have good decision making and crisis management skills, and who will not be intimated by these behaviors. * Must have reliable transportation. * Current auto liability insurance. * Valid driver's license with acceptab


Sponsored
12/9/2024 12:00:00 AM
Indotronix Avani Group
Madison , WI

Description: Provides administrative support to the Madison, WI site (Mfg & Operations, Engineering and QA departments). Acts as liaison between the Madison site and corporate functions. ESSENTIAL FUNCTIONS: • Provides general administrative support including managing calendars, coordinating meetings and meeting space, owning site distribution lists, arranging travel, completing expense reports etc. • Coordinates hiring of new personnel, including setting up interviews, IT set up, site orientation, workspace needs, etc. • Acts as liaison between building management and employees regarding parking, card keys, facility updates, and general business issues. • Maintains departmental files, and orders and maintains site office supplies & indirect purchasing. • Reconciles invoices and tracks departmental budget. • Acts as liaison between Corporate HR, Accounting, IT, DEI & Facilities. Assist in carrying out improvements, events, projects, facility organization, etc. • Continuous improvement


Sponsored
12/9/2024 12:00:00 AM
Baker Tilly
Madison , WI

Overview Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide


Sponsored
12/8/2024 12:00:00 AM

Check more jobs information at Wiscnews

Job Title Average Wiscnews Salary Hourly Rate
2 Customer Service Support $36,675 $18
3 Director, Human Resources $173,684 $84
4 News Reporter $45,674 $22
5 Newspaper Carrier $35,661 $17
6 Office Coordinator $50,845 $24
7 Packaging Supervisor $63,988 $31
8 Coordinator $78,060 $38
9 Customer Service Specialist $41,535 $20
10 Editorial Assistant $45,093 $22
11 Sales $59,549 $29
12 Team Lead $60,189 $29
13 Editor $74,306 $36

Hourly Pay at Wiscnews

The average hourly pay at Wiscnews for a Help Desk Technician is $27 per hour. The location, department, and job description all have an impact on the typical compensation for Wiscnews positions. The pay range and total remuneration for the job title are shown in the table below. Wiscnews may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $55,382 look to you?

FAQ about Salary and Jobs at Wiscnews

1. How much does Wiscnews pay per hour?
The average hourly pay is $27. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Wiscnews?
According to the data, the highest approximate salary is about $60,640 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Wiscnews?
According to the data, the lowest estimated salary is about $50,529 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.