Position Overview: We seek an experienced Client Success Manager (CSM) to join our Operations Team as the primary contact on all aspects of accesso® eCommerce & POS account services for a portfolio of key clients in North America. As part of the accesso Ticketing Group, you will contribute to helping our clients sell more tickets, streamline operations, drive revenue and improve the experience of the end customer. Our ticketing solutions allow our clients to sell general admissions, reserved seats, time/date specific tickets, season passes, memberships, and so much more. The CSM will be ... view job details
Position Overview:. Do you love tech. 💻. , but have a passion for people too. 🥰. ? As a. Customer Support Specialist,. you will. work as part of a team to support the daily needs for Passport's clients and their guests. As part of our. accesso. ® Ticketing Group, you’ll contribute to helping our clients sell more tickets, streamline operations, drive revenue and improve the guest experience. Our ticketing solutions allow our clients to sell general admissions, reserved seats, time/date specific tickets, season passes, memberships and so much more. An ideal candidate will have. a passionate c... view job details
Position Overview: As a key member of our Enterprise Account Team, the Enterprise Account Manager is responsible for developing and nurturing a defined set of accounts so as to increase revenue and profit achievement and extending the length of accesso’s engagement with the client. The Enterprise Account Manager will orchestrate and coordinate our communication with each account by developing an in-depth knowledge of the client and so improve coherence of message, breadth and depth of relationships in the account and consequently position accesso to deliver more of the clients fundamental t... view job details
Position Overview: We seek a highly motivated and detail-oriented Implementation Specialist to join the accesso® Ticketing Group to facilitate the onboarding of new clients and system functionality. As part of our accesso® Ticketing Group, you’ll contribute to helping our clients sell more tickets, streamline operations, drive revenue and improve the guest experience. Our ticketing solutions allow our clients to sell general admissions, reserved seats, time/date specific tickets, season passes, memberships and so much more. Successful candidates will be self-starters who are able to learn an... view job details
Position Overview: We seek a highly motivated and detail-oriented Queuing Implementation Specialist to facilitate the onboarding of new clients and upgrading existing clients to new solutions. The Queuing Operations team is a small and talented group who are dedicated to supporting our clients around the globe, and our technology is in high demand. The Queuing Implementation Specialist will bring our combined decades of experience to ensure our clients’ objectives are met, that their guests are satisfied, and that the clients are thrilled with our solution. As part of our virtual queuing ... view job details
Position Overview: We are seeking an Information Security Analyst to support our IT Security compliance requirements and company risk tolerance. They will ensures that adequate and effective security processes and controls are followed and aligned to deliver compliance with security policy and regulatory requirements. The Information Security Analyst Analyst serves as a key point of contact and technical expert supporting the accesso® security compliance program, establishing appropriate assessments, managing and tracking risk mitigation and remediation activities, and communicating complianc... view job details
Position Overview: We are seeking an experienced Software Developer in Test (SDET) to join our Quality Engineering team in the mobile department. As a SDET, you will work with our developers and product team to bring innovative mobile technology to market. You will be responsible for owning our test suites, improving our tools and processes, developing and maintaining our automation suites, manually validating new features, running automated and manual regression suites, and empowering development teams to move faster, with higher confidence. We are unable to partner on a Corp-to-Corp (C... view job details
Position Overview: The Operations Coordinator is responsible for assisting the Director of Operations and Operations Manager in successfully leading the park level management, and park support teams to ensure parallel goals and strategies to reach company customer service and revenue goals. As part of our virtual queuing team, you’ll work on our patented suite of virtual queuing technology which has saved over 12 million guests worldwide more than 4.2 billion minutes of waiting in line. The Operations Coordinator will be in charge of developing and maintaining a positive work relationship wi... view job details
Position Overview: We seek a highly motivated, self-starting and experienced e-commerce Payment Protection Analyst. This position will be an important part of our Payment Services Team responsible for delivering world class payment support to our clients by conducting business in a more efficient way, leveraging new technologies, minimizing risks, and enabling the increase of sales. The Payment Protection Analyst will be responsible for evaluating a variety of data sets while working with our development teams to identify opportunities to optimize the payment process and assist in managing... view job details
Position Overview: We are seeking an Information Security Analyst who will serve as a key point of contact and technical expert supporting the accesso® security compliance program, establishing appropriate assessments, managing and tracking risk mitigation and remediation activities, and communicating compliance program results to Senior Management. This position will work across the enterprise with individuals in multiple organizational units, bringing them together to manifest controls that reflect workable compromises, as well as proactive responses to issues. As an experienced Infor... view job details