We have an immediate full-time opening for an Outside Sales representative in our Houston office to close Complete IT Outsourcing deals to new clients. In this role, you will have the opportunity to create and maintain strong relationships with prospects at all stages of the sales process. Don’t worry, this isn’t a technical sale, but you will need to be able to discuss business challenges and budget with a CFO. This is a full-time position with base salary plus un-capped commission and a competitive benefits package (health insurance, PTO, and 401k matching).. The accountabilities for this p... view job details
GENERAL RESPONSIBILITIES. Provide professional and courteous customer service to end users. Keep an organized work environment that is consistent with the rest of the client’s site. Strictly follow all Aldridge and Client company processes and procedures. Maintain inventory and records of assigned equipment. Provide onsite support for issues with systems and network infrastructure including but not limited to: workstations, laptops, audio visual equipment, printers, scanners, telephony, switches, and remote connectivity. Work in conjunction with Support Team to address advanced is... view job details
Aldridge is seeking enthusiastic IT professionals to join our team! We have been saving business executives and IT professionals time, energy and resources since 1984. Since our first location opened in Houston, we have expanded our MSP services to Dallas, Fort Worth, San Antonio and Seattle; with an increasingly complex IT environment, we are searching for high aptitude professionals to work with our list of customers. This role would be based in our Houston office.. The Help Desk Technician plays a critical role in supporting and resolving end user issues in a timely and professional stand... view job details
This is an hourly position with build-in/guaranteed overtime per pay period. The schedule is 7pm - 7am including weekdays, weekends, and holidays. The weekly schedule is 4 days on, 3 days off one week and 3 days on, 4 days off the following week.. GENERAL RESPONSIBILITIES. Use monitoring and management tools to investigate issues with Aldridge and Client IT environments including server, network devices, circuits, and connectivity. Provide remote hardware and software support, documentation, and support log review during the alert management process. Interact with telecommunication, hardware... view job details
Company Overview. Aldridge is a Managed Services Provider (MSP) with offices in Houston, Dallas, and Seattle. Our clients generally range in size between 25 and 250 computer users and are located nationwide with a concentration in our primary markets mentioned above. Essentially, we act as their complete IT department from help desk support to consulting and CIO services.. Job Summary. In this role you will have the opportunity to work with a wide variety of clients in many different industries and with a wide variety of technologies and environments. If you like to dig into business problem... view job details
GENERAL RESPONSIBILITIES. This position requires frequent onsite visit to client sites. Company vehicle will be provided.. Provide friendly IT support relating to technical issues involving Microsoft’s core business applications and operating systems. Provide technical support to include: workstations, printers, networks, and vendor specific hardware and software. Provide basic remote access solution support: VPN, Terminal Services, and Citrix. Act as the initial point of contact for client service requests. Including, but not limited to:. Answering phones. Gathering client information and c... view job details
Aldridge is looking for a Service Desk manager to join our team in our Houston office. He/she will provide technical support and guidance to our Service Desk Technicians as well as to our clients via support tickets, phone, and chat support. He/she will also provide administrative guidance and perform basic supervisory tasks within the team.. The ideal candidate will have supervisory or leadership experience with a technical background, analytical skills, and proven problem-solving experience. He/she will use their interpersonal skills to communicate with clients and provide a solution to th... view job details
Company Overview. Aldridge is a Managed Services Provider (MSP) with offices in Houston, Dallas, and Seattle. Our clients generally range in size between 25 and 250 computer users and are located nationwide with a concentration in our primary markets mentioned above. Essentially, we act as their complete IT department from help desk support to consulting and CIO services.. Job Summary. In this role you will have the opportunity to work with a wide variety of clients in many different industries and with a wide variety of technologies and environments. This position will be responsible for b... view job details
We have an immediate full-time opening for an IT Support Manager in our Houston or Irving office. In this role, you will have the opportunity to lead a team of highly skilled technicians, be responsible for maintaining client satisfaction levels, assist in resolving complex technical issues, and deliver on our SLA commitment to our clients.. Experience working within the SMB (small and mid-sized businesses) and experience managing technical employees is a must.. The ideal candidate will have 3-5 years of technical experience with a strong managerial background. Candidates with MSP experienc... view job details
We have an immediate full-time opening for a Support Specialist in our San Antonio office. In this role, you will have the opportunity to work on and gain experience with a wide variety of technologies and client environments. This is a full-time position with competitive salary, incentive compensation plan, and a competitive benefits package including 401k matching, 4 weeks PTO, paid benefits and paid training.. This position is considered a L2 position and will assist our Support Technicians with escalated technical issues and therefore advanced troubleshooting skills are required. The id... view job details