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Assistant General Manager. PRIMARY DUTIES AND RESPONSIBILITIES:. Lead all operational managers to success on daily, weekly, monthly and annual action plans relative to property business plan and financial goals. Ensure compliance of brand standard operating procedures and policies. Plan, organize, facilitate and/or participate in various hotel and department meetings. Develop and implement plans that improve guest satisfaction and associate satisfaction. Monitor and develop associate performance, particularly operational managers, to include, but not limited to, providing supervision and profe... view job details

GUEST SERVICE AGENT. POSITION PURPOSE. Attend to guests’ needs, including, but not limited to, registration, checkout and cashiering. Assure highest possible level of guest satisfaction. ESSENTIAL FUNCTIONS. Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote the Preferred Guest Program and provide recognition and benefits to all present members. Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily.... view job details

General Manager. PRIMARY DUTIES AND RESPONSIBILITIES:. The General Manager will coordinate, direct and manage day-to-day hotel operations. Embrace leading a solid team to being a better team, training and developing them to excel in their roles and continuously improve; motivate associates to exceed expectations of the guests; passionately uphold and elevate a positive work environment for the internal guests - our associates. The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers. Works through and with manageme... view job details

Guest Service Agent. ESSENTIAL DUTIES AND RESPONSIBILITIES:. Provide Distinguished Hospitality that aligns with the pillars our mission statement. Operate reservation, property management and credit card systems, following all safety and security procedures. Maintain accurate cash sheet. Responsible for cash drawer balancing. Operate phone system and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time of message. Know emergency procedures and how to respond. Never say a guest’s room number or personal information out loud. Be k... view job details

Guest Services Manager. ESSENTIAL DUTIES AND RESPONSIBILITIES:. Collaborate with the hotel General Manager to achieve and exceed guest satisfaction scores in all areas of the hotel, working with the corporate training department to develop action plans as necessary. Effectively train guest service agents on proper front desk procedures. Recruits, interviews and select, in conjunction with the General Manager, the most qualified candidates for front desk positions. Prepare weekly schedules for front office staff. Address performance deficiencies of front office staff through coaching, developme... view job details

Guest Services Supervisor. ESSENTIAL DUTIES AND RESPONSIBILITIES:. Work with Guest Services Manager to train and monitor front office staff. Monitor Guest Service Scores daily and take action to improve guest satisfaction through training, coaching and problem resolution. Communicate with the Engineering and Housekeeping Departments regarding any maintenance or guest room requests. Have full understanding of software system, assist with reservations, and checking guests in and out of the hotel knowing how and where to post all charges. Handle checks and credit cards received from the guests fo... view job details

Housekeeping Supervisor. ESSENTIAL DUTIES AND RESPONSIBILITIES:. Supervise and train housekeeping staff, including room attendants, laundry attendants, public area attendants to ensure all rooms and public areas meet established cleanliness and quality standards. Provide open communication, training, coaching and performance feedback to ensure maximum efficiency. Monitor the conditions of all housekeeping equipment for proper maintenance, cleaning and repairs to protect assets and provide a safe work environment. Assess inventory, assign room boards, inspect, verify, and report status of rooms... view job details

Houseperson. The purpose of a Houseperson is to assist room attendants in preparing guest rooms. ESSENTIAL DUTIES AND RESPONSIBILITIES:. Assist room attendants with stripping beds and removing used linen and towels. Deliver towels to laundry for cleaning. Deliver fresh towels and linens to room attendants for guest rooms. Deliver additional supplies to room attendants as needed and as necessary. Effectively communicate with room attendants to ensure efficient and timely cleaning of guest rooms. Vacuum hallways of guest room floors. Perform all duties in accordance with brand standards and with... view job details

Maintenance Technician. ESSENTIAL DUTIES AND RESPONSIBILITIES:. Responds in a courteous and timely manner to all guests’ questions, complaints or requests. Performs maintenance and repair work on the interior and exterior of building, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating/air conditioning (HVAC) ventilation, water treatment systems and swimming pools. Conduct inspections for Preventative Maintenance needs. Ensure the security of inventory such as tools, supplies, equipment, furniture, televisions, etc. Replenish supplies in a timely and effici... view job details

Maintenance Engineer – Top Industry Pay + Benefits!. Would you like to earn. industry competitive pay. while working at an updated, first class Hotel? Would you like to receive. on the job training. from an experienced reputable management team? How about. opportunity for growth. within the company?. Our Hotel. offers that,. company benefits. , and more!. Competitive industry pay. Company benefits. 50% Discounts at Franchise Hotels nationwide. On the job training. Opportunity for growth!. The Hotel:. Our Hotel is managed by THG Properties, a highly reputable property management company who has... view job details