We are looking for an Associate Chatbot Trainer to work with Directly at our San Francisco office! This is a 2-3 month long, hourly project where you will participate in building and optimizing virtual assistant technology. Our AI Operations team is excited to launch our newest chatbot technology and we need your help in training our chatbot's Portuguese natural language models and performing quality review of conversations between end-users and our products. Let us know if you're interested! ______________________________________________________________________________________________ Direc... view job details
As our Client Executive of Launch you will act as the primary lead for all facets of an initial implementation of Directly’s solution. You will engage clients, develop an on-boarding strategy, rally internal teams for a successful launch, and drive executive adoption with our customers (like Airbnb, Microsoft, and Samsung). This energetic and inspiring individual moves quickly, can problem-solve in real time, uses data to drive a narrative, and thrives in a fast-paced environment where you will help us win. If this sounds like you, let us know! ______________________________________________... view job details
As our Data Analyst, you will play a crucial role in building out our Insights Center by implementing, improving, and maintaining Looker across Directly. This includes partnering with business teams to provide guidance and assistance in creating and streamlining Looker reports. You’ll help develop and lead trainings and inservices, communicate best practices, and share your enthusiasm and expertise with our company. As a key member of our Insights team, you will empower Directly employees and enterprise customers alike to make well-informed, data-driven business decisions. Join our team and ... view job details
As our Executive Technical Solutions Consultant, you are the one who will demonstrate, through quality deployed solutions, that enterprise customers should leverage the Directly platform. You will develop an implementation strategy, drive executive adoption, project manage from ideation through execution, and act as a trusted and experienced advisor to customers (like Airbnb, Microsoft & Samsung). This energetic and inspiring individual is core to our company’s growth, combining client leadership, analytical ability, and technical understanding to show how our feature rich, single platform u... view job details
Join a fast growing, highly collaborative, cross-functional team where you’ll be conducting deep analysis and using data to optimize client accounts. Partner with Accounts, Operations, and Insights to support and drive initiatives designed to meet and exceed customer performance goals. We have a great opportunity for someone who is passionate about finding new and innovative ways to solve customer problems and has experience utilizing data to make strategic decisions. You’re motivated to research and figure things out independently, but love collaborating with others and can leverage analyti... view job details
Join our fast growing, highly collaborative team as the lead on conducting deep analysis and using data to optimize quality, detect inappropriate behavior and drive performance. We can't wait to hear from you! ______________________________________________________________________________________________ Directly is a leader in support automation, helping enterprise companies launch and train virtual agents that double their automation rate. Companies like Airbnb, Microsoft, and Samsung use our expert-in-the-loop AI platform to tap the expertise of their most experienced customers, deliverin... view job details