Responsible for assisting with the management of customer accounts as it relates to research, follow up and tool creation in partnership with team members. Track transportation spend and shipments for inbound and outbound transactions communicating issues to team members. The successful candidate will interact daily with senior level team members to recommend continuous improvement to supply chain practices, cost reductions and customer satisfaction. Support senior team members in their role as an advocate for the customer. Provide data, research, analytics and tools to assist with team member... view job details
This position provides support to an assigned group of major accounts. Audit EDI pickup request reports to ensure pickups were made and association to pro number properly completed. Proactively trace and track shipments using the AS400 and reports for assigned accounts. Build rapport with customers by greeting them in a courteous, friendly, and professional manner. Research and resolve customer concerns based on account requirements and ensure compliance. Update customer portals with missing shipment details (pickup dates, times of arrival, delivery dates, etc.). Participate in customer confer... view job details
Prepare and execute AP payments, ensuring completeness, accuracy and timeliness of data from other departments. Accurately process check and ACH payments. Answer and address telephone calls and other communication coordination. Create and batch edits. Run and match checks. Make corrections and files. Review batches prepared by others for errors and corrections. Regular attendance is required. This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, sa... view job details
The Assistant Terminal Manager reports directly to the Terminal Manager of a small to large size transportation terminal. Complexity of the job includes responsibility for up to 450 or more employees while overseeing a diverse range of LTL operations across multiple shifts within a fast-paced environment and within various weather conditions on the dock. This position is responsible to keep freight moving within safety and business guidelines while maintaining strong, positive relationships with customers. The successful candidate will have strong leadership skills and customer service focus ... view job details
The Assistant Terminal Manager reports directly to the Terminal Manager of a small to large size transportation terminal. Complexity of the job includes responsibility for up to 450 or more employees while overseeing a diverse range of LTL operations across multiple shifts within a fast-paced environment and within various weather conditions on the dock. This position is responsible to keep freight moving within safety and business guidelines while maintaining strong, positive relationships with customers. The successful candidate will have strong leadership skills and customer service focus ... view job details
Assist the Benefits department with daily workload to include, but not limited to, memo preparation, distribution, general filing and data entry into the Lawson/AS400 system. Regular attendance is required. This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected, and must be able to perform all such duties and tasks. Qualifications.... view job details
Daily interactions with employees and insurance vendors - field approximately 1,200 phone calls per month. Process qualified Section 125 changes (marriage, birth, death). Process Medical Support Orders. Process Life Claims. Provide Medical Certifications to employees on FMLA – approve/deny FMLA leave requests. Oversee service award program and billing - work with vendor to select and maintain award selections. Report writing, word processing and keying in information into the HRIS (Oracle) system. Interpret regulations, including FMLA and plan documents. Regular attendance is required. This is... view job details
Review and audit selected group invoices to identify those requiring editing based on organizational policy and customer requirements. Correct invoices due to billing errors, EDI, or invoicing exceptions due to system limitations using the AS400. Continuously monitor data trends on accounts under audit for potential process improvements. Effectively communicate with internal and external customers to obtain necessary customer requirements. Regular attendance is required. This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities... view job details
Learn various Administrative and Sales (Strategic Accounts) processes that impact the payment cycle and customer experience. Adjust bills within the AS400 to satisfy customer expectations. Execute established queries without supervision. Manipulate and analyze the output of various data sets and systems to uncover trends. Report findings and recommendations that support continuous process improvement (within the Administrative and Strategic Accounts Department). Effectively communicate with internal and external customers to obtain necessary customer requirements. Assist Department Management ... view job details
Perform billing audits and/or billing queries, daily (including locating/understanding various instructions used during Freight Bill Entry). Effectively communicate and/or correct PROs that have been processed in error. Develop proficiency utilizing the Estes’ freight bill auditing system and other systems to communicate with the billing team. Communicate Volume and Scanning activities between billing vendors and terminals. Assist Billing Management with day-to-day activities. Regular attendance is required. This is not an all-inclusive list of job requirements and/or duties and may not contai... view job details