ESSENTIAL FUNCTIONS:. Interact with guests to take drink and food orders over the phone. Communicate with kitchen for food ordering. Ensure prompt delivery of food to the guest’s room/table. Have working knowledge of liquor, beer, wine and food that is served at the property. Handle all checks and cash according to procedures. Be familiar with all property amenities, services and services. Attend any and all mandatory F&B training sessions or meetings deemed necessary by direct reports. Adhere to the policies of the Hotel and Outlets as set forth in the Employee Handbook and report any observe... view job details
BASIC FUNCTION:. The Assistant Guest Experience Manager is responsible for overseeing all aspects of the Front Desk Hosts operation. Including but not limited to ensuring customer satisfaction (internal and external), financial performance, and employee relations. QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE. High school graduate or equivalent. Four-year college degree, preferably in the hospitality industry. Two years experience in a similar capacity. Two years of supervisor experience in Front Office/Guest Services preferred. Opera proficiency. Advanced knowledge of comp... view job details
BASIC FUNCTION:. The Banquet Captain will supervise staff, coordinate banquet events assigned and implement property policies and procedures. QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE. High school diploma or equivalent. Two years food and beverage experience in banquets. One year supervision experience. Excellent customer service skills. Pleasant and helpful personality. ESSENTIAL FUNCTIONS:. Fill out necessary paperwork for function (order stewarding, chaffing dishes, tables and miscellaneous products. Coordinate with kitchen on food pick up. Supervise set up, preparat... view job details
Job overview. Escorting guests to and from their accommodations, orienting them with the features of the property, delivering exemplary service to provide a great guest’s experience. What you will be doing. Opening doors for guest and all visitors. Greets all guests and visitors arriving and/or departing from the hotel. Provides guest assistance with luggage to and from guest’s rooms for check-ins, checkouts a room moves. Answers all guests’ questions regarding directions, area restaurants, sightseeing spots, shopping galleries, etc., as well as assists guests in finding the information they r... view job details
What you will be doing. The Catering and Conference Services Coordinator has a supportive role to both the Catering and Conference Services Managers. This position is also responsible for providing assistance to all conference and catering clients and ensuring accurate client information is distributed throughout the Property.. Essential Functions. Assist Planners with any administrative support work. Establish and maintain a positive, professional relationship with clients through effective, accurate, timely, and reliable communication and action. Remain one step ahead of the client in antici... view job details
At Heritage Hotels & Resorts Inc, we strive to create an environment where the skills and creativity of our employees can flourish and will be recognized and rewarded. More importantly, employees at Heritage know that their work in preserving and advancing the state’s cultural heritage will benefit mankind now and in the future. Position Purpose:. The Guest Experience Host sets the tone for the Heritage experience, and is the main point of contact for duration of a guests stay. Guest Experience Hosts are expected to be professional consistent and energetic when they welcome the guests stay at... view job details
What you will be doing. The purpose of this position is to establish a remarkable first impression with all guests. In this position, you will be the main point of contact for guests throughout their stay. The Guest Host reports directly to the Front Office Manager. Essential hospitality & customer service standards must be used at all times: eye contact, smile, speak first, and engage in polite conversation. Responsibilities include, welcome and check in guests. Articulate the story, inspiration and purpose of the property to our guests. Provide knowledgeable recommendations for guest about h... view job details
BASIC FUNCTION:. The Assistant Director of Guest Experience is responsible for overseeing all aspects of the Front Desk Hosts operation. Including but not limited to ensuring customer satisfaction (internal and external), financial performance, and employee relations. QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE. High school graduate or equivalent. Four-year college degree, preferably in the hospitality industry. Two years experience in a similar capacity. Two years of supervisor experience in Front Office/Guest Services preferred. Opera proficiency. Advanced knowledge of ... view job details
Advertisement. What you will be doing. Take food and beverage orders, retrieve and serve alcoholic, non-alcoholic beverages and food orders to guest tables according to hotel specifications, courtesouly and efficiently. Collect payments. Also assists in the maintenance of the restaurant area and equipment. Qualifications:. Essential:. Minimum of 19 years of age to serve alcoholic beverages. New Mexico Alcohol Servers Permit. Fluency in English both verbal and non-verbal. Provide legible communication. Compute basic arithmetic. One years experience as a restaurant server. Ability to:. Perform j... view job details
BASIC FUNCTIONS: The Purchasing Agent is responsible for the ordering, stocking, shipping, and receiving of all products and supplies for the Resort and guests. QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE. High school graduate or equivalent.. Previous experience and basic knowledge of accounting principles a plus. PC knowledge and experience with 10 key, Windows based applications; Microsoft Word and Excel. Organizational skills and Detail oriented. Ability to communicate effectively. Ability to perform various clerical and accounting duties. ESSENTIAL FUNCTIONS:. MARGIN... view job details