Overview. The Business Process Owner defines global ERP business strategies for Supply Chain processes and daily operations.. The Business Process Owner - Supply Chain will make ERP systems design decisions for processes related to purchasing, planning, and forecasting. Responsibilities. Position Specific Essential Functions:. Supervises and directs staff, which would include employee selection, training, evaluations, and discipline. Coordinates with the GBS-ERP Leader to identify and implement process changes to improve service efficiency in support of business demands. Coordinates and commun... view job details
Overview. The Customer Care Advocate provides professional customer service to IDT customers in regards to pricing and order inquiries.. Responsibilities. Fields customer inquiries leading up to and after order placement to provide a positive customer experience.. Answers all customer inquiries received by phone, email and chat in a timely and thorough manner; documents these interactions in IDT’s Customer Relationship Management (CRM) database. Demonstrates channel versatility and aptitude on multiple customer communication channels. Utilizes sales and manufacturing databases for all IDT sale... view job details
Overview. The Human Resources Coordinator provides administrative support to all areas of Human Resources including recruiting, reporting, training, compliance and special projects. Responsibilities. Essential Functions:. Fields employee questions regarding human resources policies and procedures; refers to other HR staff as needed. Communicates new hires details to appropriate internal departments to ensure ample response time for required set ups and preparation. Facilitates new hire orientation and onboarding initiatives. Drafts and maintains HR related communications including those to be ... view job details
Overview. The Indirect Buyer procures the materials and services required to operate the business (e.g. Human Resources, Legal, Marketing, Professional Services, Information Technology, Travel, and Logistics) in a manner consistent with current Supply Chain policies and procedures. In this particular role, experience with Facilities and IT Services as it relates to contracts, procurement and other purchasing activities will be ideal experience. Responsibilities. Engages internal stakeholders with the goal of understanding their supply/commodity requirements. Performs in-depth analysis of spend... view job details
Overview. The Invoicing Specialist is responsible facilitating the invoicing process and assisting customers with any of their billing needs for all IDT entities. Responsibilities. Essential Functions:. Fields and answers all inquiries received by phone and email in timely and thorough manner; documents these interactions in Sales Force. Provides excellent customer service to both internal and external customers. Performs all invoicing and billing functions for every IDT order for all entities. Processes all Oligocard refills, upgrades, and new cards multiple times a day for all entities. Mana... view job details
Overview. The Lab Assistant performs preparatory work and general laboratory upkeep to aid in the production of oligonucleotides. Responsibilities. Job Specific Essential Functions:. Performs lab cleaning, includes but is not limited to: surface decontamination, equipment decontamination, washing glassware. Stores and organizes lab equipment in the proper manner. Prepares tubes, plates and other labware for use as necessary. Maintains electronic records of tasks performed. Performs administrative tasks. Complies with the requirements for an ISO 9001 and ISSO 14001 environment. Performs necessa... view job details
Overview. The Logistics Coordinator/Expeditor ensures the timely processing of domestic and export shipments through research, troubleshooting and communication with carriers. This position serves as a resource to other groups within IDT on international shipping, cold chain shipping, and package tracking.. Responsibilities. Essential Functions:. Completes daily tracking reports and works with UPS, FedEx, Customer Care, and Key Accounts to resolve problems with domestic and international packages (both import and export) shipped from various manufacturing sites; initiates lost package tracers... view job details
Overview. The Manager of Environmental, Health, & Safety is responsible for oversight and implementation of all Environmental Health, Safety and related regulatory requirements to ensure compliance, identify EHS gaps, and reduce risks at all IDT facilities in California (San Diego manufacturing and San Francisco R&D). Responsibilities. Essential Functions:. Perform and oversee all responsibilities of an EHS Manager.. Organize the daily workflow, with help of the Danaher Business Systems (DBS) methods, in the EHS department and monitor the daily operations of the department.. Manages, implement... view job details
Integrated DNA Technologies (IDT) is the leading manufacturer of custom oligonucleotides and proprietary technologies for genomics applications. Our work is complex and cutting-edge, and our team members are curious, creative thinkers who understand that good data drives smart decisions. At IDT, we realize that although science may be uniform, people are unique. We promote a culture where engaged people are motivated and have opportunities to achieve their full potential, as part of one global team. IDT is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, dev... view job details
Overview. The Support Technician provides desktop support on a global level for IDT employees, while also serving as the single point of contact for all incoming IT requests. Responsibilities. Essential Functions:. Route incoming incidents and service requests to the appropriate functional areas within IT in a timely manner. Install, troubleshoot and repair a variety of hardware and software platforms via phone, web and in-person channels. Perform basic networking to local desktop computers and other network enabled devices. Support and maintain production printing devices including laser, the... view job details