The Associate Business Analyst provides support to management or project teams by researching problems, interviewing/observing users, gathering data, and creating reports. Working under the direct supervision of other Business Analysts or business team managers, the Associate Analyst researches specific problems using a variety of analytical techniques. The Associate Analyst uses database tools to produce metrics, charts and reports; uses analytical techniques to document and optimize business processes; and uses agile software development processes to help teams build the appropriate softwa... view job details
Job Summary. :. Call Center Representatives for our Taxpayer Service department will manage all calls and emails received from taxpayers with questions about their accounts and/or taxes being collected. Assist with other tasks to support the team, other business units, perform outbound calls, continued training, and increase professional development as required. Primary Responsibilities:. Customer service provided on phone, emails and / or chats. Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer or troubleshooting for a positive customer expe... view job details
Job Summary:. The Customer Service Representative /Tax Data Specialist will process incoming and outgoing calls from employers about their accounts and files to pay their local Earned Income Tax and Local Service Tax withholdings for their employees. This position resides in our Business Portal team. Assist with other tasks to continue training and development as required. Primary Responsibilities:. Ability to utilize internal software application to open taxpayer accounts. Handle incoming calls from employers. Make outgoing call to employers. Intermediate research. Assist employers with th... view job details
Job Summary. : Legal Assistant will perform clerical and administrative functions for Law Department, focusing on tax collection litigation preparation and judgment enforcement. Responsibilities will include providing administrative support to attorneys and management through conducting and organizing necessary administrative functions, interacting with taxpayers and attorneys, and performing clerical tasks. The successful candidate will be reliable, organized, motivated and be able to operate under minimal supervision. Primary Responsibilities:. • Draft relevant legal pleadings including ... view job details
Job Summary:. Project Coordinator will be responsible for the management of multiple concurrent activities, project timelines, support process improvements, collaborate with internal teams including Information Technology, and participate in cross functional meetings. Primary Responsibilities:. Attend and direct calls with. clients to address expectations and understand their needs and/or limitations. Assist and/or direct daily project huddle meetings.. Manage project timelines and deadlines. to ensure successful project outcomes.. Completing and maintaining project work breakdown structures. ... view job details
Team Lead will work closely with the Real Estate Processing Supervisor to ensure the team’s overall performance. The Team Lead will be responsible for providing daily directions, monitoring of output, efficient communication with the Law team, and establishing daily communication with the team. Additional responsibilities will include but not be limited to performing all functions related to the collection of delinquent real estate taxes, sending out delinquency notices, filing civil lawsuits at the Magisterial District Court level, initiating rent garnishments, and initiating judgment enforc... view job details