Part I. Position Title: Sales Associate. Department: Retail Operations. Reports To: Concept Manager. Status: Non – Exempt. Revised: January 2013. Part II. Broad Functions: To create a positive guest experience by accurately completing orders, serving customers, and reconciling customer’s bill for all retail items. These tasks are to be done in a professional, friendly, helpful, and timely manner resulting in the highest level of guest satisfaction. Part III. Duties and Responsibilities:. 1. Process sales and enter them accurately into the POS system. 2. Receive payment from the customer and pr... view job details